The 7 disks full of Business letters have been provided on this disk in an archived form in order to save space and to keep the files together. In order to retrieve the files: 1) put a blank disk in the B: drive 2) issue the command B: 3) issue the command A:ARCE A:ACCTG1.ARC Repeat for ACCTG2.ARC, BUSN.ARC, EMPL.ARC, LEGAL.ARC, ORDER.ARC, and SALES.ARC It may seem that the amount of space taken up by each collection on the resulting disk is quite low but consider that a floppy disk under DOS 2.0 will only hold 112 files maximum. The index below should possibly be printed in order to have a quick reference to the contents of each letter. These "flat ASCII" files can be merged into any word processor or text editor. Reference the operating instructions for your software. Public Brand Software Thanks for your support of our services. This collection of files has been provided by and is copyrighted by Public Brand Software, P.O. Box 51315, Indianapolis IN 46251. ============================================================== Archive file ACCTG1.ARC This disk contains Credit and Collection Letters and Forms: ============================================================== ACCTERMS Accept bank loan terms ACCTERR Discrepancy in account balance ACCTTERM Account terms and conditions for charge AGRECOMP Agreement to compromise debt AGREEXTD Agreement to extend debt payment APOLBDCK Apology for bad check APOLERR Apology--error in account APOLLATE Apology for late refund APOLPAY1 Apology for payment error APOLPAY2 Apology for error in payment demand APPTOVRD Appointment to discuss overdue account BILLERR1 Billing error--no purchase made BUSCRED1 Business credit application BUSCRED2 Business credit application CERTCHK Request for certified check payments on loan CHRGAPPV Charge account credit approval CHRGCHNG Charge account charge of maiden name/address CHRGDEN1 New account charge denied CHRGDEN2 New account charge denied CHRGDEN3 New account charge denied CHRGINCR Charge account credit limit increased CHRGOPEN Charge account opened CHRGTERM Charge account terms and conditions CKINMAIL The check is in the mail CKNOTREC Check not received CKRETNSF Check returned not sufficient funds COLCREP1 Collection report COLCREP2 Collection report COLLAPOL Collection agency apology COLLAPPT Collection agency appointment with debtor COLLARNG Collection agency arrangement made with debtor COLLDET1 Collection agency letter to debtor COLLDET2 Collection agency letter to debtor COLLDET3 Collection agency letter to debtor COLLDROP To collection agency--drop collection attempt COLLINST Collection agency requesting instructions COLLREPT Collection agency reporting form CONCRMGR Contact credit manager on overdue account CONSAPP1 Consumer credit application CONSAPP2 Consumer credit application CRCRDEXP Credit card has expired CRDAMAGE Credit for damaged goods CREDCANC Cancel credit unless payment in ten days CREDEXT Credit extension for overdue account CREDINFO Account credit information request CREDISCL Fair credit disclosure CREDRET Account credit for returned goods CREXCEED Line of credit has been exceeded DEFTPROM Default on promissory note DELACCT4 Delinquent account--to collection in 10 days DELACCT5 Delinquent account--payment proposal DEMANDER Demand for payment in error DEMDENDR Demand to endorsers DEMDGUAR Demand on guarantor DEMDSECR Demand by secured party for collateral DIRBILL1 Direct billing authorization DIRBILL2 Direct billing authorization DISCOFFR Discount offer for early payment DISHCHEK Dishonored check notice DISSCINT Discharge of security interest FINLNOTC Final notice before legal action INSREFND Insurance refund INTPAID Report of bank interest paid over year LEGOVRDU Legal suit filed--overdue account LOANBOOK Bank enclosing coupon book for loan MERDELDA Merchandise delivered on wrong date MISSSIGN Signature missing on your check NEWACCT New account credit information request NOCREDIT No credit granted until account is paid NORECRET No record