TELECOM Digest Wed, 27 Apr 94 14:30:30 CDT Volume 14 : Issue 186 Inside This Issue: Editor: Patrick A. Townson Canadian Information Highway Advisory Council Memebers Named (Nigel Allen) Free Compu$erve Membership Kits (mvm@cup.portal.com) DID, PBX and University Phones, SL-100 (Jonathan Aitken) Looking For Internet Over Satellite (Kirk Woolford) $$$$$$$ For Concepts! (blmark@pucc.princeton.edu) Traineeship Request, Help Please (Jeroen de Leeuw den Bouter) DunsNet (echo@bix.com) Info on CSTA (Computer Supported Telephony Architecture) (Andy Spitzer) Basic ISDN Question (Mike Jones) Market Survey - Please Participate (Tom and Randi Fecker) TELECOM Digest is an electronic journal devoted mostly but not exclusively to telecommunications topics. It is circulated anywhere there is email, in addition to various telecom forums on a variety of public service systems and networks including Compuserve and GEnie. It is also gatewayed to Usenet where it appears as the moderated newsgroup 'comp.dcom.telecom'. Subscriptions are available at no charge to qualified organizations and individual readers. Write and tell us how you qualify: * telecom-request@eecs.nwu.edu * The Digest is edited, published and compilation-copyrighted by Patrick Townson of Skokie, Illinois USA. You can reach us by postal mail, fax or phone at: 9457-D Niles Center Road Skokie, IL USA 60076 Phone: 708-329-0571 Fax: 708-329-0572 ** Article submission address only: telecom@eecs.nwu.edu ** Our archives are located at lcs.mit.edu and are available by using anonymous ftp. The archives can also be accessed using our email information service. For a copy of a helpful file explaining how to use the information service, just ask. ************************************************************************* * TELECOM Digest is partially funded by a grant from the * * International Telecommunication Union (ITU) in Geneva, Switzerland * * under the aegis of its Telecom Information Exchange Services (TIES) * * project. Views expressed herein should not be construed as represent-* * ing views of the ITU. * ************************************************************************* Additionally, the Digest is funded by gifts from generous readers such as yourself who provide funding in amounts deemed appropriate. Your help is important and appreciated. All opinions expressed herein are deemed to be those of the author. Any organizations listed are for identification purposes only and messages should not be considered any official expression by the organization. ---------------------------------------------------------------------- Subject: Canadian Information Highway Advisory Council Memebers Named Date: Wed, 27 Apr 1994 05:39:40 EDT From: ndallen@io.org (Nigel Allen) The following press release was issued by the Canadian federal government's Industry department. If you would like to be added to the mailing list for Industry Canada press release, please contact tyson@debra.dgbt.doc.ca (Tyson Macaulay). Industry Canada MANLEY ANNOUNCES ADVISORY COUNCIL MEMBERS AND ISSUES INFORMATION HIGHWAY DISCUSSION PAPER OTTAWA, April 19, 1994 "Together, as Canadians, we must decide how we want to develop and use the information highway for the economic, cultural and social advantage of all Canadians," said Industry Minister John Manley. He made the comment today as he announced the membership of the national information highway advisory council and issued a discussion paper The Canadian Information Highway: Building Canada's Information and Communications Infrastructure. "This document is intended to foster that dialogue between Canadians; so is the advisory council," said the Minister. He added that these discussions are essential to the implementation of a Canadian strategy for the information highway. On March 16, Minister Manley named McGill University Principal and Vice-Chancellor David Johnston as Chair of the council. Commenting on the membership (list and biographical notes attached), Mr. Johnston said, "I believe Canadians will agree that this is a highly qualified group of volunteers who will work hard to ensure that a wide range of views is represented." The advisory council, along with other Canadians, will have the discussion paper as a starting point as it looks at the many issues to be addressed in developing a strategy for Canada's information highway. These include: how to use the information highway to improve the growth and competitiveness of all Canadian businesses; how to ensure that Canadians have universal access to essential services at reasonable cost; how to achieve an appropriate balance between competition and regulation; how to promote the development and distribution of Canadian culture and content. "We know that these rapidly evolving issues will have profound impacts on the people of Canada," said Mr. Manley. "The federal government is determined that these effects will be positive ones that enable us to meet our objectives: - to create jobs through innovation and investment; - to reinforce Canadian sovereignty and cultural identity; and - to ensure universal access at reasonable cost." It is anticipated that the council might