------------------------- |Top Requested Documents| ------------------------- Sportster/General 10577 - Window's 95 Modem Installation Tips 11195 - Window's 95 Troubleshooting Guide 551 - Setup for Internal Modems(comm and irq) 205 - Sportster 14.4 & 28.8 basic setup 530 - 28.8k Connects(Troubleshooting problems) 589 - Sportster Fax setup for Windows 3.1 PCMCIA 712 - Hewlett Packard Omnibook 734 - NEC Versa Lite PC 400-1511 486SL 736 - NEC Ultralite Versa 754 - IBM ThinkPad 360CS 760 - IBM ThinkPad 720 764 - IBM ThinkPad 755C 770 - Toshiba 1900C 778 - Toshiba 1960CS 780 - Toshiba 3400CT 798 - WinBook Software Setup 213 - America Online 281 - FaxWorks 318 - PC Anywhere 332 - Procomm 338 - Quicklink ][ 360 - Telix 365 - Trumpet Winsock 380 - WinCIM 382 - WinCom 386 - Winfax Welcome to " US Robotics Internet Support On Demand " --------------------------------------------- This is an automated response system to better help you solve different problems you may be having. Send your message to SUPPORT@USR.COM with the SUBJECT numbered exactly as you see it below. Only one number per message please. Any extra charaters in your messages title, other then the appropriate number, will be bounced. The AUTOMATED documents you request will be sent to you with-in 24 hours (Weekdays only). ________________________________________________ 12/28/95 Index - Help Topic Subject ________________________________________________ Software Setup -------------- Act II ..................................... 209 Alacrity BBS ............................... 211 America Online(WIN/Mac)..................... 213 Apple Remote Access ...................... 10215 AS400....................................... 217 AtWorkFax ................................ 12001 Battle Chess ............................... 221 BGFax ...................................... 223 Binkeyterm ................................. 225 Bitcom/Bitfax............................... 227 Blast/Blast Fax............................. 229 BNU FOSSIL Driver .......................... 231 Boyan ...................................... 233 Carbon Copy ................................ 235 CC:Mail Router/Remote ...................... 237 Celerity ................................... 211 Close-up ................................... 239 Comit ...................................... 241 CommWorks .................................. 243 Connect2Fax ................................ 245 Co/Session ................................. 247 Crosstalk .................................. 249 CyberCom ................................... 251 D'Bridge ................................... 253 Descent..................................... 254 DLX BBS .................................... 255 DOOM ....................................... 257 DOOM ][ .................................. 10258 DOSfax Pro ................................. 259 DynaComm ................................... 261 Eclipse Fax .............................. 12003 Express BBS ................................ 265 ExpressFax+ ................................ 267 FarSite .................................... 269 Faxmaster .................................. 271 FaxPro ..................................... 273 FAX Software ............................... 275 FAXstf ..................................... 277 FAXstf Deinstallation .................... 10278 Faxtalk .................................... 279 FaxWorks Pro ............................... 281 First Class Client ......................... 283 Frontdoor setup ............................ 285 Gap ........................................ 287 GPFax ...................................... 289 Hexen .................................... 12007 Hotfax ..................................... 291 HyperAccess ................................ 293 InterMail .................................. 295 HyperTerminal(Win 95) .................... 10294 LapLink .................................... 297 Liquid BBS ................................. 299 Lotus Notes ................................ 301 Lotus Organizer ............................ 302 LSD BBS .................................... 304 MacComCenter De-Installation ............. 10376 MacPPP ..................................... 305 MajorBBS ................................... 306 Microlink .................................. 308 Microphone ................................. 310 MS Mail .................................... 312 Mirror III ................................. 314 MTEZ ....................................... 316 PC Anywhere ................................ 318 PCBoard .................................... 320 PC Support ................................. 322 PowerBBS ................................... 