of return NORETURN Cannot accept return of merchandise NOSHIP1 Order cannot be shipped (delinquent account) NOSHIP2 Order cannot be shipped (check not received) NOTCLIMT Notice of credit limit NOTCRECS Notice of right of recission NOTIMEEX Bank refusal to grant time extension NOTINVES Notice of investigation ============================================================== Archive file ACCTG2.ARC This disk contains Credit and Collection Letters and Forms: ============================================================== OVRDACCT Notice of overdue account OVRDUE1 Overdue account reminder OVRDUE3 Overdue account reminder OVRDUE4 Overdue account reminder OVRDUE5 Overdue account reminder OVRDUE7 Overdue account reminder--send to collections OVRDUE11 Overdue account reminder OVRDUE12 Overdue account reminder OVRDUE15 Overdue account reminder OVRDUE17 Overdue account reminder PAYCOM2 Overdue payment forthcoming PAYENCL1 Payment enclosed--apology for late payment PAYENCL2 Payment enclosed--per collection agreement PAYENCL3 Payment enclosed--apology for latness PERDINST Personal financial statement PERGRANT Permission granted to provide information PLDGPERS Pledge of personal property PLDGSTOK Pledge of stock certificates PRICEINC Price increase notice PRIRSECR Notice to prior secured party of interest PRIVSALE Notice of private sale of collateral PROMDEMD Promissory note--demand PROMDISC Promissory note and disclosure statement PROMGUAR Promissory note with guaranty PROMLIEU Promissory note in lien of open account debt PROMLONG Promissory note--long form PROMSHRT Promissory note--short form PUBLSALE Notice of public sale of collateral REBUTFAL Rebuttal to false credit history report REFDUPL Refund for duplicate payment REFGOODS Refund for returned goods RELINFO Release information on your request RELORDER Release of order despite delinquency REQACCT Request for account information REQADVCR Request for adverse credit report information REQCRED1 Request credit to be applied to account REQCRED2 Request credit because of error REQDISCL Request disclosure of adverse information REQDISCR Request disclosure of credit history REQDUPL2 Request return of duplicate payment REQEXT Request extension of time to make payment REQEXTNS Request for time extensions REQREFD1 Request refund for merchandise returned REQS2PAY Second request for payment RETDISER Check returned because of account error RETSHIP Return shipping instructions requested REVKGUAR Revocation of guaranty RPLYCREJ Reply to request about credit rejection SECRAGRE Security agreement SETTDISP Settlement offer on disputed account SPCREDR1 Special credit terms rejected SPCREDR2 Special credit terms rejected SPECGUAR Specific guaranty STRTLIT1 Start litigation unless payment received STRTLIT2 Start litigation unless payment received SUBSECDB Subordination agreement to secured debt SUBSTAMT Subordination to stated amount THNKPAY1 Thank you for payment THNKPAY2 Thank you for payment TIMENOTE Time note TOCOLLAG From creditor to collection agency TRANCOLL Transmittal for collection UNERNDIS Notification of unearned discount taken UNLMGUAR Unlimited guaranty VERACCT Please verify the following account information XMASCRED Christmas credit offer ============================================================== Archive file BUSN.ARC This disk contains General Business Letters and Forms: ============================================================== ACCESTPO Accept estimate purchase order ACCOUNTR Accept a counter proposal ACKDOCS Acknowledge receipt of documents ACKLETTR Acknowledging receipt of letter ANNCADDR Announcement of new address ANNCDEC Announcement of price decrease ANNCHNG Announcement of change in company policy ANNCINCR Announcement of price increase ANNCLEAV Announcement of partner leaving business ANNCNAME Announcement of new business name ANNCPOLI Announcement of change in company policy APOLDELY Apology for delay APOLERRS Apology for errors APOLMISU Apology--misunderstanding APOLREQ Apology