form five or six working groups to address the specific issues. "Canadians can expect to have the opportunity to work with council members on these matters," said the Minister. People will be able to contact the council secretariat to put forward views and suggestions, as well as to obtain information. The secretariat can be reached in the following ways: Internet: I.H..Council@Banyan.dgim.doc.ca Telephone (fax): (613) 941-1164 Telephone (voice): (613) 990-4268 Mail: Room 640, 300 Slater Street, Ottawa, Ontario, K1A 0C8. Further information: Bill Milliken or Eli Turk Susan Baldwin Minister's Office Industry Canada (613) 995-9001 (613) 990-4262 For copies of the discussion paper: (613) 954-5716 Release/7038 INFORMATION HIGHWAY ADVISORY COUNCIL MEMBERS Neil Baker Neil Baker is Chairman of the Telecommunications and Information Technology Committee for the Regina Economic Development Authority. He has been a successful entrepreneur and corporate executive for twenty-three years in a number of areas, including strategic planning, sales and marketing and financial analysis and management. Andre Bureau Andre Bureau has been involved in publishing, broadcasting and telecommunications during his entire career. He was Chairman of the Canadian Radio-Television and Telecommunications Commission (CRTC) and is currently Vice-Chairman of Astral Communications Inc., Vice-Chairman President and Chief Executive Officer of the Astral Broadcasting Group and a member of the Board of some major communications and telecommunications corporations. Andre Chagnon Andre Chagnon is Chairman of the Board of Directors and Chief Executive Officer of Groupe Videotron Ltee. He has been awarded many honours, including the Grand Laureat du Prix des Communications (1983). In 1993, he was made an Officer of the Order of Canada and received the Edouard-Montpetit Medal for his role in the economy and his commitment in the field of communications. Robert H. David Robert David is the President and Chief Executive Officer of ED TEL Inc. (Edmonton Telephones Corporation). He is a Civil Engineer (University of Saskatchewan) and holds a Master of Science Degree from the University of Alberta. He serves on the Boards of TRLabs, Grant MacEwan Community College Foundation and the Edmonton YMCA. He has received the Governor General's Commemorative Medal for Service to the Community. Dr. Mary Dykstra Mary Dykstra is a Professor and Director of the School of Library and Information Studies in the Faculty of Management at Dalhousie University. Her area of teaching and research in information management is subject indexing and retrieval, including epistemology, linguistics, and the impact of information technology. Consultancies include the National Film Board of Canada where she developed a national film information system, and the Art and Architecture Thesaurus Project of the J. Paul Getty Trust. William Etherington Bill Etherington is President and Chief Executive Officer, IBM Canada Ltd. He held several marketing and service positions across Canada before his appointment as IBM Vice President, Western Region in 1989. He has also served as Chief Financial Officer, Latin America Vice President and Assistant General Manager with IBM Canada. Mr. Etherington is a Director of the Canadian Imperial Bank of Commerce, Ontario Hydro, the Conference Board of Canada, Junior Achievement of Canada, and is a founding board member of the National Quality Institute. The Honourable Francis Fox Francis Fox is former federal Minister of Communications and has served in several other cabinet portfolios. He is Chairman of the Board, Rogers Cantel Inc., Chairman, Fasken Martineau, and President, CITEC's Committee to Implement the Recommendations of the Review on Science and Technology in Montreal. George E. Harvey George Harvey is Chairman of the Board of Unitel Communications Inc. He led Unitel's bid to bring competition to Canada's long distance communications market. Mr. Harvey has extensive experience in the computer and communications industries gained over three decades. W. Brian Hewat Brian Hewat is Chairman and Chief Executive Officer of Bell-Northern Research, one of the world's leading telecommunications research and development organizations, with global headquarters in Ottawa. Born in Noranda, Quebec, Mr. Hewat has held numerous senior executive positions with leading corporations during his 30-year career in the telecommunications industry. Elizabeth Hoffman Elizabeth Hoffman is the Chair of the Coalition for Public Information (CPI), a national coalition of organizations, public interest groups and individuals whose goal is to foster broad access to affordable, useable information and communications services and technology in Canada. She is the University Ombudsperson, University of Toronto, and has served as a member of the Advisory Committee on a Telecommunications Strategy for the Province of Ontario, the Ontario Library Association Task Force on Information Policy and as Chair, of the Ontario Public Library Strategic Planning Group. Douglas M. Holtby Douglas Holtby is President and Chief Executive Officer of WIC Western International