$QNHFrye NetWare Early Warning System V1.10  (C) Copyright 1990, Frye Computer Systems, Inc. - All Rights ReservedNew configuration file warning

NetWare Early Warning System allows you to choose the file servers you want to
monitor, and the variables you want to watch on each server.  The choices you
make are remembered in a configuration file, NEWS$CFG.DAT.  The file is stored
in the directory that is current when you start NetWare Early Warning System.

The first time you run NetWare Early Warning System, the configuration file
does not exist.  This warning appears, telling you that the file was not
found.  Choose Yes, and press ENTER.

If you get this warning at any other time, it means that you did not make the
correct directory current before starting NetWare Early Warning System.  This
will usually happen only if you run NetWare Early Warning System from a search
drive (or drive in your PATH).  NetWare Early Warning System was not able to
find its configuration file.  Choose No, and press ENTER.  You are returned to
the DOS prompt.  Switch to the correct drive and directory, and start NetWare
Early Warning System again.
Select Activity

This is the main menu of NetWare Early Warning System.  From this menu, you
can configure NetWare Early Warning System, start watching your file servers,
or return to DOS.

SET OR VIEW MONITORING OPTIONS lets you configure NetWare Early Warning
System.  From there, you can choose a file server or server template to
configure, or specify a log file or external program to run.

BEGIN MONITORING tells NetWare Early Warning System to start watching your
servers, using the monitoring options you selected.  If you have not yet
selected any monitoring options since you installed NetWare Early Warning
System, you cannot start monitoring; you must first use SET OR VIEW MONITORING
OPTIONS to enable monitoring of one or more servers.

QUIT returns you to DOS, or to the program that called NetWare Early Warning
System.
Select Options to Set or View

This is the main configuration menu in NetWare Early Warning System.  From
here, you choose an item to configure.

SERVERS brings you to a list of the file servers on your internetwork.  You
can enable or disable monitoring of each server, and choose Monitoring,
Notification, and Response options for each server.

LOGFILES lets you specify one or more files that will receive a record of all
warnings sent by NetWare Early Warning System.

SERVER TEMPLATES lets you select options for an entire group of servers,
rather than just one server.  See the manual for details.

EXTERNAL PROGRAMS allows you to select one or more programs or batch files
that NetWare Early Warning System will run at a specified interval.  This is
handy for routine network housekeeping tasks.
Servers                                                            page 1 of 2

This screen shows a list of all file servers that NetWare Early Warning System
found on your internetwork.  Servers that were found during a previous session
with NetWare Early Warning System, but which are not currently on-line, are
also shown, unless you remove them from the list.

One server name on the screen is highlighted.  To choose actions for a server,
you first move the highlight to the server name you want, using the UP ARROW,
DOWN ARROW, PAGE UP, and PAGE DOWN keys.  If you have more servers than the
screen can show, the list will scroll to show additional servers.

The check box to the left of the server name shows whether you have enabled
monitoring of this file server.  An X in the box means that the server will be
monitored; a blank box means that it will not be monitored.  To enable
monitoring of a server that currently has monitoring disabled, or disable
monitoring of a server that currently has monitoring enabled, press the SPACE
BAR.
Servers                                                            page 2 of 2

To choose Monitoring, Notification, and Response options for a server, press
ENTER.  This brings you to a menu that allows you to configure NetWare Early
Warning System for this server.

You can remove a server from the list by pressing DELETE.  A confirmation box
asks whether you really want to remove the server; choose Yes and press ENTER.
This is intended for servers that have been renamed or removed from your
network.  NetWare Early Warning System does not remember that you deleted a
server name; if the server is present the next time you run NetWare Early
Warning System, it will be added to the list again.






Specify Monitoring Options                                         page 1 of 4

This screen shows the choices you can make when configuring NetWare Early
Warning System for a particular file server, or when setting up a server
template.  You can select monitoring options (how often to check the server,
which conditions to watch, threshold values), notification options (which
users to notify when a problem happens, how to notify them), and response
options (actions to take to resolve the problem, other programs to run when a
problem happens).

LOGIN NAME lets you select a user name and password that will be used by
NetWare Early Warning System when it monitors this server.  NetWare Early
Warning System needs a name and password for each server that it will watch.
The user name must have File Server Console Operator or SUPERVISOR privileges.




Specify Monitoring Options                                         page 2 of 4

MONITORING INTERVAL lets you choose how often NetWare Early Warning System
will check this server.  The interval is specified in hours, minutes, and
seconds; the minimum value is 1 second, and the maximum is just under 100
hours.  NetWare Early Warning System does not guarantee that it will check
every server exactly on-schedule; monitoring can be delayed by the running of
external programs.

RETRANSMIT INTERVAL lets you specify the amount of time that NetWare Early
Warning System will wait before sending you a second notice about an error, if
the condition still exists.

SERVER THRESHOLDS lets you choose which conditions to watch on your file
server.  For many conditions, you can also choose a numeric threshold (a value
that must be exceeded for a warning to be issued).


Specify Monitoring Options                                         page 3 of 4

VOLUME THRESHOLDS lets you choose the warning thresholds for two conditions on
your disk volumes: the amount of space used on the volume (as a percentage of
the total space), and the number of directory entries used (as a percentage of
the  total number).  These values can be set individually for each volume.

SERVER TEMPLATE lets you choose a template to use with this server or
template.  If you do not specify a template, and do not choose a value for any
choice or threshold, NetWare Early Warning System will use a default value.
If you specify a template, NetWare Early Warning System will use the value
from the template, if it specifies one; if not, the default value will be
used.  See the manual for more information on server templates.





Specify Monitoring Options                                         page 4 of 4

NOTIFICATION OPTIONS lets you choose the users to notify, and how to notify
them.

RESPONSE OPTIONS lets you choose actions that will happen when an error
occurs.











Enter Login Name, Enter Password

NetWare Early Warning System needs a user name and password for each server
that it will monitor.  NetWare Early Warning System attaches to the server
(using the user name and password that you select), checks the server, then
detaches.  This allows one workstation to monitor more than 8 servers.

The Enter Login Name box lets you type in the user name to use on this server,
or on all servers that specify this server template.  Type a name, and press
ENTER.  The Enter Password box pops up next; type a password (it will not be
displayed on the screen), and press ENTER.

