Problems Loading The OUTLINER.PLC Add-In In Lotus 1-2-3 Release 3.1x If you are attempting to load the OUTLINER.PLC Add-In for Lotus 1-2-3 3.1x and get an error message (i.e. "Could not find/load " or " incompatible with window"), there are a few things that could be wrong. The Add-In Support files could be missing from your Lotus 1-2-3 subdirectory. Lotus 1-2-3 3.1x does not install them for you automatically. The Add-In Support files in your Lotus 1-2-3 subdirectory could be the incorrect version. Lotus Development Corporation updated the Add-In Support files and you need an updated version of the files to run the second half of the conversion process. To determine where the problem lies, follow these steps... 1. Quit Lotus 1-2-3 and navigate in DOS to your 1-2-3 3.1x subdirectory. Check for your Add-In Support files by typing DIR LL*.*. Nineteen files should be listed. Check their file dates. If the files are dated 12/17/90 or later, they are the correct files - skip to step 2. If the files are dated before 12/17/90 or no files are found, you must update your Add-In Support files to those dated 12/17/90 or later. If someone else in your office has a later version of Lotus 1-2-3 3.1x, check their Add-In Support files. If their Add-In Support files are dated 12/17/90 or later, borrow their Add-In Support Disk and install their Add-Support files on your computer. If you do not have access to an Add-In Support Disk with Add-In Support files dated 12/17/90 or later, you can obtain one from Lotus Development Corporation or download the file R31ADN.EXE from the Lotus forum on Compuserve. Once you have an Add-In Support Disk with Add-In Support files dated 12/17/90 or later, you can install the new Add-In Support files in DOS by navigating to the Add-In Support Disk's prompt, typing LINSTALL, and following the on-screen instructions. 2.OUTLINER.PLC requires the use of many Lotus 1-2-3 3.1x Add-In library files, and therefore takes up a lot of memory. Try adding more RAM to your system by using Lotus 1-2-3's 123VIRTSIZE or 123SWAPSIZE commands, described on pages 3-4 and 3-5 in the small green book entitled, "Setting Up" (in your 1-2-3 3.1x manual set). 3.You may have other TSR programs or device drivers that are conflicting with OUTLINER.PLC's operations. If this is so, try booting your computer off of a DOS system floppy disk or temporarily paring down your AUTOEXEC.BAT and CONFIG.SYS to "bare bones". For instance... AUTOEXEC.BAT - PROMPT $P$G PATH=C:\;C:\DOS;C:\123R3;C:\123R3\ADDINS CONFIG.SYS - FILES=30 BUFFERS=30 If, after trying each of the previous three steps, you are still experiencing problems loading the OUTLINER.PLC Add-In, please contact SQZ!/Budget Express/Outliner Technical Support. Budget Express Application Rev. 6/92 #6103 Page 1 of 1