and refusal of client request APOLSERV Apology for poor service ASGNAR1 Assignment of accounts receivable (recourse) ASGNAR2 Assignment of accounts receivable (no recourse) ASGNCONT Assignment of contract ASGNCOPY Assignment of copyright ASGNDAMG Assignment of a claim for damages ASGNDEBT Notice to debtor of assignment of debt ASGNINCM Assignment of income ASGNLIT Assignment of literary property ASGNSECR Assignment of security interest ASGNSTOK Assignment and transfer of stock certificate ASGNTRDM Assignment of trademark CHNGDATE Change date for meeting CLAIMWAV Waiver of landlord's claim to annexed fixtures CNFDFIRM Confidentiality agreement between firms CNFDINFO Confidential information agreement COMMFORM Commitment form CONFAGR1 Confirmation of agreement CONFAGR2 Confirmation of agreement CONFEXTN Confirming extension of time CONFTEL1 Confirmation of telephone call CONFTIME Confirming time for interview CONGSUGG Congratulations for good suggestion CONSIGN1 Consignment agreement CONSIGN2 Consignment agreement CONTPROP Contract proposal CUSNOTHO Customer not home for service CUSTSERV Customer service request DOCSIGN Documents enclosed for signature EMPLVERI Employment verification FNDSOURC Found source of problem GRANEXTN Grant extension of time INCINSRA Increase in insurance rates INCLNAME Inclusion of name for additional liability INQRESCA Inquiry response for catalog and price list INQRESMO Inquiry response from mortgage company INSBINDR Insurance binder INSURERR Insurance error INVNAGRE Invention agreement LEASAMND Lease amendment LEASASGN Lease assignment LEASCANC Lease cancellation (mutual) LEASEXTN Lease extension LEASNOTC Lease notice LEASSHRT Lease (short form) NEGINQRE Negative inquiry response NOTANMTG Notice of annual stockholdr's meeting NOTCHGAD Notice of change of address NOTCOPTN Notice to exercise lease option NOTCQUIT Notice to quit for non-payment of rent NOTCTER1 Notice to terminate tenancy-at-will (landlord) NOTCTER2 Notice to terminate tenancy-at-will (tenant) NOTDELIV Notice to withhold future deliveries NOWARRAN Merchandise no longer under warranty OFFRHELP Offering help due to illness PRODRECD Product received from repair PROPWAIT Proposal waiting for approval QUOTCOPY Permission to use copyrighted material QUOTSTAT Permission to use quote or personal statement REFINTR1 Refusal to interview applicant REJCONT Rejection of contract/proposal REJCOUNT Rejection of counter proposal REPREST Repair estimate with request for authorization REPWARRN Repair under warranty REQADRAT Request advertising rates REQAPPRV Request for appraisal of property REQASSOC Request for associate to attend meeting REQDEPOS Request for verification of deposit REQEVAL Request evaluation of company REQINFAP Request information and credit application REQINFPO Request information about product and policy REQPAYSV Request for payment on service agreement REQPICUP Request customer pick-up of merchandise REQPRICE Request wholesale price list REQTRANS Request to transfer insurance--new address RESPREFD Response to request for refund RESUBPRO Resubmit a proposal THNKBID Thank you for invitation to bid THNKEVL1 Thank you for product for evaluation THNKEVL2 Thank you for product for evaluation THNKEVL3 Thank you for product for evaluation THNKEVL4 Thank you for product for evaluation THNKGEN Thank you for generous help during illness THNKHELP Thank you for help THNKREV Thank you for the good review THNKSUPP Thank you for support in our campaign THNKTOUR Thank you for tour of facilities UNSLIDEA Acknowledgment of unsolicited ideas ============================================================== Archive file EMPL.ARC This disk contains Employer/Employee Letters and Forms: ============================================================== ACRESIGN Accepting resignation APPLACKN Acknowledgment of application APPTTEST Appointment to take employment tests AUTHMED Authorization to participate in medical plan CNFDWAIV Confidentiality waiver CODRVEXP Company