If you decide not to change the login name, you can press ESCAPE while the
Enter Login Name or Enter Password box is displayed.  The user name and
password both remain unchanged.



Enter Monitoring Interval

The monitoring interval tells NetWare Early Warning System how often to check
this server, or all servers using this server template.  A short interval is
useful for servers that have been crashing; you are more likely to get an
indication of the problem before the server goes down.  A long interval
decreases the load on your server, allows NetWare Early Warning System to
monitor more servers, and makes time available to run external programs.

You specify the interval in hours, minutes, and seconds.  The screen shows the
three numbers.  Use the UP ARROW and DOWN ARROW keys to move the cursor to the
field you want to change, then type a new value.  Once you have set the
interval, press ENTER.

If you decide you do not want to change the interval, press ESCAPE at any
time.  The box disappears, and changes to the interval are not saved.


Enter Retransmit Interval

The retransmit interval tells NetWare Early Warning System how often to send
repeat messages about conditions that continue to exist.  See the manual for
more details.

You specify the interval in hours, minutes, and seconds.  The screen shows the
three numbers.  Use the UP ARROW and DOWN ARROW keys to move the cursor to the
field you want to change, then type a new value.  Once you have set the
interval, press ENTER.

If you decide you do not want to change the interval, press ESCAPE at any
time.  The box disappears, and changes to the interval are not saved.





Server thresholds                                                  page 1 of 2

This screen lets you choose the variables that NetWare Early Warning System
will monitor.  For many variables, you can also choose a numeric threshold
value.

The screen shows a list of all the available conditions.  There are two
versions of the list; one for NetWare 286 servers, the other for NetWare 386
servers.  If there are more conditions than the screen can show, you can use
PAGE UP and PAGE DOWN to see more.

One condition in the list is highlighted.  You choose a condition to modify by
moving the highlight to the condition you want to change, using the UP ARROW,
DOWN ARROW, PAGE UP, and PAGE DOWN keys.

Each condition has a check box next to it.  The box shows whether this
condition will be monitored.  An X means the condition is monitored; a blank
box means that it is not.
Server thresholds                                                  page 2 of 2

To disable monitoring of a condition that is currently being watched, or to
enable monitoring of a condition that is not being watched, press the SPACE
BAR.  The check box shows the change.

Many conditions have a numeric threshold value that can be changed.  (If there
is a settable threshold, the number is highlighted, or shown in a different
color.  (The highlighting of the threshold may not be visible if the condition
line is highlighted.)  To change the threshold value, press ENTER.

A box pops up, asking for the new value.  Type a number and press ENTER.  To
leave the threshold unchanged, press ESCAPE.





Volume thresholds

NetWare Early Warning System can monitor your disk volumes, alerting you when
they are low on space.  NetWare 286 volumes can also be watched for a shortage
of directory entries.  (NetWare 386 volumes do not have a fixed maximum
directory size.)

If you are configuring a server, this screen shows a list of the volumes that
currently exist on your server.  If you are configuring a server template, it
shows a numbered list (1 through 32), rather than actual volume names.  See
the manual for information about matching these numbers to volumes.  Note that
volume 1 is always SYS:.

To change a volume threshold, move the highlight to the line you want to
change, and press ENTER.  A data entry box pops up.  Type the new values, and
press ENTER.


Select Server Template

This screen lets you choose a server template to be used by the configuration
of this server or server template.  Server templates are created by choosing
SERVER TEMPLATE from the SELECT OPTIONS TO SET OR VIEW menu.  See the manual
for more information about server templates.

To choose a template, use the UP ARROW and DOWN ARROW keys to move the
highlighted line to the template you want.  Then press ENTER.

To remove a template from the definition of a server or template, choose
another template to replace the original template.  You can choose (none) if
you don't want to use any template at all.





Select Notification Options                                        Page 1 of 2

This menu lets you choose the users you will notify when NetWare Early Warning
System sends warnings, and how you will notify them.

NETWARE MESSAGE sends NetWare 25th-line messages to one or more users.

MHS MESSAGE uses MHS to send electronic mail to one or more users.  You must
have MHS and an electronic mail system compatible with MHS installed on your
network.

VOICE MESSAGE calls one or more users on the telephone, and speaks the warning
to them.  It requires the NetWare Early Warning System Outbound Voice Message
Option.

PAGER calls one or more pager systems, alerting the pager users.  It requires
that you install a Hayes-compatible modem on the monitor workstation.

Select Notification Options                                        Page 2 of 2

ALPHA PAGER calls one or more pager systems that use alphanumeric displays on
the pager, and delivers the warning to the pagers.  It requires the NetWare
Early Warning System Alpha Pager Option.

FAX calls one or more fax telephone numbers, and sends a fax message
describing the problem.  It requires the NetWare Early Warning System Fax
Option.









NetWare message                                                    page 1 of 2

The NETWARE MESSAGE notification option lets you specify one or more users who
will receive NetWare notifications (25th-line messages) from NetWare Early
Warning System when problems happen.  For each user, you specify a Novell
login name, and the server on which to notify the user.

NetWare messages are only delivered if the user is logged into the specified
server.  They are not received if the user has used CASTOFF to block them, or
if he is running graphics software.  If possible, you should use other methods
of notification in addition to NetWare Messages.

Finally, if multiple NetWare messages are sent to a user, but the user has not
yet read the previous message or messages, some messages may be lost.  The use
who receives a NetWare message should have a look at the NetWare Early Warning
System log file after receiving a message, to make sure that he has not missed
other notifications.

NetWare message                                                    page 2 of 2

To add a user to the list, press INSERT.  A box pops up, letting you enter the
user name.  Type a name, and ENTER.  Another box asks for the file server
name.  Type the name, then ENTER.

You can only specify one user name and one server name on each line.  To
notify more than one user, and/or to notify the same user on more than one
server, simply insert multiple lines.

To remove a user from the list, move the highlight to the name you want to
remove, and press DELETE.  A confirmation box appears; choose YES, and press
ENTER.





MHS message                                                        page 1 of 3

The MHS MESSAGE notification option lets you send electronic mail when NetWare
Early Warning System detects a problem on your network.  You can send mail to
any MHS-compatible mail software.