Communications Ltd., operating in television, pay television, radio and satellite network services. Mr. Holtby studied at the University of Alberta and received his Chartered Accountant's designation in 1972. He is Chairman of Canadian Satellite Communications Inc. (Cancom) and serves as a Director on the Boards of the CTV Network and Northwest Sports Enterprises Ltd. Rosemarie Kuptana Rosemarie Kuptana is President of the Inuit Tapirisat of Canada. She was active in the establishment of Television Northern Canada (TVNC) and was President of Inuit Broadcasting Corp. (IBC) from 1983 to 1988. She co-chairs the International Arctic Council and is the author of No More Secrets, a book about child sexual abuse in Inuit communities. Ms. Kuptana has received several awards and distinctions for her self-government work, including the Governor General's Confederation Medal, and has been named to Maclean's Honour Roll. Veronica Lacey Veronica Lacey is the Director of Education for the North York Board of Education. The North York Board recently pioneered the creation of the National Network for Learning - an electronic highway for schools. Under Ms. Lacey's leadership, the Board has developed innovative and strategic partnerships with the private sector and government to bring technology into schools. Ms. Lacey has received numerous awards and was recently named Educator of the Year by the Ontario Institute for Studies in Education. John MacDonald John MacDonald is the President and Chief Executive Officer of the New Brunswick Telephone Company Limited (NBTel). A native of Cape Breton, he is an electrical engineering graduate of the Technical University of Nova Scotia (TUNS). Mr. MacDonald serves on the advisory board for Softworld '94 and the National Research Council of Canada Industrial Research Assistance Program (IRAP) Advisory Board. Terry Matthews Terry Matthews founded Newbridge Networks Corporation in March 1986. The company was formed to address a rapidly growing demand for greater digital communications capacity. Newbridge has grown to a public company employing more than 2,000 people worldwide. The company maintains facilities in North America, Europe and Asia and has an installed base of its switching products in more than 100 countries. John T. McLennan John McLennan is President and Chief Executive Officer of Bell Canada. Mr. McLennan has held senior positions with a variety of companies, including Bell Ontario, BCE Mobile Communications Inc., Cantel Inc., and Mitel Corporation. Mr. McLennan was also the President and founder of his own firm, Jenmark Consulting Inc., which specialized in strategizing, financing and managing technology companies in Canada and the U.S., with a primary focus on telecommunications. Gerry Miller Gerry Miller is Chairman of CA*net Networking Incorporated, the non-profit company that manages and operates the Canadian national Internet backbone network which connects regional networks in all ten provinces. He is also Chairman of MBnet Networking Inc., the non-profit company that manages the Manitoba regional Internet. Reginald Noseworthy Reginald Noseworthy, M. Eng., P. Eng., is President of Porak Enterprises Ltd., a management consulting company primarily involved with Information Technology and Strategic Management. He was Vice-President, Information Services, Inter-City Gas Corporation; Vice-President Operations and Information Services, Mercantile Bank of Canada, and acting Executive director, Information Services, Government of New Brunswick. Jean-Claude Parrot Jean-Claude Parrot is Executive Vice-President of the Canadian Labour Congress (CLC). He began his career in the post office in Montreal in 1954. Active in the Canadian Union of Postal Workders (CUPW) since 1961, he held several local positions before becoming Vice-President, then President of the Union. Anna Porter Anna Porter is the Publisher, President and Director of Key Porter Books. She has had an extensive career in the publishing industry, including Executive Chairman of Double Day Canada and as President of McClelland-Bantam Ltd. She serves on the boards of various companies and non-profit organizations, including Alliance Entertainment, Young Naturalist Foundation and the UNICEF Advisory Board. She is an Officer of the Order of Canada. Derrick Rowe Derrick Rowe is President and Chief Executive Officer of NewEast Wireless Technologies Inc. NewEast is an integrated wireless telecommunications carrier and product developer. Mr. Rowe currently serves on several Executive Committees such as the Communications Research Centre (Industry Canada), the Newfoundland Provincial Science and Technology Advisory Council and a national Sectoral Advisory Group on International Trade (SAGIT). Guy Savard Guy Savard is President and Chief of Operations, Caisse de depot et placement du Quebec. He is a member of the Ordre des comptables agrees du Quebec, and was awarded the designation of Fellow by this corporation. He is also a member of the Institute of Chartered Accountants of Ontario, the Canadian Institute of Chartered Accountants, the Leaders' Networking Group of Quebec Inc. and the Order