326 PowerBoard ................................. 328 ProBoard ................................... 330 Procomm .................................... 332 Prodigy .................................... 334 Qmodem ..................................... 336 Qmodem Pro 95 ............................ 12009 QuickBBS ................................... 337 QuickLink .................................. 338 ReachOut ................................... 340 Remote Access .............................. 342 Renegade ................................... 344 RIPterm .................................... 346 RoboBoard/FX ............................... 348 Searchlight BBS ............................ 350 SmartCom/Smartcom Fax ...................... 352 Tag ........................................ 354 Tapcis ..................................... 356 Telechart 2000 ........................... 12005 Telemate ................................... 358 Telix ...................................... 360 Terminate .................................. 362 Trio DataFax+ .............................. 364 Trumpet Winsock............................. 365 TSFax ...................................... 366 TSOnline ................................... 368 TSX-BBS .................................. 10369 Turbocom ................................... 370 ValueFax ................................. 10371 VCS Video System ........................... 372 Virtual BBS ................................ 374 Wildcat .................................... 378 WinCIM ..................................... 380 Wincomm .................................... 382 Windows Workgroup/NT RAS(with inf file) .... 384 WinFax ..................................... 386 WordPerfect ................................ 390 WorldGroup Manager ....................... 12011 X00 Fossil Driver .......................... 392 Zterm ...................................... 394 Hardware Installation --------------------- Installing a ISA Modem in an EISA Bus .... 10554 Amiga computer configuration ............. 10555 Downloading PCMCIA Easy Install Software . 10564 Window's 95 Modem Installation Tips ...... 10577 Window's 95 Troubleshooting Guide ........ 11195 Courier in Leased Line Synchronous Mode .. 11101 Courier in Leased Line Asynchronous Mode . 11103 Courier Sparc station ...................... 130 Dumb Terminal Setup: ....................... 581 IBM PS/1 Internal Modem Setup: ............. 559 Lan Products Technical Tips: ............... 556 Mac Setup: ................................. 586 Modem Unix Configuration: .................. 563 OS/2 setup with modem: ..................... 584 Setup for Internal Modems(comm and irq): ... 551 Sporter Sparc station ...................... 585 PCMCIA Installation ------------------- Laptop vs PCMCIA compatibility list ........ 724 Basic PCMCIA Document: ..................... 003 Acer: ...................................... 541 Ambra: ..................................... 542 AST: ....................................... 001 AST 330 .................................. 10219 Austin: .................................... 700 Austim 486DXII 66MHz ..................... 10051 Cannon: .................................... 543 Compaq: .................................... 002 DEC: ....................................... 544 Dell: ...................................... 545 Epson: ..................................... 546 Everex: .................................... 702 FR Mediabook ............................... 704 Gateway 2000 Colorbook ..................... 706 Gateway 2000 Handbook 486DX ................ 708 Grid Convertible 486 ....................... 710 Hewlett Packard: ........................... 547 Hewlett Packard Omnibook ................... 712 Hyundai Neuron 486/33 SLC .................. 714 Identity 486DXII 66mhz ..................... 716 Impulse Power Lite ......................... 718 Infotel 486 ................................ 720 Jetbook .................................... 722 Macintosh Powerbook ...................... 12301 Mitac Notebook 4021G/CT 200t ............... 726 Mitac Notebook 4021H ....................... 728 NCR 3150 ................................... 730 NCR 3170 ................................... 732 NEC Versa Lite PC 400-1511 486SL ........... 734 NEC Versa P75 ............................ 12303 NEC Ultralite Versa ........................ 736 NP846T ..................................... 738 Obodex Laptop .............................. 740 Packard Bell Diplomat 486SX ................ 742 Packard Bell Statesman 200M ................ 744 ProStar 8200 Series ........................ 746 Sager Notebook ............................. 748 Sharp 8650 ................................. 750 IBM ThinkPad 350C .......................... 