To use the MHS MESSAGE option, you must install (or have already installed)
MHS on one of your file servers.  See the NetWare Early Warning System for
more details.

This screen shows a list of the users that you have chosen to send mail to.
For each user, you specify five lines:

FROM USER: the user name that NetWare Early Warning System will say the
message is from.  This user name must be defined on your MHS host.



MHS message                                                        page 2 of 3

TO USER: the user name that will receive the mail.  If the user is on the MHS
host that NetWare Early Warning System uses, the name must be defined on the
host.

APPLICATION: A program name that the mail is intended for.  The default is
"EMAIL"; this is a generic application name that can be received by all
MHS-compatible programs.  Most users will not need to change this.

HOST/WORKGROUP: The name of the MHS host that the user who will receive the
mail is located on.  This host name must be known to the host that NetWare
Early Warning System uses, or be reachable through a hub.  If this field is
left blank, the mail will be sent to the host that NetWare Early Warning
System uses to send mail.



MHS message                                                        page 3 of 3

ROUTE: This field lets you specify additional routing information.  The
additional information is not used by MHS.  It is passed along to gateways
between MHS and other mail services, such as MCI Mail or the Internet, making
it possible to deliver mail through those services.

To add a name to the list, press INSERT.  A box pops up, letting you enter the
five fields.  Use UP ARROW and DOWN ARROW to move between the fields.  Press
ENTER when you are done.

To remove a name, use the UP ARROW and DOWN ARROW keys to highlight the line
you want, and press DELETE.

Each line can specify one user name and one MHS host.  To send mail to the
same user on more than one MHS host, or to send mail to more than one user on
the same host, insert additional lines.

Pager                                                              page 1 of 3

The PAGER notification option lets you call pager numbers when NetWare Early
Warning System detects a problem.  It requires that you install a
Hayes-compatible modem in the monitor workstation.  You can use either an
internal or external modem.

There are three fields that you specify for each user:

CONTACT NAME is the name of the user that will be paged.  This is just for
your information; the name is not sent over the pager in any way.







Pager                                                              page 2 of 3

DIAL STRING is the number that will be dialed by the modem.  The dial string
usually consists of two parts:  the phone number of the paging system and the
code number of the pager to beep.  These are separated by a number of commas,
each of which represents a 2-second delay.  A delay is necessary to allow
enough time for the paging system to answer the call before the pager code is
transmitted.  You can also insert delays to provide a pause after an access
code (for instance, if you must dial '9' to get an outside line).  You will
need to experiment with your paging system to determine the proper delay.
The <F8> key can be used to test the dial string.  Here is an example of a
dial string:

                      9,1(800)555-6789,,,,,,,,12345

This dial string will cause the modem to dial '9', wait two seconds for an
outside line, dial the paging system, wait 16 seconds for an answer, then
dial the pager code.
Pager                                                              page 3 of 3

COM PORT is the serial port that your modem is connected to.  You can use any
port that your BIOS supports (COM1: or COM2: on most PC, PC/XT, and PC/AT
compatible systems; COM1: through COM4: on PS/2 systems and some recent
compatibles).


To add a name to the list, press INSERT.  A box pops up, letting you enter the
values.  Use the UP ARROW and DOWN ARROW keys to move between the fields.  To
change a field, simply type a new value.  Press ENTER when you are done.

To remove a name, press DELETE.  A confirmation box asks whether you really
want to delete the user; choose YES and press ENTER.




Other notifications

The OTHER NOTIFICATIONS screen lets you specify other programs that will be
called when NetWare Early Warning System detects a problem.  This allows you
to notify users in ways other than the ones we supply, and to decide whether
or not to notify a user based on the type of problem.  See BATCH FILES in the
IN DETAIL section of the manual for hints on using external programs with
NetWare Early Warning System.

To add a program to the list, press INSERT.  A box pops up, asking for the
program line.  Type a DOS command line, then press ENTER.

To remove a program from the list, move the highlight to the line you want to
remove, and press DELETE.  A confirmation box asks if you really want to
delete the program; choose YES and press ENTER.



Backup files                                                       page 1 of 3

The BACKUP FILES response option tells NetWare Early Warning System to
automatically back up one or more files when problems happen.  Files are only
backed up if the warning indicates a lack of space or directory entries on the
disk volume where the files are located.

Note that the workstation that is running NetWare Early Warning System needs
Read privileges to the files in order to be able to back them up.  It also
need Write and Create privileges to the directory where the backup copies will
be stored.  File backup will also fail if the files are currently open;
however, NetWare Early Warning System will back up as many files as it can,
even if it is unable to back up some of them.

There are four fields that you specify:

BACKUP FROM VOLUME names the disk volume where the files are located.  (The
server is always the one that is currently being monitored.)
Backup files                                                       page 2 of 3

FILE TO BACKUP is the name of the file to back up.  You can use * and ? in the
file name to specify a group of files.

BACKUP TO DRIVE OR VOLUME specifies where the files will be copied to.  You
can specify a NetWare volume name (which must be on the same file server as
the source) or a DOS drive letter (which may be a workstation drive, or which
may be mapped to a NetWare volume on any server, but must be mapped before
starting NetWare Early Warning System).

BACKUP TO DIRECTORY gives the directory name that the files will be copied to.

To add a file to the list, press INSERT.  A box pops up, letting you enter the
fields.  Use UP ARROW and DOWN ARROW to move between the fields.  Press ENTER
when you are done.


Backup files                                                       page 3 of 3

To remove a file from the list, use the UP ARROW and DOWN ARROW keys to
highlight the line you want, and press DELETE.














Delete files                                                       page 1 of 2

The DELETE FILES response option tells NetWare Early Warning System to
automatically delete one or more files when problems happen.  Files are only
deleted if the warning indicates a lack of space or directory entries on the
disk volume where the files are located.

Note that the workstation that is running NetWare Early Warning System needs
Delete privileges to the files to be deleted.  File deletion will also fail if
the files are currently open; however, NetWare Early Warning System will
delete as many files as it can, even if it is unable to delete some of them.

There are two fields that you specify:

DELETE FROM VOLUME names the disk volume where the files are located.  (The
server is always the one that is currently being monitored.)


Delete files                                                       page 2 of 2

FILE DELETE is the name of the file to delete.  You can use * and ? in the
file name to specify a group of files.