driving expense COMBONUS Commending employee, with bonus COMDIFF Commedning employee on difficult situation COMEMPL Commend employee, but no raise COMHOTEL Compliments to hotel staff COMSTAF1 Commending staff member COMSTAF2 Commending staff member CONEMANV Congratulations to employee on anniversary CONGACHI Congratulations on employee achievement CONGACHV Congratulations on employee achievement CONGDISP Congratulations on store display CONGPRO1 Congratulations on your recent promotion CONGPRO2 Congratulations on your recent promotion CONGSUGG Congratulations on suggestion CRITEMPL Criticism and reprimand of rude employees EMERGREC Personnel emergency record EMPLAGEN Employment agency information form EMPLAGRE Employment agreement EMPLDEC Employment decision pending to applicant EMPLLETR Employment letter EMPLNON1 Employee non-competition agreement EMPLNON2 Employee non-competition agreement (accounts) EMPLNON3 Employee non-competition agreement (radius) EMPLPROM Informing employee of promotion EMPLREIM Employment reimbursement agreement EMPLSUG Employee suggestions ENCSALES Encouraging sales personnel EXPNSTA1 Expense account statement EXPNSTA2 Expense account statement FINLWARN Final warning before dismissal IFAWARD If we had an award to give... INVPARTY Party invitation INVRETIR Party invitation for retiring employee INVRETPA Invitation to retirement party LAYOFF Layoff letter LEADSALE Leads sent to salesmen NEGRESP1 Negative response to job applicant NEGRESP2 Negative response to job applicant NEGRESP3 Negative response to job applicant NEWVACPO New vacation policy NOBONUS1 You do not qualify for Christmas bonus NOBONUS2 Notification of no Christmas bonus OFRECOM Offer to provide letter of recomendation PRAISEMP Praising staff member and bonus certificate PREMPCK1 Pre-employment checklist PREMPCK2 Pre-employment checklist RECOMEMP Recommendation of employee REFEMPOF Refuse employment offer REFFOREM Reference for former employer REFRAISE Refusing request for pay raise REFSREF2 Refusing to give a reference REFUSREF Refusing to give a reference RENEWDRV Notice to renew driver's license RENEWMED Notice to renew medical certification REPRIMAN Written reprimand of employee REQADVIC Request for advice REQCHAR Request character reference REQEMPRF Request for employment reference REQINSCO Request for immediate insurance coverage REQINTER Requesting an interview REQLIEDE Request infromation for lie detector testing REQLOA1 Request for leave of absence REQLOA2 Request for leave of absence REQLOCAT Request location of previous employer REQSRCH Request search by employment agency REQVEREM Request for verification of employment RESIGN1 Resignation RESIGN2 Resignation RESIGNAC Resignation acknowledgment RESIGNAT Resignation REVPOWER Revoking power of former employee SALESEM Notice to attend sales seminar SCHEDAPT Schedule appointment for job applicant TERMEMPL Termination of employment THNKBROC Thank you for sending brochure THNKINTR Thank you for the interview THNKJOB Thank you for the job THNKTHNK Thank employees at Thanksgiving THNKUNIF Thank you for new uniforms THNKWRIT Thank you for writing speech UNSAPERF Notice of unsatisfactory performance VEREDUC Verification of applicant's education VEREMPL1 Verification of employment VEREMPL2 Verification of employment WELNEWEM Welcome to new employee XMASBONS Greetings with Christmas bonus XMASDISC Announcement of employment Christmas discount ============================================================== Archive file LEGAL.ARC This disk contains Legal Letters and Forms: ============================================================== ABAMTRDN Abandonment of fictitious trade name AFGENERL Affidavit--general form AFNOLEIN Affidavit of no lien AFSTKCER Affidavit for lost, stolen stock certificates APPBUSLI Application for business license ASGNDEED Assignment of deed of trust ASGNLEAS Assignment of lease ASGNLEIN Assignment of lien ASGNTMRK Assignment of trademark ASSGNFRM Assignment form AUTHCRRE