[Universal Hint System FAQ]

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Please read this FAQ before you send me a question. Due to the volume of
mail that I receive, I am unable to give personalized responses to
questions answered in the FAQ. If the FAQ does not answer your question,
feel free to send me e-mail at jstrautman@aol.com, but please be as
specific as possible.

  1. Can I register my UHS reader by credit card?

     Yes, you can. This information is, of course, only for the DOS and
     Windows readers, since those are the only shareware readers out there
     currently. I am now accepting MasterCard and Visa registrations.
     Either send in the registration form that comes with your reader and
     give me your card number, expiration date, and cardholder signature,
     or if you feel like trusting the Net, you can send the registration
     via e-mail to my AOL account.

  2. What is a UHS file and how do I read it?

     See the information on the main page for the UHS. This page contains
     detailed information on the UHS as well as links to the UHS readers
     that you need to view UHS files.

  3. I need help with a game, but you don't have a hint file for it. Do you
     know where I can find hints?

     All of the hints that I can provide are listed on the UHS WWW page. If
     there isn't a UHS file for a game, odds are that I haven't played it,
     and I don't maintain archives of non-UHS hint files. The Games Domain
     is a good source for hints, however, and you should check there for
     help. You might also try posting your question to the appropriate
     usenet group if you can't find a hint file.

  4. I need help with my web browser.
     I don't know how to download files from this page.

     Due to the variety of WWW browsers and setups, I cannot usually help
     with problems that people have connecting to the Internet. Try first
     to contact your Internet provider and ask them for support, since they
     are better suited to helping you than I am.

  5. How do I read UHS files once I have downloaded them?

     All of the UHS-related files on the UHS WWW page (both hint files and
     programs) are compressed. The hint files and the programs for the PC
     are compressed with the PKZIP format. If you don't already have a copy
     of PKUNZIP, you should download a copy (here's the DOS version) and
     use it to decompress the UHS files.

     Once you have decompressed the appropriate files, the DOS and Windows
     UHS readers include instructions in their README files that will tell
     you how to read a UHS file. Take a look at these instructions. If
     you're using a UHS reader for a different platform, you'll have to
     contact the author directly (e-mail addresses should be in the
     program) for support.

  6. Are there any other sites that carry the UHS?

     You might also want to try the ftp site ftp.gmd.de, which has a
     complete collection of UHS-related files. Look in the
     /if-archive/solutions/uhs/ directory for these files.

     Make sure that your FTP program is in binary mode if you use this site
     -- receiving UHS files in ASCII mode will corrupt them.

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                      Page last modified 6 March 1996