To add a file to the list, press INSERT.  A box pops up, letting you enter the
fields.  Use UP ARROW and DOWN ARROW to move between the fields.  Press ENTER
when you are done.

To remove a file from the list, use the UP ARROW and DOWN ARROW keys to
highlight the line you want, and press DELETE.







backup And delete                                                  page 1 of 3

The BACKUP AND DELETE response option tells NetWare Early Warning System to
automatically back up one or more files when problems happen, and then delete
the original files.  Files are only backed up and deleted if the warning
indicates a lack of space or directory entries on the disk volume where the
files are located.

Note that the workstation that is running NetWare Early Warning System needs
Read privileges to the files in order to be able to back them up, and Delete
to be able to delete them.  It also need Write and Create privileges to the
directory where the backup copies will be stored.  File backup and deletion
will also fail if the files are currently open; however, NetWare Early Warning
System will back up and delete as many files as it can, even if it is unable
to back up and delete some of them.

There are four fields that you specify:

backup And delete                                                  page 2 of 3

BACKUP/DELETE FROM VOLUME is the disk volume that the original files are
stored on.  The server name is always the server that is currently being
monitored.

FILE TO BACKUP AND DELETE is the name of the file to back up and delete.  You
can use * and ? in the file name to specify a group of files.

BACKUP TO DRIVE OR VOLUME specifies where the files will be copied to.  You
can specify a NetWare volume name (which must be on the same file server as
the source) or a DOS drive letter (which may be a workstation drive, or which
may be mapped to a NetWare volume on any server, but must be mapped before
starting NetWare Early Warning System).

BACKUP TO DIRECTORY gives the directory name that the files will be copied to.


backup And delete                                                  page 3 of 3

To add a file to the list, press INSERT.  A box pops up, letting you enter the
fields.  Use UP ARROW and DOWN ARROW to move between the fields.  Press ENTER
when you are done.

To remove a file from the list, use the UP ARROW and DOWN ARROW keys to
highlight the line you want, and press DELETE.










Other responses

The OTHER RESPONSES screen lets you specify other programs that will be called
when NetWare Early Warning System detects a problem.  This allows you to
respond to problems in ways other than the ones we supply, and to decide
whether or not to respond based on the type of problem.  See BATCH FILES in
the IN DETAIL section of the manual for hints on using external programs with
NetWare Early Warning System.

To add a program to the list, press INSERT.  A box pops up, asking for the
program line.  Type a DOS command line, then press ENTER.

To remove a program from the list, move the highlight to the line you want to
remove, and press DELETE.  A confirmation box asks if you really want to
delete the program; choose YES and press ENTER.



Logfiles

The LOGFILES screen lets you name one or more files that will store all
warnings generated by NetWare Early Warning System.  Each log file gets ALL
the warnings; setting up more than one log file gives you duplicate copies of
the messages.

To add a file to the list, press INSERT.  A window pops up, asking whether you
want the log file in ASCII or DBASE format.  Choose a format, and press ENTER.

Another window asks for a file name.  Type a name, and press ENTER.  You can
specify a drive letter and directory as part of the file name.  You can also
name a NetWare file server and volume (using the SERVER/VOLUME:syntax) if you
wish.

To remove a file from the list, highlight its line and press DELETE.  A
confirmation box asks if you want to remove the file; choose YES, and press
ENTER.
Server Templates (specifying)

The SERVER TEMPLATES list lets you choose a server template to create, delete,
or configure.  See the manual for more information on server templates.

To choose a template, move the highlighted line to the template you want,
using the UP ARROW and DOWN ARROW keys.

To configure an existing template, press ENTER.  The SPECIFY MONITORING
OPTIONS window appears.

To delete a template, press DELETE.  A confirmation box asks if you really
want to delete the template; choose Yes, and press ENTER.

To create a new template, press INSERT.  A window asks for the template name;
type a name and press ENTER.  The SPECIFY MONITORING OPTIONS window then
appears.

External programs                                                  page 1 of 2

The EXTERNAL PROGRAMS screen lets you specify one or more DOS programs or
batch files that will be run by NetWare Early Warning System at a specified
interval.  These programs are run each time the interval runs out, whether or
not any warnings have been sent.

For each program item, you specify a DOS command line, and a time interval.
For example, if the interval is 1 hour, the program will be run every hour.
The exact time when your program will run cannot be guaranteed; the
workstation might be busy monitoring servers, sending notifications,
performing responses, or running other external programs.

To add a program to the list, press INSERT.  A box pops up, asking for the
program line.  Type a DOS command line, then press ENTER.  Another box pops
up, asking for the time interval.  Use the UP ARROW and DOWN ARROW keys to
move between the fields.  Type in values for each field, and press ENTER.

External programs                                                  page 2 of 2

To remove a program from the list, move the highlight to the line you want to
remove, and press DELETE.  A confirmation box asks if you really want to
delete the program; choose YES and press ENTER.













The monitor screen

When NetWare Early Warning System is monitoring your file servers, the MONITOR
screen is displayed.  This screen has two windows.

The top window shows the current status of NetWare Early Warning System.  It
shows the time and date when you started monitoring, the number of servers
that you are watching, the total number of warnings that has been sent, and
what NetWare Early Warning System is currently doing.  (This can be "Waiting",
"Monitoring server XXX", "Sending NetWare message to XXX", etc.)

The lower window shows the most recent notifications sent by NetWare Early
Warning System.  If there are more warnings than the window can show, you can
use UP ARROW, DOWN ARROW, PAGE UP, and PAGE DOWN to see additional warnings.

To stop monitoring, press ESCAPE.  A confirmation box pops up, asking if you
really want to stop.  Choose YES and press ENTER.

Average dirty blocks > nn                                          page 1 of 2

NetWare version:  NetWare 386 3.x (NLM required)
Default threshold:20

What it means:    Dirty cache blocks are areas of memory that contain data
which has been changed, but which has not yet been written to a disk drive.
The NLM checks the number of dirty blocks each second, and returns an average
from the 60 most recent tests (an average over a one-minute interval).

Why you watch it: The number of dirty cache blocks is a measure of the level
of disk activity on your file server.  A high average number may mean that the
disk drives on your server are a performance bottleneck.  What is a high
number depends on the performance of your disk drives; >20 is a reasonable
threshold for a typical server.  Data in dirty cache blocks can be lost if the
server computer fails, or if power is lost (and the server is not protected by
an uninterruptible power supply).