of Chartered Administrators of Quebec. Irene Seiferling Irene Seiferling is Vice-President, Issues and Policy, of the Consumers' Association of Canada. A small business owner/manager, she received the Canada 125 Commemorative Medal and the Saskatchewan Consumer Award of Merit in 1993. Dr. Gerri Sinclair Gerri Sinclair is Director of ExCITE (Exemplary Center for Interactive Technologies in Education) at Simon Fraser University. She is also the President of GeoSync Interactive Corp. Dr. Sinclair has gained an international reputation first, for her pioneering work in the field of educational telecommunications, and more recently, for developing interactive multimedia applications designed to run over high-speed networks. Charles Sirois Charles Sirois is Chairman of the Board and Chief Executive Officer of Teleglobe Inc. and National Telesystem Ltd. He has been active in the telecommunications industry, both as a business executive and an investor, particularly in cordless communications, data transmission and international telecommunications. David Sutherland David Sutherland headed the organizing committee for the National Capital FreeNet and currently holds the positions of Chairman of the Board of Directors and acting President. Mr. Sutherland is Director of Computing and Communications Services at Carleton University in Ottawa. His major interests in this context are public literacy in the use of telecommunications technology and services, the social impacts of these services and the development of a "new democratic process" via computer mediated communications. J.G. (Gerry) Turcotte Gerry Turcotte is President of the Ottawa-Carleton Research Institute (OCRI). One of OCRI's major achievements is OCRInet -- an asynchronous transmission research network in the National Capital Region. An electrical engineer with degrees from Royal Military College and McGill University, he is a department head at Algonquin College. Dr. Mamoru (Mo) Watanabe Mo Watanabe is a Professor in Internal Medicine at the University of Calgary and a former Dean of the Faculty of Medicine. He chaired Alberta Health's Advisory Committee on the Utilization of Medical Services. To support rural physicians, he has been developing the Remote Consultative Network, a tele-medicine project utilizing two-way interactive video. Colin D. Watson Colin Watson is President and Chief Executive Officer of Rogers Cablesystems Limited. In 1992, Mr. Watson was named to the Canadian Cable Television Association's Honour List for "outstanding achievement and dedication which have significantly enhanced the industry's ability to serve its public." He also acts in a fund raising capacity for a number of public charities, including IMAGINE and Juvenile Diabetes. ------------------------------ From: MVM@cup.portal.com Subject: Free Compu$erve Membership Kits Date: Wed, 27 Apr 94 09:28:40 PDT There was an ad in the 20 Apr 94 {Wall Street Journal} offering free Compu$serve membership kits (sell for about $39.95 retail) obtainable one to a customer, excepting present members, by calling its order service at 800 554-4067 and requesting one. You get your choice of "Mac" or "IBM", DOS (the rep pronounced it as doss; I use to attempt to explain the difference between abbreviations and acronyms whenever I heard that abbreviation pronounced -- an extremely futile undertaking) or Windows, 3.5 or 5.25 inch media. (Readers may do as they please, but if it gets back to Compu$erve that the REAL reason so many membership kits are being requested is a result of a posting on a Usenet group, Compu$erve will realize that the purpose of targeting TWSJ's "select" readership has been defeated, thereby, undoubtedly, queering the freebie for all.) ------------------------------ From: canadian@leland.stanford.edu (Jonathan Aitken) Subject: DID, PBX and University Phones, SL-100 Date: 27 Apr 1994 17:57:47 GMT Organization: The Stanford Daily Reply-To: canadian@leland.stanford.edu Phone Question for those in the know.(I am not one of them, so please reply in layperson lingo if possible. :-)) I am the Business Manager of the Student newspaper, the Stanford Daily. We are independent from the university, and are running a very tight budget. We pay alot each month to be connected to our phone service and have no choice but to use the university phone service. We are currently we are being charged anywhere from $28.50 to $37.50 per month for each phone (which we own) plus $12.50 per phone for an expanded local calling area ranging from San Francisco to San Jose and parts of the East Bay. The Daily intends to convert its current incoming 32 line mixed ET and single-line set configuration to a set of 16 analog DID wink-start trunks mapped to our current 32 numbers. We will be installing a DID-ready PBX, station lines, and PBX telephones on our premises. We are planning on a PBX from Panasonic, the KX-T336 system. Please tell me what you think! I need to know thoughts about PBX's, DID's and University Phone services. Also how much does Pac-Bell charge and how much do other university services charge? Stanford has a SL-100 systems and I think that Stanford rates are