W H A T ' S A N I R Q ? IRQs (Interrupt ReQuests) refer to a mechanism within your computer that allows your computer's central processor to communicate with COM ports and other hardware devices. Each serial port is given a COM port address (expressed in hexadecimal numbers) and an IRQ value. However, only one device can use an IRQ value at a time. This is complicated by the fact that COM1 and COM3 use IRQ4 by default. Also, COM2 and COM4 use IRQ 3 by default. Some hardware devices allow you to change an IRQ setting. SOLVING IRQ CONFLICTS If you have the Microsoft MSD program, run it. The MSD program comes with DOS 6 and later versions and also Microsoft Windows 3.1. It will often show you which IRQs are used--and will help you avoid conflicts. If you are installing an external modem, you should not have any trouble. However, if you are trying to install an internal modem, you should read the modem manual carefully. You may have to set special dip switches or jumpers to configure an internal modem to avoid an IRQ conflict. The job of installing an internal modem is best left to a computer dealer or local GURU. It is not unusual for such individuals to charge $20.00 for installing a modem. Only a very bold beginner should attempt an internal modem installation. The main thing is to avoid an IRQ conflict. See the section on shareware for information about Modem Doctor and other useful shareware programs. COM1 and COM3 use IRQ4. COM2 and COM4 use IRQ3. If you have a mouse using COM1, then IRQ 4 is already taken, so you will probably not want to set your modem for COM3. You will either have to disable the mouse driver (usually found in the AUTOEXEC.BAT or CONFIG.SYS file) or set your modem for COM2 or COM4 which use IRQ3. Many people have success with setting an internal modem to use COM4 and don't plug anything into COM2. If you are using DOS 3.3 or later, your operating system will support four COM ports. The most important thing to remember about IRQs is that only one device can use an IRQ address at a time. =======================================================