Average dirty blocks > nn                                          page 2 of 2

Suggested actions:If your server is performing poorly, this warning suggests
that disk performance, rather than CPU or LAN performance, is the bottleneck.
Ways of increasing disk performance:  Install more RAM in the file server, to
make more space available for file caching.  Replace the disk drives and/or
controllers on your file server with higher-performance models.  Install
additional disk controllers, and divide your disk drives among them.  Remove
drive mirroring.  Convert mirrored (one controller for the pair of drives) to
duplexed (separate controllers) drives.  Remove users and/or applications from
this file server.  Use the REMOVE DOS command to remove DOS from this file
server.






Average disk I/Os pending > nn                                     page 1 of 2

NetWare version:  NetWare 386 3.x (NLM required)
Default threshold:20

What it means:    The number of disk operations currently waiting to be done.
The NLM checks the number of pending I/O operations each second, and returns
an average from the 60 most recent tests (an average over a one-minute
interval).

Why you watch it: The number of disk I/O operations pending is a measure of
the level of disk activity on your file server.  A high average number  may
mean that the disk drives on your server are a performance bottleneck.  What
is a high number depends on the performance of your disks; >20 is a reasonable
threshold for a typical server.



Average disk I/Os pending > nn                                     page 2 of 2

Suggested actions:If your server is performing poorly, this warning suggests
that disk performance, rather than CPU or LAN performance, is the bottleneck.
Ways of increasing disk performance:  Install more RAM in the file server, to
make more space available for file caching.  Replace the disk drives and/or
controllers on your file server with higher-performance models.  Install
additional disk controllers, and divide your disk drives among them.  Remove
drive mirroring.  Convert mirrored (one controller for the pair of drives) to
duplexed (separate controllers) drives.  Remove users and/or applications from
this file server.  Use the REMOVE DOS command to remove DOS from this file
server.






Average server utilization > nn%                                   page 1 of 2

NetWare version:  NetWare 386 3.x (NLM required)
Default threshold:70%

What it means:    Server utilization is the percentage of time that the
server CPU is doing useful work, rather than waiting for something to do.  The
NLM checks the server utilization each second, and returns an average from the
60 most recent tests (an average over a one-minute interval).

Why you watch it: Server utilization is a measure of the level of CPU
activity on your file server.  A high average number (>70%) may mean that the
central processor on your server is a performance bottleneck.





Average server utilization > nn%                                   page 2 of 2

Suggested actions:If your server is performing poorly, this warning suggests
that CPU performance, rather than disk or LAN performance, is the bottleneck.
Ways of increasing CPU performance:  Replace or upgrade the server with a
faster CPU (higher MHz rating, or 486 rather than 386).  Replace standard disk
and LAN controllers with bus-master models.  Remove users and/or applications
from this file server.










Cache hit rate < nn%                                               page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    The disk cache buffers were able to supply less than the
specified percentage of the total number of requests for information from the
file server.  The hit rate on your server depends on how much memory is
available for file cache buffers, whether all the volume directories are
cached, and the pattern of usage of your server.  The default value for this
threshold is 90%; the hit rate on any NetWare file server that is configured
properly will usually be higher than this, unless the server has been up for
less than one hour.

Why you watch it: A low cache hit rate means that the disk is being accessed
more often than necessary; this slows down the file server.  Retrieving
information from the cache is much faster than getting it from disk.

Cache hit rate < nn%                                               page 2 of 2

Suggested actions:Install more RAM in the file server.  If you have large (>
4 MB) database files that are accessed randomly but changed rarely, give them
the Indexed attribute, and reconfigure NetWare, if necessary, for a larger
number of indexed files.












Cache read error detected

NetWare version:  NetWare 286 2.1x

What it means:    The disk cache software got an error when reading data from
the disk.  This does not necessarily mean that data has been lost; the data
may have been retrieved successfully after retries, or from a mirror disk.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.

Suggested actions:Make sure that you have adequate backup and disaster
recovery procedures in place.  This error may indicate an imminent drive
failure; repeated errors (more than 2 per hour or 5 per day), or an increasing
rate of errors over time, are strong indications of a serious hardware
problem.  Actions to take if hardware is defective: Repair or replace the disk
drive and/or controller.
Cache thrashing detected

NetWare version:  NetWare 286 2.1x

What it means:    The disk cache software needed a cache buffer, but all the
buffers were in use.  This means that another process on the server is
actually using the buffer right now, not merely that the buffer contains data.

Why you watch it: Thrashing indicates a serious shortage of memory in the
file server.  Server performance will be poor.

Suggested actions:Install more RAM in your file server.






Cache write error detected

NetWare version:  NetWare 286 2.1x

What it means:    The disk cache software got an error when writing data to
the disk.  This does not normally mean that data has been lost; Hot Fix will
store the data in another location.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.

Suggested actions:Make sure that you have adequate backup and disaster
recovery procedures in place.  This error may indicate an imminent drive
failure; repeated errors (more than 2 per hour or 5 per day), or an increasing
rate of errors over time, are strong indications of a serious hardware
problem.  Actions to take if hardware is defective: Repair or replace the disk
drive and/or controller.
Current bindery objects > nn% of maximum                           page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    NetWare 286 allows you to set a maximum size for the
bindery; this is set during the NetWare Installation phase of NETGEN.  (Note
that there is also an implementation limit of about 64,000 bindery objects,
which cannot be watched by NetWare Early Warning System.)  The number of
objects in the bindery is near the maximum right now.

Why you watch it: The bindery is a system database that is used to keep track
of user names and account information, group names, print servers, security
equivalences, and other system data.  If this maximum is reached, you will not
be able to create new users, groups, or servers, and queue services (such as
print spooling) may fail.


Current bindery objects > nn% of maximum                           page 2 of 2

Suggested actions:Delete objects (old users, groups, print servers, queues,
etc.) that are no longer in use.  Reconfigure your server to allow more
bindery objects.  Running BINDFIX may also recover space in the bindery.