currently tarriffed as analog DID service at a base charge of $10 for an 8 line group and $2 line/month for each line. However Stanford Communication Services does not currently tariff standard analog DID service, but we understand that the Stanford SL-100 system is capable of providing this service, and would like to work it in tariffing this offering at standard and reasonable rates as soon as possible. Any replies or suggestions would be appreciated. Jonathan Aitken (415) 725-8232 - canadian@leland.stanford.edu ------------------------------ From: KiRk WoOlford Subject: Looking For Internet Over Satellite Date: 27 Apr 1994 15:40:26 GMT Organization: Kunsthochschule fuer Medien Koeln I need to find a way to receive and send internet services over satellite from continental Europe. Initially, I just need a low speed connection 19.2 Kbs capable of sending/receiving email and basic services like xmosaic, gopher, WAIS, etc. This low speed link should be as portable as possible, require very little maintenance, and be installable by an engineer with extensive experience building internet/ethernet LANS, but no experience with satellite communications. In addition, I need to know if it is possible to set up a high speed satellite link (1.2Mbs or faster) capable of IP multicasting, or if such a link could feed to a single site which would then use multi- casting to broadcast the data. And, of course, I need prices for these services, and equipment lists of what we would need to purchase, lease, steal, to get the links up and running. Kirk Woolford Kunsthochschule fuer Medien Kolen kwolf@khm.uni-koeln.de Academy of Media Arts, Cologne ------------------------------ From: BLMARK@pucc.princeton.edu Subject: $$$$$$$ for Concepts !!!!!!!! Organization: Princeton University Date: Tue, 26 Apr 1994 21:46:22 GMT I work for a company that does a lot of new product concept generation directed to small and medium sized businesses. These concepts are both product and services, and both medium and high tech. We have a preference for IT and telecommunications concepts and services, but are flexible. We need more ideas and will pay $10.00 for every concept used. Contact Gene at (AT&T Mail) !cencondev or fax @ 609-921-7799. [TELECOM Digest Editor's Note: Hey, you mean you will pay me ten dollars for every new idea I come up with that you can develop into millions of dollars in sales? That sounds like a great deal! Are you sure the company can afford to pay that much? I think I will ditch all my other projects and begin sitting here all day full time thinking up new products and concepts for you. This message reminds me of the joke 'help wanted' ad placed in the {Chicago Tribune} some time ago: A 'job' was offered by something called the 'Cash Recovery Corporation'. The job involved working outside all the time. Your duties would be to walk around wherever you wanted to go, looking down at the sidewalk. Whenever you found some money that someone had dropped on the sidewalk by accident, you were to take it and turn it in to the company ... in turn, they would pay you a ten percent commission on whatever money you found and turned in. Hey Gene ... if I have any bright ideas, I'll milk 'em myself for all they are worth and find some investors, etc. Somehow I will sacrifice and get by without the ten dollars you are offering. PAT] ------------------------------ Date: Wed, 27 Apr 94 15:21:14 +0200 From: v922326@bruning.si.hhs.nl Subject: Traineeship Request, Help Please Hello, As a third-year student of the faculty of Information Science and Technology at the Haagse Hogeschool (The Hague Polytech- nic), I am looking for an opportunity to fulfill my trainee- ship in the USA. This traineeship is a requirement of my pro- gram of studies. When I graduate I will have earned the title of "Ing.", for Ingenieur, which is equivalent to a Bachelor's degree. A foreign placement will contribute to the international orientation that I feel will help in my future career. The general conditions the school sets for traineeship are the following: I must be a trainee for 100 working days (about five months). This traineeship must start in September (1994). The Hague Polytechnic wants to have a contactperson or mentor in the organization where I work as trainee, this because there has to be contact between the place where I work as trainee and the school. I have to work on a project or on an assigment. The traineeship must also be in the line of office automation or system analyses. Why the USA? The USA is the country were the history of the computers are, for example IBM who made the first PC and of course the Intel corporation who produces many computer chips. Also the USA has got a high developed network of computers which are of course connected to the Internet, the big globall network. I like to know if you know companies that are willing to take trainees, for that period at a project. About money, don't worry; if you pay for my stay it will be more then enough, if you pay for the trip, it would be great. But I am a hard worker so money will be appreciated. Hope I gave enough information, if not please e-mail. If you have such