----------------------------------------------------------------- STACKER NOTE STACKER NOTE ERROR RUNNING NORTON DISK DOCTOR (Applies to Stacker 4.0 & Norton Utilities 7 & 8) STAC FAX 4408 (05-04-1994) ----------------------------------------------------------------- BACKGROUND Disk repair utilities such as Symantec's Norton Disk Doctor (NDD) are not aware of Stacker's new SmartPack technology. If you run NDD against a Stacker 4.0 drive you will receive an error message that the Container Volume File for drive x appears to be seriously damaged or that the compressed volume is unsupported. NDD further recommends that you use the utilities provided with the compression program. However, you can run NDD against your Stacker drive if you skip compression tests. SOLUTION You may skip compression tests in two ways: from the command line or from the NDD menu. 1. If you start NDD from the command line, type: NDD /NOCOMP drive: . NDD will not give you the error message. 2. If you wish to turn off compression tests from the NDD menu, start the program as usual. From the main menu select Options. From the Options menu select General. Select Skip Compression Tests, then OK, and OK again to return to the main menu. 3. Run NDD as usual. NDD will not give you the error message about the seriously damaged Container Volume File. ----------------------------------------------------------------- Copyright 1994 Stac Electronics