Current cache memory < nn% of total                                page 1 of 2

NetWare version:  NetWare 386 3.x (NLM required)
Default threshold:70%

What it means:    When you boot a NetWare 386 file server, all RAM in the
server (except the space occupied by the NetWare operating system) is
available as cache buffers.  As other processes on the file server need
memory, space is taken away from cache and given to the other processes.
(These include loading NLMs, routing, tracking open files and transactions,
and directory caching.) Currently, the amount of memory remaining for disk
caching is less than the specified percentage of total memory.

Why you watch it: If the amount of space available for disk caching is
limited, NetWare will need to access the disk more often; this will slow down
access to the file server.  There are also reports that NetWare 386 may crash
if current cache memory drops below 25% of total memory.

Current cache memory < nn% of total                                page 2 of 2

Suggested actions:Install additional RAM in the file server.  Unload NLMs
that are not needed.  Remove users and/or applications from this server.
Reduce the amount of disk space on the server.  Use the REMOVE DOS command to
remove DOS from this file server.












Current connections > nn% of maximum

NetWare version:  All supported versions
Default threshold:90%

What it means:    A NetWare server can handle a fixed maximum number of
connections.  (The number depends on the version of NetWare.)  Your server is
near its connection limit right now.

Why you watch it: If the limit is reached, additional users will not be able
to log in.  In addition to user logins, connections are used by VAPs (NetWare
286), NLMs (NetWare 386), and various types of servers such as print servers.

Suggested actions:If you have reached this maximum, you can remove users or
print servers, or upgrade to a version of NetWare that allows more users.



Current dynamic memory 1 > nn% of maximum                          page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    In NetWare 286, dynamic memory 1 is used for both temporary
(128-1024 bytes per running process) and permanent and semi-permanent (drive
mappings, physical drive information, process control blocks, semaphores,
drive remirroring, Macintosh file support, disk space tracking, queues, queue
servers, and queue entries, disk volume names, and VAPs) storage.  Dynamic
memory 1 is part of the DGROUP segment, which is also used for LAN and disk
driver static variables, printer data, disk volume tables, and File Service
Processes (FSPs).  The size of the Dynamic Memory 1 pool is not directly
configurable (it is dependent on the amount needed for other uses of DGROUP);
it will normally be 16K-20K.  The amount of memory used in the pool is near
the maximum right now.


Current dynamic memory 1 > nn% of maximum                          page 2 of 2

Why you watch it: Running out of space in this area can cause users to get
"Network Error" messages.  It can also cause the server to crash without
warning.  If your peak usage of this area is 90% or more of maximum, your
server is in serious danger of crashing unexpectedly.

Suggested actions:Reduce the number of drive mappings that users create.
Look especially carefully at the system login script; each MAP command removed
from it can reduce usage of Dynamic Memory 1 by over 1.5K if your server has
100 users.  Other alternatives; remove disk space limits from users, remove
users from the server, upgrade to NetWare 386.






Current dynamic memory 2 > nn% of maximum

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    Dynamic memory 2 is used to keep track of open files on a
NetWare 286 file server.  The amount of memory used in the pool is near the
maximum right now.

Why you watch it: Running out of room in dynamic memory 2 will prevent users
from opening additional files.  The size of the dynamic memory 2 pool is
configured by changing the number of open files permitted on your server.

Suggested actions:Reconfigure the server to allow more open files (this is
done in the NetWare Installation phase of NETGEN), or upgrade to NetWare 386.



Current dynamic memory 3 > nn% of maximum                          page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    Dynamic memory 3 keeps track of routing information.  The
size of this area is not configurable.  The amount of memory used in the pool
is near the maximum right now.

Why you watch it: If the dynamic memory 3 area fills up, your server may be
unable to route packets to some destinations.







Current dynamic memory 3 > nn% of maximum                          page 2 of 2

Suggested actions:We have never seen a NetWare file server that was in danger
of running out of space in this area.  The only fix is to break up your (very)
large internetwork into two or more smaller networks, or to upgrade your
NetWare version.  (NetWare 2.15 has a larger dynamic memory 3 pool than
earlier versions.  ELS NetWare has a more limited pool size.  NetWare 386 is
limited only by available RAM in the file server.)  Note that you might have
to upgrade all the servers on your internetwork.









Current files open > nn% of maximum

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    A NetWare 286 server can handle a specific maximum number
of files open at once; this is set during the NetWare Installation phase of
NETGEN.  The number of files currently open on your server is near the limit.

Why you watch it: If the maximum is reached, users will not be able to open
additional files; this will cause programs to fail, and users may not be able
to save their work.  Users will also be unable to submit print jobs.

Suggested actions:Reconfigure your file server to allow a larger number of
open files.  If you have already reached the maximum number that your version
of NetWare will allow (1000 for Advanced and SFT NetWare 286), remove some
load from this server, or upgrade to NetWare 386.

Current indexed files > nn% of maximum                             page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    NetWare 286 allows you to designate a file as indexed.
When an indexed file is opened, NetWare will build an index in memory of the
disk location of all the blocks of the file, so that random access to the file
can be done quickly.  During the NetWare Installation phase of NETGEN, you
select a maximum number of file indexes that can be built at once.  The number
of indexed files open on your server is near the limit right now.

Why you watch it: If the maximum number of indexed files is reached, and an
additional indexed file is opened, an index will not be built for the new
file.  Access to that file will be slower than if the file were indexed.



Current indexed files > nn% of maximum                             page 2 of 2

Suggested actions:Reconfigure your server for a larger number of indexed
files.  Remove the indexed attribute from files that are used only
occasionally, or that are not accessed randomly.  (File indexing has little
benefit for sequentially-accessed files.)  Note that each file index takes
about 10K of memory in the server; if you increase the number of indexed
files, you may also need to install more RAM.










Current routing buffers > nn% of maximum

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    A NetWare server has a maximum number of buffers that are
used to temporarily hold packets while they are waiting to be processed.  This
is set during the System Configuration phase of NETGEN.  Currently, most of
the routing buffers on your server are in use.

Why you watch it: If all the routing buffers are in use, it can cause
Incoming packet lost, no DGROUP buffer or Outgoing packet lost, no routing
buffer errors.  These errors force retransmission of requests and data,
slowing down your network.