trainee spot and are willing to take me please e-mail. Please help. Sincerely yours, Jeroen de Leeuw den Bouter Galileiplein 18 2871 XP Schoonhoven The Netherlands internet e-mail : v922326@si.hhs.nl [TELECOM Digest Editor's Note: Why don't you investigate the great opportunity offered by Gene in the message just before this one? His company will pay you ten dollars for each new idea you come up with. I suppose considering the large amount of money involved you would have to sign over all your intellectual property rights to your ideas, but you'd get valuable experience in how some American firms do business. :) Who knows, you might like it and stay on with the company after you finish school. PAT] ------------------------------ From: echo@BIX.com (echo on BIX) Subject: DunsNet Date: 26 Apr 94 01:15:32 GMT Organization: Delphi Internet Services Corporation Has anyone out there heard of a PSN called DunsNet? As much information as possible about it would be appreciated. Please mail me. [TELECOM Digest Editor's Note: DunsNet is a service of Dun and Bradstreet which delivers business and credit reports to companies dealing with other companies. PAT] ------------------------------ Date: Wed, 27 Apr 94 11:47:21 EDT From: woof@telecnnct.com (Andy Spitzer) Subject: Info on CSTA (Computer Supported Telephony Architecture) Does anyone out there have pointers to information about CSTA (Computer Supported Telephony Architecture)? We are also curious to know what products suport it, if anyone is using it, and what the general impressions of it are. We will compile e-mail responses and post here if there is enough interest. Please respond to: woof@telecnnct.com Andy Spitzer The Telephone Connection 301-417-0700 Voice ------------------------------ From: jonesm2@rpi.edu (Mike Jones) Subject: Basic ISDN Question Date: 27 Apr 1994 10:50:25 GMT Organization: Rensselaer Polytechnic Institute, Troy NY, USA Reply-To: jonesmd@aule-tek.com ISDN has recently become available here in this corner of NYNEX-land. The cost is a $10 surcharge onto normal business rates. We're interested in using the 64 Kbps data channel to connect to a local internet provider; I've checked with NYNEX and ISDN is available at both our and their CO's. My question is, how does this practically work? I have a moderate understanding of ISDN at a conceptual level, but no real feel for how you go about hooking things up. Any information would be appreciated. Mike Jones jonesm2@rpi.edu ------------------------------ From: sngmedia@world.std.com Subject: Market Survey - Please Participate Organization: The World Public Access UNIX, Brookline, MA Date: Wed, 27 Apr 1994 02:25:15 GMT We are a small, dedicated group of people desperately trying to get a video production company off the ground. Recently, we secured enough financial backing to produce several videos on the subject of personal computing. Because we don't have the financial resources to perform a traditional market analysis, we considered several alternatives and concluded that we should consult the people of the Internet, who are technically proficient and tend to be enthusiastic personal computer users. We would like you to indicate which three of the below described videos would appeal to you most. Please note that each video synopsis is numbered. When you are ready to send your response, please specify the numbers corresponding to your three video selections, and use commas to separate the numbers. For example, if you choose selections four, eight, and eleven, the body of your letter would simply be: 4,8,11 and nothing more. When you send back your response, please specify "MARKET SURVEY" in the subject field. Then, direct your response back to sngmedia@world. std.com. Please realize that this is not an advertisement, or solicitation. We simply would like to know your response. You will not be contacted further. Thank you in advance for your help and cooperation. Tom and Randi Fecker sngmedia@world.std.com. Please select three videos that interest you most: 1. The Internet Pilot's Guide A plain English guide to getting around on the Internet by veteran users. How to use Internet resources to send/receive e-mail, and to search for documents and files relating to a particular subject. How to use LISTSERVs, GOPHER, ARCHIE, WWW and WAIS. How to use FTP and Telnet to access remote computers for file transfers, remote logins, etc. Also, learning how to observe Internet's "netiquette." And how to access multimedia Mosaic bulletin boards. 2. How to Make Money at Home With Your PC I -- Successful PC-Based Businesses Meet five successful entrepreneurs who started their own home-based businesses using a PC. Includes businesses that provide typing services, mailing list management, horoscopes, bookkeeping, and even a software developer who does not know how to program -- he hires other people to implement his software designs. Includes ideas for two dozen home-based businesses you can start using your PC. 3. How to Make Money at Home With Your PC II: Portfolio Management. Whether you manage your own portfolio for investment gains, or you take on clients for a consulting fee, a PC can give you powerful tools for portfolio management. Meet three successful home-based portfolio managers who use their PCs to maximize profits. They'll inspire you, and share some tricks of the trade that can help you land clients and get started. We'll also show you how to determine which software applications will meet your needs, and which online services will satisfy your requirements. 