SPC EXpert - Copyright Quality Software Designs, Inc. 1993 SPC EXpert STATISTICAL PROCESS CONTROL SOFTWARE TABLE OF CONTENTS (README.TXT) 0. OVERVIEW 1. REGISTRATION AND LICENSING FEES 2. AUTOMATIC INSTALLATION 3. ALTERNATIVE INSTALLATION. (Into directory other than /spcex) 4. EXECUTING THE DEMONSTRATION PROGRAM. 5. EXECUTING THE SPC SOFTWARE. 6. IMPORTANT FILES 7. Copying or Media Transfer for SPC EXpert 7.1 Transferring from two 5 1/4" Disks to one 3 1/2" Disk 7.2 Transferring from one 3 1/2" Disk to two 5 1/4" Disks 8. SPC EXpert Custom Enhancement Services 9. SPC EXpert Technical/Customer Support 10. Planned Enhancements To SPC EXpert 0. OVERVIEW SPC EXpert is a software tool which automates the statistical and graphical techniques used in Statistical Process Control (SPC), Total Quality Management (TQM), and many other techniques designed for continuous process improvement. SPC EXpert, 1. CONSTRUCTS, ANALYZES, and INTERPRETS 8 different types of control charts - both attribute and variables. 2. CONSTRUCTs BAR graphs, PIE charts, PARETO diagrams, HISTOGRAMS, Frequency POLYGONS, and Ogives (CDFs). 3. SPC EXpert CONSTRUCTS and ANALYZES scatter diagrams. SPC EXpert supports multiple printers; exports to graphics files which can be imported into commercial graphics and desktop publishing software such as Harvard Graphics, WordPerfect, MicroSoft PowerPoint, and MicroSoft Word; produces regression and process capability statistics; automatically analyzes control charts for out-of-control conditions and provides expert advice on their meaning; provides and integrated word processor; imports data from ASCII files; Comparable commercial SPC software will cost from $200-$1000 per single-user copy and from $5000-$20000 for a single-site license. 1. REGISTRATION AND LICENSING FEES SPC EXpert is a SHAREWARE product. You may freely reproduce and re-distribute SPC EXpert for evaluation and educational purposes. If you make use of this software, you are expected to pay a licensing fee as outlined below. Upon receipt of your registration fee you will receive a printed manual, a license agreement, and notices of future upgrades to the software. *Academic users must still register. Individual User - $40 *Academic - FREE Site License - $200 PC LAN - $100 Mutli-Site License - $500 ** Send Check or money order to CUSTOM ENHANCEMENTS AVAILABLE Quality Software Designs, Inc. ** Master Card and Visa Orders 933 East Stroop Road Accepted 6:00pm-9:00pm Kettering, Ohio 45429 Eastern Time. (513) 299-3023 2. AUTOMATIC INSTALLATION To install SPC EXpert, place an SPCEX system disk into the a: (or b:) disk drive and type "a:install" (or "b:install" ) and follow the instructions. You will be asked to select the hard drive onto which you wish to install SPC EXpert. If you select "x:" for example, SPC EXpert will be installed into x:\spcex. 3.ALTERNATIVE INSTALLATION. (Into directory other than /spcex) To install the software, simply copy the entire contents of the SPCEX System Diskette(s) into a separate sub-directory (c:\spcex for the example below) on your hard disk and then execute the install routine "install". (Note: The example below assumes that the floppy disk drive being used is the "a" drive. Some computers may have the 3 1/2" or 5 1/4" drive as the "b" drive. If this is the case, change "a" to "b" for this example.) Copying the files and installing the software can be accomplished with the following steps: 3 1/2" Disk Version (Total of 1 disk) (a) Place the SPCEX Disk into the a: drive (b) Type "c:" (c) Type "md c:\spc" (d) Type "cd c:\spc" (e) Type "copy a:*.*" (f) Type "install" 5 1/4" Disk Version (Total of 2 disks) (a) Place the SPCEX Diskette #1 into the a: drive (b) Type "c:" (c) Type "md c:\spc" (d) Type "cd c:\spc" (e) Type "copy a:*.*" (f) Remove SPCEX Diskette #1 from the a: drive (g) Place SPCEX Diskette #2 in the a: drive (h) Type "copy a:*.*" (i) Remove SPCEX Diskette #2 from the a: drive (j) Type "install" When complete, the SPCEX installation routine (steps f/j above) will display the message "SPC EXpert INSTALLED". 4. EXECUTING THE DEMONSTRATION PROGRAM. This section outlines the steps required to execute the demonstration program. The user is encouraged to view the demonstration program before using the SPCEX software. To start the demonstration program: (a) Type "c:" (b) Type "cd c:\spcex" (c) Type "demo" 5. EXECUTING THE SPC SOFTWARE. To start SPC EXpert, do the following: (a) Type "c:" (b) Type "cd c:\spcex" (c) Type "spcex" 6. IMPORTANT FILES The delivery disk(s) should contain the following files: 1 3-1/2" disk : Disk 1 of 1 spcex_1.zip spcex_2.zip install.exe invoice.doc readme.txt (This file) 2 5-1/4" disks : Disk 1 of 2 spcex_1.zip install.exe invoice.doc readme.txt (This file) Disk 2 of 2 spcex_2.zip install.exe *Also on Disk 1 invoice.doc *Also on Disk 1 readme.txt (This file) *Also on Disk 1 Once install.exe has been run, the following files may be useful: invoice.doc - An invoice form (in ASCII text) for SPC EXpert demo.bat - Batch file to start SPC Demo program spcex.exe - SPC EXpert Executable manual.txt - The SPC EXpert user's manual in ASCII (DOS TEXT) format. lan.bat - Sample batch file to run SPC