SAMPLE ONLY SAMPLE ONLY Shoal Creek eXpress User Contract 11/25/93 A. Introduction We start every new caller relationship with a contract. It spells out what you can expect from us, and what we expect from you. We do not know each caller personally, so it is important to set out the ground rules clearly in advance. If you agree to what you read below, welcome to our system! An instruction screen at the end of the contract will show you how to sign up. If you have any questions about any part of the contract, please send us an e-mail about it! We will be glad to explain why these contract provisions are important for our system. We are willing to work with you on making changes if you can show us a better approach. Please remember - until you and we have an agreement in place, you will not receive full access to our system. If you agree to abide by the above agreement please type AGREE in the space provided. Your agreement to the above, together with the date and time as well as the phone number you call back verified to will be written as a permanent part of your user record. A copy of this agreement will also be flagged for download to you by the system. Please download this file and print it, and keep it as part of your records. By typing AGREE I indicate that I agree to abide by the terms and conditions as I have read above. Tim Hall System Operator Shoal Creek eXpress November 25, 1993