4. How to Make Money at Home With Your PC III: Telecommuting Learn how to use your PC to telecommute to companies across America that are looking for specialized consultants with skills like bookkeeping, software design and programming, editorial and script writing, technical proofreading, graphic design, copywriting, and more. Includes interviews with three successful telecommuters who use their PCs, faxes, modems and phones to serve distant clients, and information about a telecommuting referral service that could help you find employers. 5. How to Upgrade Your Hard Drive, Step-By-Step From choosing your new hard drive, through ordering, installing and testing it. This plain English video shows you how to do the job correctly, one simple step at a time. Using industry-wide standards, we'll show you what all hard drives have in common. Includes how to determine if your controller will support a particular hard drive. How to remove the old drive, and install, format and test the new drive. Includes a discussion on the differences between the various standards. 6. How to Design Your Own PC You don't have to be an engineer to design and build the PC of your dreams. This plain English video shows you how to figure out the PC design that is best for you, how to specify components, how to make sure they'll work together, and where to buy them. You'll end up with a top quality system that will save you money. 7. How to Build Your Own PC Once you've designed your PC, we'll show you how to build it. The actual process will take you only a few hours. Using an easy-to- understand method, we'll show you how to inspect, install and test components. Includes tips and tricks from computer production experts. The technical skills can be easily mastered by almost anyone, and you probably already own most of the tools you would need. 8. How to Increase Your Computer's Memory This plain English video shows you how to determine whether your computer memory can be increased, and how to do the job correctly, one step at a time. You'll learn about industry-wide standards for memory, how to configure additional RAM and cache, how and where to buy RAM chips, and three ways to eliminate low-quality RAM chips. Covers all phases of the process from opening your computer, to testing your memory. Includes discussions on how to ensure your DOS set-up is able to access all available memory, and how to use various memory management software applications. 9. How to Use MS-Windows 3.1 This powerful graphical user interface can help you work smarter and faster, but the manual and the online tutorial that come with Windows leave many questions unanswered. This plain English, step- by-step video will show you how to install Windows on your computer and set it up to get optimum performance. 10. How to Find a Job in the Information Age A PC can give you an incredible advantage when you're searching for a new job -- or even a new career. But you have to know just how it can help you. In this video, an experienced employment counselor will show you how to tap the power in your PC to find job leads, create a winning resume and customized cover letters, tap into databases and find bulletin boards that will lead you to job openings, and use online services to research potential employers. 11. How to Install a Sound Card in Your Computer Here's how to add incredible stereo sound to your computer with step-by-step help. In plain English, you'll learn how to determine if your computer can support a sound card, how and where to buy a high-quality sound card. How to open your computer, and install and test the sound card. 12. How to Install a CD-ROM Drive in Your Computer Using simple tools, this plain English video shows you how to install a CD-ROM Drive in your computer. You'll learn how to make sure your computer can support a CD-ROM drive -- and what to do if it can't. Covers internal vs. external drives, how and where to buy a high quality CD-ROM drive, what you need to know about differing industry standards, preparing the drive bay, testing and trouble-shooting. Covers SCSI and IDE. 13. How to Fix the Most Common Computer Problems Your computer serviceman may not want you to know this, but all you need is the know-how you'll get from this video, simple tools, and easily-obtainable diagnostic software -- and you can fix most common problems you'll ever encounter with a PC. 14. What to Do When a Virus Strikes Your Computer Viruses can come from almost anywhere: a colleague or friend's disks, a network, a bulletin board, even commercial software. If you ignore the first warning signs, a virus can wipe out your data and permanently damage your computer's memory. In plain English, this video will tell you how to scan disks for viruses, how to