Reinstalling Your Program Disks

    The error message you received indicates that your copy of Q&A may
be damaged.  This could be the result of fluctuations in the power
supply, static electricity, problems with the disk medium or other
hardware problems.


Instructions for Q&A version 3.0

    If you are using floppies, you will need to make a new set of work
disks from your original copy of Q&A.  Consult page 9 of your "Getting
Started Guide" if you need instructions on how to do this.

    If you are using a hard disk, you will need to reinstall Q&A from
your original disks.  The safest way to do this is to create a new
subdirectory, and copy your Q&A disks into it.  In this way you avoid
any bad spots on the disk that your current copy is covering.  After
the new copy is installed and the special files mentioned below are
dealt with, you can delete the damaged copy of Q&A.  For further
instructions see page 7 of the "Getting Started Guide".

    There are four special files that you may wish to transfer from
your existing copy of Q&A.  They are:

         QA.CFG         Contains printer installations and global
                        defaults and options.

         QAMACRO.ASC    Your macro file.

         QAPERS.DCT     Your personal dictionary.

         QALABEL.OVL    Contains your specialized mailing label
                        definitions.























Q & A Application Note       Rev. 6/92           #2014     Page 1 of 2


                   Reinstalling Your Program Disks

Instructions for Version 4.0

To re-install your Q&A program you will need to run the INSTALL program on 
your original disks or a backup copy of them.  Place the disk #1 in the 
appropriate  floppy drive.  At a DOS prompt, change to that drive. i.e. 

           A:<enter>  When the  drive prompt appears type
           'INSTALL' and press <Enter>.  

You will be prompted to select the target and destination drives.  The program 
will scan your drive for existing copies of Q&A, and ask whether you want to 
create a new sub-directory or install to a an existing one.  If you are having 
problems with your hard drive you may wish to create a new directory so as not 
to use the same damaged area.  Selecting a directory where Q&A is already 
installed will prompt the program to ask if you wish to overwrite.  Select 
'Yes'.  If you are re-installing due to problems with Q&A select the 'Complete 
Installation'.  If you need to install fonts files, utilities or templates you 
can do the 'Selective Installation'.  The program will then begin the 
installation or prompt you for the type of file you wish to install.  Make the 
appropriate choice of files.  When selecting the files be sure to press the 
Space Bar to tag them before continuing.

If you have done a new installation do to hard drive problems, you may want to 
copy over the files listed below.  They contain various customizations that 
you have made to Q&A.  After the new copy is installed and the special files 
mentioned below are dealt with, you can delete the damaged copy of Q&A.  There 
are four special files that you may wish to transfer from your  existing copy 
of Q&A.

They are:
         QA.CFG         Contains printer installations and global
                        defaults and options.

         QAMACRO.ASC    Your macro file.

         QAPERS.DCT     Your personal dictionary.

         QALABEL.OVL    Contains your specialized mailing label
                        definitions.
















Q & A Application Note       Rev. 6/92           #2014     Page 2 of 2