Authorization to release credit information AUTHNEGO Authorization to negotiate BIDPROP Bid for purchase of real property in probate BILLSALE Bill of sale BILLWARR Bill of sale with warranty of title CERTFIC1 Certificate--do business under fictitious name CERTFIC2 Certificate--do business under fictitious name CERTFIC3 Certificate--do business under fictitious name CERTFIC4 Certificate--do business under fictitious name CERTINST Certificate of installation CERTSAML Certificate of satisfaction of mechanics lien CONGOOD1 Contract for sale of goods CONGOOD2 Contract for sale of goods DEPCORR Deposition corrections EMPLCONT Employment agreement/contract EQIPLEAS Equipment leasing agreement EQIPMAIN Equipment maintenance agreement ESCROW Escrow form ESCROWRE Escrow receipt FINSTATE Financial statement GENCRED General letter of credit GENRELEA General release form GUARINST Guarantee for installment sale (third party) GUARPROM Gaurantee for promissory note IRREVCR Letter of irrevocable credit LIABRELE General liability release form MUTRELEA Mutual release form NOTACCDE Notice of account debtor of assignment NOTAPPEL Notice of appeal NOTBLKTR Notice of bulk transfer NOTCANCO Notice of cancellation of contract NOTCLEIN Notice of claim of lien NOTDEBTO Notice of and tender by debtor NOTDEFLT Notice of default NOTDELPO Notice to deli ver up possession of premises NOTDISPA Notice of dissolution of partnership NOTFORCL Notice of intention to foreclose NOTINTSE Notice of intent to sell unfinished goods NOTMECLI Notice of intention to file mechanics lein NOTOPZON Notice of opposition to zoning request NOTPAYQU Notice to pay rent or quit NOTQUIT Notice to quit NOTRECI Notice of recission NOTRESCO Notice of recission of contract NOTRESRE Notice of recission of release NOTRGTRE Notice of right of recission NOTSALBR Notice of sale of goods due to breach NOTSOLTR Notice of application as sole trader NOTTERDE Notice of termination of debt responsibility NOTTERRE Notice of termination of release NOTWARLI Notice of notice of intention to file lien NOTZONAP Notice of zoning application PESTCTRL Pest control service agreement PHOTORL1 Photography release agreement PHOTORL2 Photography release agreement PROMNOT1 Promissory note PROMNOT2 Promissory note--installment PROMNOT3 Promissory note with acceleration clause PROMNOT5 Promissory note--secured by deed of trust PROMNOT6 Promissory note--general PURSECAG Purchase security agreement PWRATTNY Power of attorney QUITDEED Quit claim deed RECIPTRD Reciprocal trade agreement contract REFNAMAD Refusal to lend corporate name for advertising REFSUBP1 Refusal to provide information without subpoena RELACCID Release of accident liability RELDEED Release--deed RELESTAT Release of claims against estate RELLEIN1 Release--lien RELLEIN2 Release--lien RELMINOR Release of minor--parent's permission RENTAUTO Rental agreement--auto RENTWEEK Rental agreement--week-to-week REQDOCS Request for certified copies of documents REQJUDG Request for follow-up (filing for judgment) REQNOTIC Request for notice REQPRETI Request for preliminary title report REQRELOB Request for release of agreement obligations REQREPRN Request for permission to reprint publication RESPLIAB Response to liability claim REVPWRAT Revocation of power of attorney RNEWFIC Renew fictitious name certificate RNEWLEAS Renew leasing agreement SOLTRAGR Sole trading agreement SPECCRED Special letter of credit SPPWRAT1 Special power of attorney SPPWRAT2 Special power of attorney STATRENT Statement for rental of office space STKPROXY Stockholder's proxy TERMLEAS Termination of lease obligation WAIVLEIN Waiver of lien WARRDEED Warranty deed ============================================================== Archive file ORDER.ARC This disk contains General Business Letters and Forms: ============================================================== ACCPORDR Acceptance od order with delivery in lots ACCRETDE Accepting return of defective goods ACCRETGD Accepting return of merchandise