For Immediate Release H-1094+++AT HAYES TO SUPPORT V.34 IN 230,400 BIT/S MODEMS ATLANTA, GA, 27 June 1994 -- Hayes Microcomputer Products, Inc. today announced its plans to provide high-speed data and fax modems that support both the ITU-T V.34 standard and the V.FC interim industry standard for 28,800 bit/s data transmission. Hayes plans to make these products available to the global marketplace beginning this fall to coincide with the ITU-T final approval of the V.34 standard. This decision was based on the 9 June 1994 ITU-T approval for letter ballot of this standard and Hayes commitment to support international standards. Hayes also announced its plans to offer an upgrade to V.34/V.FC for its existing V.FC customer base in the United States and Canada. Right now everyone is focused on modem modulation because of the recent ITU-T vote, said Hayes President Dennis C. Hayes. "What the industry needs to focus on is not only the new standard but also on issues such as managing the transition to V.34, support of the current 288 installed base as well as the speed and performance of modem applications." By September 1994, within the first year of being in the market, V.FC modems are estimated to gain an installed base of approximately one million units. In addition, more than 4,000 bulletin board lines support V.FC modulation using Hayes modems. "V.34 is more complex than any previous modem specification and it has taken longer than anyone expected to define the standard. Interoperability of different implementations of the standard may be a problem for the first few months of availability. " added Hayes. "Because of the large installed base of V.FC modems and initial concern about V.34 interoperability, users should ensure that their 288 modems support both V.34 and V.FC." For the first 90 days after Hayes begins shipping V. 34/V.FC modems, Hayes is offering a free upgrade for OPTIMA 288 V.FC + FAX and ACCURA 288 V.FC + FAX customers with the purchase of a like Hayes V.34/V.FC product. During that time customers who choose not to purchase a Hayes V.34/V.FC modem can upgrade for only US$49. Hayes will provide free upgrades to Hayes BBS Sysops who have obtained their product through the Hayes Sysop program. Once the upgrade is available customers should ship their modems to Hayes, at which time Hayes will upgrade the product and ship the modems back to the customer within the same day. For those customers using modems to run mission-critical applications that must remain in service, Hayes is offering a "hot-swap" program. These customers should contact Hayes Customer Support and Hayes will pre-ship V.34/V.FC modems to them. Upon receipt of the V.34/V.FC modems, customers should then ship their V.FC modems to Hayes. Hayes has been shipping modems that provide 28,800 bit/s with 230,400 bit/s throughput capability since last October with increased compression on OPTIMA 288 V.FC + FAX modems from 4:1 to 8:1. This enhanced implementation of V.42bis allowed the serial port on OPTIMA 288 V.FC modems to run at 230,400 bit/s instead of 115,200 bit/s. allowing for significantly shorter transmission times for many forms of data in PCs and local area networks. Hayes complements its high-speed modems with Hayes ESP Communications Accelerator products, enhanced serial boards that support speeds up to 921,600 bit/s. Hayes ESP maximizes throughput by implementing the Hayes COM-bic chip which supports 1K byte FIFO buffers, 16-bit bus interface and automatic flow control to overcome the receive overrun errors and throughput bottlenecks of popular UART chips such as the 16550. The boards work with most standalone high-speed modems and ISDN terminal adapters, are fully compatible with Windows 3.1 communications software, and are available for ISA and Micro Channel Bus PCs. Other drivers, including Novell AIO, OS/2 and Windows NT, will be available later this year. Hayes also plans to roll out modems supporting the V.34/V.FC modulation in the countries in which Hayes OPTIMA and ACCURA V.FC modems are currently offered. Product will be available in these countries once approvals are received from the appropriate regulatory authority. Upgrade procedures may vary on a country-by-country basis. Best known as the leader in microcomputer modems, Hayes develops, supplies and supports computer communications equipment and software for personal computers and computer communications networks. The company distributes its product in more than 65 countries through a global network of authorized distributors, dealers, mass merchants, VARs, systems integrators and original equipment manufactures. ### Hayes, OPTIMA, ESP, and Smartmodem are trademarks of Hayes Microcomputer Products, Inc. V.FC is a trademark of Rockwell International Corporation. Other trademarks mentioned are trademarks of their respective companies. For additional product information, customers should contact Hayes Customer Service: Telephone Online with Hayes BBS 404/441-1617 (U.S.) 800/US HAYES (U.S.) 519/746-5000 (Canada) 800/HAYES CA (Canada) +33 1 34 22 30 15 (France) 404/729-6525 (ISDN U.S.) +44 252 775544 (Europe) +44 252 775599 (Europe) +852-887-1037 (Hong Kong) +44 252 812560 (ISDN Europe) +852-887-7590 (Hong Kong) +61 2 9595287 (Australia)