TECH SUPPORT If you have any trouble with installation or performance of this product, lifetime tech support is available. Realize that if you are running this product on a very low end Windows system such as a 386 with 4Meg of RAM, there is probably little we can do to help with various problems. Likewise, if you have not defragmented or surface scanned your hard disk for many months, please do so before contacting us. 1) The quickest way to reach us is via phone at 207 832-7348. Hours are noon to 10PM EST, most days. In contrast to most computer businesses, we do not use an answering machine for messages. 2) Leave us a message via Internet e-mail at bennett@pipeline.com 3) Leave us e-mail at our Web site: http://www.maine.com:80/reality/Welcome. There are links to e-mail on several pages including our home page. 4) We have a CompuServe address at 71044,1645. 5) Least preferred, of course, is snail mail addressed to Reality Software, PO Box 105 Waldoboro, ME 04572-0105 USA. We do hope you enjoy TIMELINE V5.0!