Suggested actions:Increase the maximum number of buffers.  You may also need
to make other changes, as suggested in the explanation for Incoming packet
lost.
Current transactions > nn% of maximum                              page 1 of 2

NetWare version:  SFT NetWare 286 2.1x
Default threshold:90%

What it means:    The Transaction Tracking System can keep track of only a
limited number of transactions at once.  This is set during the NetWare
Installation phase of NETGEN.  The number of transactions currently being
tracked by TTS is near this limit.

Why you watch it: If the maximum is reached, users will be unable to start
additional transactions; software that uses transaction tracking may produce
errors, or may continue without being protected by TTS.  





Current transactions > nn% of maximum                              page 2 of 2

Suggested actions:Reconfigure your server for a larger number of transactions
(if possible), or upgrade to NetWare 386.  The maximum number of simultaneous
transactions that you can configure in NETGEN is 200.  Due to a bug in
NetWare, the maximum number of transactions that you configure in NETGEN is
not identical to the actual maximum; for example, if you choose a maximum of
100 in NETGEN, the actual maximum is 90.










Disk channel n failed

NetWare version:  NetWare 286 2.1x

What it means:    A disk channel (usually corresponding to a disk controller)
is not working.  None of the disks attached to that channel can be accessed.

Why you watch it: Unless you have duplexed drives backing up the disk drives
on the failed channel, the data on those drives is not accessible.  This is a
serious error that should be fixed immediately.  Depending on the cause of the
failure, data may have been lost, or it may be accessible when the controller
is replaced.

Suggested actions:Repair or replace the disk controller.  In a server using
SCSI drives and two or more SCSI host adapters, you may be able to get the
drives back online (at some cost in performance) by chaining the drives to
another host adapter.

Drive n hot fix disabled                                           page 1 of 2

NetWare version:  all supported versions

What it means:    One of your drives is no longer protected by Hot Fix.  Hot
Fix can be disabled if NetWare uses all the blocks in the Hot Fix table, or if
NetWare runs into a disk error while accessing the Hot Fix table itself.  We
have also heard reports of Hot Fix being disabled due to a software problem in
some versions of NetWare 286.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.  If additional write errors happen on this
drive, data will be lost; this is a serious error that should be fixed
immediately.



Drive n hot fix disabled                                           page 2 of 2

Suggested actions:If all redirection space is used: Re-prepare the drive with
a larger amount of Hot Fix space; or repair or replace the disk drive and/or
controller.  If Hot Fix is disabled without evident cause (redirection blocks
are still available), down the server and bring it back up; consider upgrading
to a newer NetWare version.











Drive n hot fix used > nn% of total                                page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    A drive has used a large percentage of the space allowed
for Hot Fix information.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.  If the remaining space in the Hot Fix table
fills up, the drive will no longer be protected by Hot Fix.






Drive n hot fix used > nn% of total                                page 2 of 2

Suggested actions:Make sure that you have adequate backup and disaster
recovery procedures in place.  This error may indicate an imminent drive
failure; repeated errors (more than 2 per hour or 5 per day), or an increasing
rate of errors over time, are strong indications of a serious hardware
problem.  Actions to take if hardware is defective: Repair or replace the disk
drive and/or controller.










Drive n I/O errors detected                                        page 1 of 2

NetWare version:  NetWare 286 2.1x

What it means:    One or more errors happened while performing input or
output on this disk drive.  This may be accompanied by Cache read error, Cache
write error, FAT write error, Fatal FAT write error, and/or FAT scan error
reports.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.






Drive n I/O errors detected                                        page 2 of 2

Suggested actions:Make sure that you have adequate backup and disaster
recovery procedures in place.  This error may indicate an imminent drive
failure; repeated errors (more than 2 per hour or 5 per day), or an increasing
rate of errors over time, are strong indications of a serious hardware
problem.  Actions to take if hardware is defective: Repair or replace the disk
drive and/or controller.










Drive n new hot fix block used

NetWare version:  NetWare 286 2.1x

What it means:    A disk error occured, requiring NetWare to allocate a block
from the Hot Fix area.  This does not mean that any data has been lost; in
fact, it means that NetWare's Hot Fix has saved you from losing data.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.

Suggested actions:Make sure that you have adequate backup and disaster
recovery procedures in place.  This error may indicate an imminent drive
failure; repeated errors (more than 2 per hour or 5 per day), or an increasing
rate of errors over time, are strong indications of a serious hardware
problem.  Actions to take if hardware is defective: Repair or replace the disk
drive and/or controller.
EWS access denied - bad userName/password

NetWare version:  All supported versions

What it means:    NetWare Early Warning System was not able to log in to one
of the file servers on its monitor list.  Possible reasons: the user name is
not defined on the server, or is spelled incorrectly in the configuration
file; the password is not the correct password for the user, or is spelled
incorrectly in the configuration; the user's account has expired, been
disabled, or reached its spending limit; station or time restrictions do not
allow the user to log in.

Why you watch it: This error prevents NetWare Early Warning System from
monitoring a file server.

Suggested actions:If the user name or password is misspelled, correct the
NetWare Early Warning System configuration file.  For the other problems, use
SYSCON to correct the account status.
EWS does not have console privileges                               page 1 of 2

NetWare version:  All supported versions

What it means:    NetWare Early Warning System is logged into this server
under a user name that does not File Server Console Operator or SUPERVISOR
privileges.

Why you watch it: This error prevents NetWare Early Warning System from
monitoring a file server.








EWS does not have console privileges                               page 2 of 2

Suggested actions:Change the NetWare Early Warning System configuration file
to use another name and password, or use SYSCON to grant appropriate
privileges to the user name used by NetWare Early Warning System.  If the
workstation was logged in to this file server before starting NetWare Early
Warning System, the user name of that login will be used, rather than the one
in the configuration file; make sure that you are not logged in to any file
servers before starting NetWare Early Warning System, unless the user names
you are using have the required rights.








EWS not installed on server

NetWare version:  All supported versions

What it means:    NetWare Early Warning System requires that you install its
license on a file server before you can monitor that server.  You have
attempted to monitor a server that you have not licensed.

Why you watch it: This error prevents NetWare Early Warning System from
monitoring a file server.

Suggested actions:Run the LICENSE program to license this server.  If you
have already licensed the maximum number of servers that your software
permits, remove the NetWare Early Warning System license from one or more
servers, or purchase additional NetWare Early Warning System software
licenses.