752 IBM ThinkPad 360CS ......................... 754 IBM ThinkPad 500 ........................... 756 IBM ThinkPad 700 ........................... 758 IBM ThinkPad 720 ........................... 760 IBM ThinkPad 750C .......................... 762 IBM ThinkPad 755C .......................... 764 Texas Instruments Travelmate 4000M ......... 766 Triumph-Adler 486SL ........................ 768 Toshiba 1900C .............................. 770 Toshiba 1910CS Satellite ................... 772 Toshiba 1950CT ............................. 774 Toshiba 1960CS ............................. 778 Toshiba 3400CT ............................. 780 Toshiba 4500 ............................... 782 Toshiba 4600 ............................... 784 Toshiba 4700 ............................... 786 Toshiba 4800 ............................... 788 ULTRA 486SX Monochrome ..................... 790 ULTRA TS38T Active Color Matrix ............ 792 Unisys 3/25SL .............................. 794 Wedge 486DX Laptop ......................... 796 WinBook .................................... 798 Zenith Data Z-Lite 386 ..................... 800 Zenith Data Z-Lite 486SX ................... 802 Zenith Z-Star 4/33VL ....................... 804 ZEOS 486C .................................. 806 USR Deals for Sysop ------------------- SYSOP Program(Rules and Pricing): .......... 600 Technical Information --------------------- Shared Access LAN Modem/COM Svr Tech Tips 10556 Can Modem Distinguish Voice/Data/Fax ..... 10566 Optimizing Your Serial Interface ......... 10550 33.6 Kbps Explained ...................... 10591 Writing Scripts in MacComCenter .......... 10507 V.34 and V.8 Explained ................... 12801 Pin Configuration for RS-232 Cable: ........ 548 Registration Information: .................. 590 Ring Voltage: .............................. 587 Scripts Document list: ..................... 588 To get the SRO(service repair order) form .. 900 Contact Points -------------- FTP Site: .................................. 591 Press Release of new products: ............. 005 Registration Information: .................. 590 Request latest index: ...................... 999 Suggestions or comments(no questions) ...... 004 Support Numbers: ........................... 583 To get the SRO(service repair order) form .. 900 Trouble Shooting ---------------- FAXstf Troubleshooting FAQ ............... 10581 Quicklink for Windows FAQ ................ 10587 Quicklink ][ RPI for Sportster Si ........ 10623 General Protection Fault in Windows 3.1 .. 10625 General Troubleshooting Guide ............ 12501 Mac CX and 32-Bit Access ................. 12503 MacComCenter How-To ...................... 12505 Faxing in Windows 3.1/Workgroups ......... 12507 28.8 Connects(Troubleshooting problems): ... 530 Quick Link Errors: ......................... 569 Quick Link Parse Error: .................... 110 Quick Link Printing Errors: ................ 553 Ring Voltage: .............................. 587 Scripts Document list: ..................... 588 Setup for Internal Modems(comm and irq): ... 551 Sportster 14.4 & 28.8 basic setup: ......... 205 Sportster Fax setup for Windows 3.1......... 589 Windows for Workgroups Fax: ................ 540 Your modem does not recognize dial tone..... 549 To get the SRO(service repair order) form .. 900 Upgrades -------- Courier V.34 Upgrade Program ............... 565 Sportster V.34 Upgrade information: ........ 620 Other Information ----------------- Press Release of new products: ............. 005 Registration Information: .................. 590 Request latest index: ...................... 999 Scripts Document list: ..................... 588 To get the SRO(service repair order) form .. 900 For an email response from a support technician... Please include: Detailed description of problem Modem type (ex. Sportster, Courier, internal, external) Your serial number (ex. 0002680012345678) Software you are using You can send other helpful information found on ATI screens. ATI4, ATI5, ATI6, ATI7, ATI11 (Depending on problem and modem type) Place 0000 in the subject heading **NOTE: Due to the different models of modems we carry, please include all the above mentioned items. By including this information, it will alleviate excessive email's back and forth and will better aid the support technician in answering your questions. Thank you __________________________________________________________________ Technical Support Internet = SUPPORT@USR.COM Sales Support Internet = SALES@USR.COM Euro Technical Support Internet = EUROSUPPORT@USR.COM Fax On Demand = .... (800) 762-6163 . or (708) 676-8536 BBS = ............... (708) 982-5092 FTP Site = ......... FTP.USR.COM Compuserve = ....... GO USROBOTICS 76711,707