ACKNORDR Acknowledgment and acceptance of order ACPTDAMG Notice to elect to accept damage goods ADVCUSDE Advise customer of delay APOLDELY Apology for delay APOLEXPO Apology for shipment in excess of purchase order BOCALL Backorder arrived--please call BOPICKUP Backorder arrived--please pick up CANORD1 Cancellation order due to delay CANORD2 Cancellation order due to delay CANTDELG Cannot deliver goods CANTFILL Cannot fill order CANTSHPC Cannot ship order without letter of credit CLAMDEFC Notice of claim of defective goods CNCLORDR Notice to cancel entire order CNCLSHIP Notice to cancel shipment of back ordered goods CODTERMS Notice of C.O.D. terms CONFVERB Confirmation of verbal order DEFCGOOD Notice of defective goods DEMDDATE Demand for acknowledgment of shipping dates DEMDDELV Demand for delivery DEMDINST Supplier demand for instructions DISMODEL Discontinued model not available DISPATCH Notice of dispatch DISPBALN Notice of disputed balance ERRSHPGD Error in shipment of goods FOLORDNO Followup order--first order not received FOLPAYIN Followup payment instructions INSCUSSH Instructions to customer from shipping dept. MAILGOOD Mail order goods MAILORDB Mail order backorder MERNOSTK Mechandise not in stock--special order only MERUNAVL Merchandise unavailable--Model discontinued MODTERMS Acknowledgment of modified terms NONCGOOD Notice of non-conforming goods NOTCOMP Notice of composition NOTDAMGD Notice of damaged goods NOTDEFAC Notice of defects in goods after acceptance NOTDELB1 Notice of delay or backorder NOTDELB2 Notice of delay or backorder NOTERRMO Notice of error in mail order shipment NOTFUTDL Notice withholding future deliveries NOTSUSDE Notice to suspend future deliveries NOTUNAVA Ntoice that goods to be sent are unavailable ORDINC1 Order incomplete--missing parts ORDINC2 Order incomplete--missing parts ORDINC3 Order incomplete--missing parts PARREPWA Partial repair under warranty PAYACCTS Payment on specific accounts POTERMS Purchase order with statement of terms PRICQUOT Request for price quote PRODINQ Product inquiry--availability of model PRODRETA Product return authorization RCPTGOOD Acknowledge recipt of goods RECLAMAT Notice of reclamation RECNOREP Recommendation not to repair merchandise REFEXTTM Refuse extension of time REFPUROR Refusal of purchase order REFSACPT Refusal to accept delivery REJCGOOD Notice of rejection of goods REPINQGD Reply to inquiry: goods not manufactured by us REPLCHK Replacement check required prior to delivery REPLDAMG Replacement of damaged goods REPLDEFG Replacement of defective goods REQACCRE Request to accept return of goods REQEXTGD Request extension to make goods conform REQFACSR Request for factory service REQINFP1 Request for information to process invoice REQINFP2 Request for information to process invoice REQREFND Request for refund--goods not delivered REQREPGD Request for repair of goods under warranty RESALE Notice of resale RESPCOMP Response to complaint order has not arrived RESPGDLO Response to claim of goods lost RESPINCO Response to incomplete order complaint RETGDTRL Return goods after trial RETGOODS Return of goods RETPREVN Retraction of previous notice to suspend RTRNGOOD Notice of return of goods sold on approval SALEAPPV Acknowledgment of sale on approval SALECONS Acknowledgment of sale on consignment SERVREC Service recommendation after warranty repair STOPGOOD Notice to stop goods in transit THNKPO Thank you for your purchase order VIOLWARR Volation of warranty WITHDELV Notice of withheld delivery ============================================================== Archive file SALES.ARC This disk contains Legal Letters and Forms: ============================================================== ACCTANAL Accounting analysis form ADVCUSDE Advise customer of delay ANADDLOC Announcement of additional location ANNEWBU1 Announcement of new business ANNEWBU2 Announcement of new business ANNEWDIS Announcement of new discount policy ANNEWLIN Announcement of new product