EXpert on PC LAN chart1.ico - Sample Windows Icon chart2.ico - Sample Windows Icon 7. Copying or Media Transfer for SPC EXpert 7.1 Transferring from two 5 1/4" Disks to one 3 1/2" Disk To transfer SPC EXpert from its two 5 1/4" (Double Density - 360K) disks onto one 3 1/2" (Double Density - 720K) disk you simply copy the contents of both 5 1/4" System Disks onto a newly formatted 3 1/2" disk. Assuming that your 3 1/2" floppy disk drive is "a:" and your 5 1/4" drive is "b:", this transfer can be accomplished as follows: (a) Place a new 3 1/2" disk into the "a:" drive (b) Type "format a: /F:720 /v:SPCEX" for Double Density, 720K or Type "format a: /F:1440 /v:SPCEX" for High Density, 1.44M (c) When asked "Format Another Disk?" answer "N" (d) Place SPC EXpert Disk 1 of 2 into the "b:" drive (e) Type "copy b:*.* a: /v" (f) Place SPC EXpert Disk 2 of 2 into the "b:" drive (g) Type "copy b:*.* a: /v" ** Steps b-c may be ommitted if you already have a formatted Double Density (720K) or High Density (1.44M) 3 1/2" disk. 7.2 Transferring from one 3 1/2" Disk to two 5 1/4" Disks To transfer SPC EXpert from its one 3 1/2" (Double Density - 720K) disks onto two 5 1/4" (Double Density - 360K) disks you simply copy some of the files (see Section 1.3.1) from the 3 1/2" disk onto a newly formatted 5 1/4" disk and some other of the files onto the second 5 1/4" disk. Assuming that your 3 1/2" floppy disk drive is "a:" and your 5 1/4" drive is "b:", this transfer can be accomplished as follows: (a) Place a new 5 1/4" disk into the "b:" drive (b) Type "format b: /F:360 /v:SPCEX1OF2" (c) When asked "Format Another Disk?" answer "N" (d) Place 3 1/2" SPC EXpert Disk into the "a:" drive (e) Type "copy a:spcex_1.zip b: /v" (f) Type "copy a:install.exe b: /v" (g) Type "copy a:invoice.doc b: /v" (h) Type "copy a:readme.txt b: /v" (i) Remove the first 5 1/4" disk and label it "Disk 1 of 2" (j) Place another 5 1/4" disk into the "b:" drive (k) Type "format b: /F:360 /v:SPCEX2OF2" (l) When asked "Format Another Disk?" answer "N" (m) Type "copy a:spcex_2.zip b: /v" (n) Type "copy a:install.exe b: /v" (o) Type "copy a:invoice.doc b: /v" (p) Type "copy a:readme.txt b: /v" (q) Remove the second 5 1/4" disk and label it "Disk 2 of 2" ** Steps b-c and k-l may be ommitted if you already have two formatted Double Density (360K) 5 1/4" disks. 8. SPC EXpert Custom Enhancement Services Quality Software Designs, Inc., can provide you with a custom enhanced version of SPC EXpert tailored to your specific needs. In many cases, a tailor-made version of SPC EXpert can be produced at a cost comparable to the single-copy off-the-shelf cost of commercial SPC software products. To inquire about this service, contact: Quality Software Designs, Inc. 933 East Stroop Road Kettering, Ohio 45429 (513) 299-3023 email: marks@meaddata.com or ...!uunet!meaddata!marks Possible areas for customization include, A. Placing domain-specific advice in the expert consultation text. e.g. In place of "A shift-up in the R chart means that your process has become less consistent..." we display "A shift-up in the R chart has historically been caused (90%) by a loose ball bearing in the preprocessing machine." B. Placing company-specific terminology and text in the help screens and expert consultation text. C. Translating SPC EXpert into another non-English language. D. Adding a unique type of statistical/graphical tool. Remember, Quality Software Designs, Inc., is in the business of providing Custom Software Solutions. When you consider which SPC software package to buy, call up the commercial vendors and ask then if their $200-$1000 per copy price-tag includes such customer-driven tailoring. 9. SPC EXpert Technical/Customer Support A. Phone support is available 6:00pm-9:00pm eastern time (513) 299-3023 B. Messages can be left on an answering machine which is regularly checked all day, every day. (513) 299-3023 C. Questions and detailed problem reports can be sent over the INTERNET (email) to marks@meaddata.com or ...!uunet!meaddata!marks D. Send written comments and questions to Quality Software Designs, Inc. 933 East Stroop Road Kettering, Ohio 45429 Suggestions are strongly encouraged. Without your help and feedback, we cannot improve SPC EXpert to better meet your (changing) needs. 10. Planned Enhancements To SPC EXpert SHORT TERM S.1 Include Short-Run Control Charts a. Nominal Xbar-R b. Target Xbar-R c. Short Run X-Bar-R d. Short Run XMR e. Short Run Moving Average Moving Range f. Short Run C g. Short Run U h. Short Run NP i. Short Run P j. Standardized S Chart S.2 Include Variable Sub-group Size Xbar-R & Xbar-S Charts S.3 "Multiple" Versions of existing tools a. multi bar graph b. stacked bar graph c. stacked pareto diagram d. multi line (run chart) graph MID TERM M.1 MicroSoft Windows Based Version M.2 Import Data from Properly Structured DBase-Type FIles - The database structure for each type of control chart or graphic will be specifically given in the documentation. LONG TERM L.1 "Real-Time" Data Analysis and Monitoring L.2 Macintosh Version. L.3 MicroSoft Windows Based Graphical TQM Tools a. Flow-Charting b. Fish-bone Diagrams c. Cause & Effect Diagrams d. Organizational Charts