::::::::::::::::::::::::::::::::::::::::::::::::: : HOTLINE! - Number 2 : : (c) 1987 by James A. Zachary, Jr. : ::::::::::::::::::::::::::::::::::::::::::::::::: The telephone at the water and sewage department is often busy with calls from customers concerned with public health matters... RING! >Southeast Treatment Plant, this is Zack... "Is this the water department?" >Yes Ma'am, for most of this area... "Good. I have some very technical questions to ask you about the water" >I'll try and help... "Why are my nipples getting so hard?" >You're not really serious... "I AM SO!! My nipples... they're hard and they have this white coating on them!" >Uhhhh, huh... hard, uhhh, nipples with white, uhh... stuff... "Not only that, they're getting warped!" >I see... "They used to be soft, pink and round!" >I'm sure they were... "Now they really look disgusting!" >I'm sure they do... "So I want to know what you're going to do about this!" >I really don't think I can help you. Have you discussed this with your personal physician? "Yes I have! He said I should call you because he thought it was from the water!" >I see... uhhhh, just why and how does he think the water is causing this? "He said cleaning them in boiling water sometimes does that" >Sounds painful... can't you just sponge them off? "Painful?! THE BABY BOTTLE NIPPLES ARE THE ONES I'M TALKING ABOUT!" >Now I understand... "Are you going to buy me new ones?" >Why would we do that? "Because your water ruined these. My baby won't suck them anymore. He's been sic k and I think it's from the white stuff... he used to really suck..." >May I ask how old your baby is? "He's six, going on seven" >Six... and he refuses the bottle? Maybe he's getting a little old for the bottle... "DON'T TELL ME HOW TO RAISE MY CHILD!" >I wasn't. How long have you been using these nipples? "Since he was born" >Hmmmmm. My guess is the white film is from the calcium carbonate in the water... kind of like bathtub ring of the nipple... "AND?!" >... and they are hard and warped because of being boiled and bitten for six years... "So! You are refusing to pay!> >Well, that's not for me to decide. I was only trying to suggest they might just be plain worn out. "THEY WOULDN'T BE WORN OUT IF YOUR WATER WAS ANY GOOD!" >There is really nothing more I can do for you... "JUST HOW AM I SUPPOSED TO GET MY MONEY?" >Well, why not grab your nipples and run down to our main office. There you can file an insurance claim... "What good would that do? Will they give me the money?" >They will investigate and make a judgement whether to settle or not... "Well, you sure haven't been any help! How do I get them to pay more attention than you have?" >Just show them your nipples...