check downloaded files from bulletin boards, how to set up a virus prevention program for your home or office computer, and how and where to buy the best anti-virus software. We'll also cover the pros and cons of the antivirus software in DOS 6.X and Windows 3.X, how to use antivirus software, and more. 15. How Your PC Works: Inside the Case Here's a down-to-earth explanation of how your PC actually processes information, and what really goes on inside the case. You'll get a guided tour of the insides of a PC, learn about how the various components work and how they communicate with each other, and get a clear explanation of technical terms. A must for anyone who wants to really understand how to program, use and repair a PC. 16. How to Create Config.Sys, Autoexec.Bat and Batch Files These basic files can make it much easier to use your computer -- or cause incredible headaches if they are not written properly for your particular software and peripherals. Now you don't have to be at the mercy of murky tech manuals, because we'll show you how to create files that work for your system -- step-by-step, in plain English. You'll learn how to write, modify and test Autoexec.Bat and Config.Sys files; and how to create batch files. 17. How to Add a Modem or Faxmodem to Your Computer Here's the easy way to add a modem or faxmodem to your computer, with step-by-step guidance from this plain English video. You'll learn how to determine if your computer can support a modem or faxmodem, and what to do if it can't, how to choose and buy the best modem or faxmodem, how to open your computer, and install the modem or faxmodem, how to test it, how to quickly eliminate common problems, and how to set your modem or faxmodem correctly. 18. How to Make Money at Home With Your Computer The information age is opening up incredible new opportunities for PC owners to make undreamed of money, using skills and knowledge you may already have! Here's inside information on the ten most promising telecommuting jobs and 12 small businesses you can run right from your home, using your PC. Includes profiles of PC owners who are actually running PC-based home businesses. 19. The Super-Highway Roadmap This is your guide to where to go and what to see. You can make incredible contacts and gather powerful, valuable information on the Internet, but the problem is that most people can't begin to imagine the potential of something that seems so abstract. This plain English video will introduce you to the Internet, and make these opportunities concrete. Includes interviews with 7 people who did the impossible by gathering information and making contacts on the Internet. 20. How to Upgrade and Repair Your PC I: Basic This is the video your repairman doesn't want you to know about! Since the components of most PCs are highly modular, PC repair is easier than you think. Just pinpoint the problem component, unplug it, remove a few screws, replace it, and presto! You're in business again. This step-by-step video shows you how to pinpoint problems and replace your PC's components, using ordinary household tools. 21. How to Upgrade and Repair Your PC II: Multimedia Here's how to save big money on a PC with all the latest multimedia peripherals. You learn how to determine if your PC can be upgraded, how to upgrade your video card and bus, and how to add a CD-ROM drive, sound card, video accelerator, and more. Presented in plain English. The procedures you'll learn require ordinary household tools -- nothing fancy! 22. Plain English Guide to DOS 6+. The powerful sub-programs buried deep within DOS 6.0 and higher can help you work smarter and faster, but the manual and the online tutorial that come with DOS leave many questions unanswered. This plain English, step-by-step video will show you how to install DOS on your computer and set it up to get optimum performance. In addition to DOS commands, you'll learn how to use the shell, defragmentation, scan and antivirus programs that come with DOS. 23. Home Financial Management on a PC. Your computer can help you create and manage a budget, keep track of your credit card accounts, handle your tax deductions, and reconcile your bank accounts. But that's not all! You can also determine whether you should pay down your mortgage, finance a new car or pay cash, buy or rent your home, and how much you'll need for retirement. The financial information your computer can give you might mean the difference between just getting by and a very comfortable lifestyle -- if you ask the right questions and use your PC to develop a financial strategy. 24. The Online Bulletin Board Guide Bulletin boards can be the on-ramps to the Information Super Highway -- if you know how to access and use them. This step-by- step guide shows you how to find bulletin boards, set-up your modem, log on, find out what they have to offer, find bulletin board users who share your interests, search for information, and upload and download files. Thank you. ------------------------------ End of TELECOM Digest V14 #186 ****************************** -------------------------------------------------------------------------------