Article ID: Q119685


SYMPTOMS
========

Using the Microsoft Mail File Format API programs to "put" a message into
a Microsoft Mail postoffice sent to a group alias may result in this error,
recorded in the m:\log\system.log file:

   User mail received addressed to the following unknown addresses:
   <address>

CAUSE
=====

When mailing to a group, the group address must be used, not the alias
name.

Both the Admin program and the mail clients display only the alias for
postoffice groups, not the real addresses. Mail sent to the alias is not
delivered.

RESOLUTION
==========

Find the group address using one of the three procedures below and use it
when you send the mail.

 - Record the address when the group is created in the Admin program

   (LOCAL ADMIN-GROUP-CREATE).

 - Export the address list to another postoffice. The group address
   appears on the other postoffice.

 - Make a copy of the \GLB\GROUP.GLB file, from the Microsoft Mail
   Postoffice, and use the MS-DOS TYPE command to list the file. This file
   is not formatted when it appears, but it shows the association of group
   alias to group name.


Copyright 1993 Microsoft Corporation. All rights reserved.