line ANNEWPRO Announcement of new product line ANNEWREP Announcement of new sales representative ANNEWRP2 Announcement of new sales representative ANNEWSHP Announcement of invitation to view new shipment ANOUTBUS Announcement of going out of business sale ANPRICDE Announcement of price decrease ANSALE Announcement of sale ANSPCDIS Announcement of special discount CHNGBILL Change of billing address COMEMERG Commending company for action in an emergency CONGENTR Congratulations on new enterprise CONGEXPN Congratulations on business expansion CONGNEW1 Congratulations on new business CONGNEW2 Congratulations on new business CONGNEW4 Congratulations on new business FOLLOWNS Follow-up on new sales GWACCTNG Goodwill--accounting GWACUNIV Goodwill--acceptance to university GWADFLYR Goodwill--adverising flyer GWAIRCON Goodwill--air conditioning GWAIRFGH Goodwill--welcome new air freight customer GWANTIQ Goodwill--antiques GWAPPLI Goodwill--appliances GWBANKNC Goodwill--bank follow-up on new account GWBANKWT Goodwill--bank: last will and testament GWBIKSHP Goodwill--bicycle shop GWBLDGSE Goodwill--building security GWBOATSU Goodwill--boating supplies GWBOOKPR Goodwill--book promotion GWBRIDAL Goodwill--bridal shop GWBUSCHR Goodwill--bus charter GWCARPCL Goodwill--carpet cleaning for new home owner GWCARPET Goodwill--carpet dealer GWCATALG Goodwill--catalog GWCOMM Goodwill--communications GWCORPSE Goodwill--corporate security GWDIRMAI Goodwill--direct mail advertising GWDOMAGN Goodwill--domestic agency GWEQUIP1 Goodwill--equipment leasing GWFOLLOW Goodwill--follow-up on lost order at Christmas GWFURIER Goodwill--furrier GWGENSER Goodwill--general service company GWGOODCU Goodwill--good customer GWHEALTH Goodwill--health club GWINSUR Goodwill--insurance GWINTDES Goodwill--interior design GWLEASE Goodwill--leasing office space GWLEASOF Goodwill--leasing office space GWMEDLAB Goodwill--medical laboratory GWMOVCOM Goodwill--moving company new account GWNEWAPT Goodwill--new apartment tenant GWNEWCRD Goodwill--welcome new credit card customer GWNEWCRT Goodwill--welcome new customer with offer GWNEWLON Goodwill--mortgage company new loan GWNEWSRV Goodwill--news service subscriptions GWOPENAC Goodwill--invitation to open store account GWPLASTC Goodwill--plastics company GWPRINTR Goodwill--printer at Christmas GWPRIVIN Goodwill--private investigation GWPUBREL Goodwill--public relations GWREAL1 Goodwill--real estate GWREAL2 Goodwill--real estate GWREVIV2 Goodwill--reviving an inactive account GWREVIV3 Goodwill--reviving an inactive account GWREVIV4 Goodwill--reviving an inactive account GWREVIVE Goodwill--reviving an inactive account GWSALANN Goodwill--welcome new customer/announce sale GWSCHSAL Goodwill--school sales GWSLXMAS Goodwill--savings and loan at Christmas GWSPRGWA Goodwill--spring water GWTRAVEL Goodwill--travel agent GWWELNC1 Goodwill--welcome new customer GWWELNC2 Goodwill--welcome new customer HOLSTOCK Holiday greeting to stockholders MEDSURVY Media survey NEWOFFSU New discount policy on office supplies NOFORSAL No foreign sales/buy from U.S. distributor PRODLIT Product literature and thank you response RECPURCH Refund of purchase form SEEKRNEW Seek removal of subscriptions THANKGIV Thanksgiving holiday greeting THNKCOMM Thank you for your comments THNKCONF Thank you for your confidence account sales THNKINQ1 Thank you for your inquiry--general THNKINQ2 Thank you for your inquiry--software THNKINQ3 Thank you for your inquiry--software THNKKIND Thank you for your kindness THNKPUBL Thank you for publicity--television THNKRECM Thank you for your recommendation THNKREST Thank you for selecting our restaurant THNKSERV Thank you for your comments about our product TRDSHWQU Trade show questionnaire WELFAMCU Welcome to our family of customers WELNEWCU Welcome new customer WELNEWLE Welcome new lease customer XMASCUST Christmas holiday greeting to customers XMASLANG Christmas greetings in foreign languages XMASNEWY Merry Christmas and Happy New Year