FAT scan error detected

NetWare version:  NetWare 286 2.1x

What it means:    An error occured while NetWare was searching the File
Allocation Table.  This means that the state of the FAT in memory is
inconsistent; serious damage to files may have already occured.  This will
happen only if your server's CPU, memory, or disk drive is defective, or if
there is a bug in NetWare.

Why you watch it: This is a serious error that can cause major data loss.

Suggested actions:DOWN the server immediately!  Repair the problem that
caused the FAT scan error.  Most likely, your CPU or its RAM memory need
repair or replacement.  Then run VREPAIR to correct the problem with the FAT.



FAT write error detected                                           page 1 of 2

NetWare version:  NetWare 286 2.1x

What it means:    A disk error occured while NetWare was writing the File
Allocation Table.  NetWare will allocate a Hot Fix block and write the FAT
data to the alternate block when this happens, so data is not normally lost.

Why you watch it: All disk errors are a sign that a disk drive may be about
to fail.  Some kinds of disk errors can cause data loss, even if the disk
drive does not fail completely.







FAT write error detected                                           page 2 of 2

Suggested actions:If possible, have all users log out immediately, and back
up the server.  Then DOWN the server, and bring it back up.  If error messages
appear while disk volumes are mounted, run VREPAIR.  Make sure that you have
adequate backup and disaster recovery procedures in place.  This error may
indicate an imminent drive failure; repeated errors (more than 2 per hour or 5
per day), or an increasing rate of errors over time, are strong indications of
a serious hardware problem.  Actions to take if hardware is defective: Repair
or replace the disk drive and/or controller.








Fatal FAT write error detected

NetWare version:  NetWare 286 2.1x

What it means:    A disk error occured while NetWare was writing the File
Allocation Table, and NetWare was unable to recover from the error.  Data in
one or more files may be lost.

Why you watch it: This is a serious error that can cause major data loss.
Some data has probably already been lost.  This error is highly unlike to
happen unless a disk drive has completely failed.

Suggested actions:Have all users log out immediately!  Back up your server,
if you can.  DOWN the server, and bring it back up.  If errors occur during
volume mounting, run VREPAIR.  Repair or replace the disk drive and/or
controller as soon as possible!  Restore data from backups.


Incoming packet lost, no DGROUP buffer

NetWare version:  NetWare 286 2.1x

What it means:    A packet came in to the file server, but the server was
unable to receive it due to a lack of buffer space.  Normally, this will not
cause data loss; the workstation will send the packet again.

Why you watch it: The need for retransmission of data reduces the performance
of your file server and network.

Suggested actions:Reconfiguring the server with a larger number of
communications buffers may help if this happens only occasionally.  If this
happens often, increase the performance of your server (faster CPU, network
card, and/or disks, additional RAM), remove some load from the server,
reconfigure the server so it has a larger number of file service processes,
and/or upgrade to NetWare 386.

Logical drive n mirror failed

NetWare version:  NetWare 286 2.1x

What it means:    One of your disk drives is no longer protected by disk
mirroring or duplexing.  This means that one of the drives in the pair failed,
or (in the case of duplexed drives) that a controller failed.  This does not
mean that data has been lost; it means that disk mirroring has saved you from
data loss.

Why you watch it: The data on this drive is no longer protected by disk
mirroring.  If it fails, data will be lost.

Suggested actions:Repair or replace the disk drive or controller.




Login is disabled

NetWare version:  All supported versions

What it means:    Users are not currently permitted to log into this file
server.  Login can be disabled with the DISABLE LOGIN console command, or with
the FCONSOLE utility.  Note that, on NetWare 286 servers, and on NetWare 386
servers without the NLM, NetWare Early Warning System can only detect this
condition on servers that it is permanently logged into.  Otherwise, NetWare
Early Warning System will be unable to check the server, and a EWS access
denied notification will be sent.

Why you watch it: Disabling login disrupts service to your users.

Suggested actions:Unless login has been disabled intentionally (perhaps to
prepare for a planned shutdown), enable login with the ENABLE LOGIN console
command or FCONSOLE.

Maximum connections in use - EWS can't login

NetWare version:  All supported versions

What it means:    NetWare Early Warning System was not able to log into one
of the file servers on its monitor list, because the server's connection table
was already full.

Why you watch it: This error prevents NetWare Early Warning System from
monitoring a file server.  A full connection table also prevents other users
from logging in to the file server.

Suggested actions:Remove users, print servers, etc. from the server.  Make
sure users log out when they are no longer using a server.  Upgrade to a
version of NetWare that can handle more users.



Outgoing packet lost, no routing buffer

NetWare version:  NetWare 286 2.1x

What it means:    A file service process wanted to send a packet, but was
unable to due to a lack of buffer space.  Normally, this will not cause data
loss; the workstation will repeat its request, and thus the server will send
the packet again.

Why you watch it: The need for retransmission of data reduces the performance
of your file server and network.

Suggested actions:Reconfiguring the server with a larger number of
communications buffers may help if this happens only occasionally.  If this
error happens often, you need to increase the performance of your server
(faster CPU, network card, and/or disks), remove some load from the server, or
reconfigure the server so it has a larger number of file service processes.

Packet discarded, crossed 16+ bridges                              page 1 of 2

NetWare version:  NetWare 286 2.1x

What it means:    One or more packets was sent through more than 16 NetWare
bridges.  This usually means that it was, for some reason, sent through a
circular route.

Why you watch it: Incorrect packet routing will cause retries by
workstations, decreasing the speed of operation of your network.  If the
packets do not get through, even after retrying, workstations will get
"network error" messages and lose data.






Packet discarded, crossed 16+ bridges                              page 2 of 2

Suggested actions:Occasional routing errors usually mean that a bridge (or
file server performing internal bridging) has gone down, or that a network
used in the packet route has failed.  Repair the failure to prevent additional
packets from being discarded.  Steady occurrence of these errors means that
your internetwork is set up incorrectly; check the configuration of your file
servers and bridges, making sure that the network numbers are specified
correctly.









Packet discarded, unknown network                                  page 1 of 2

NetWare version:  NetWare 286 2.1x

What it means:    The server received a packet that was intended for a
network that the server did not know about.

Why you watch it: Incorrect packet routing will cause retries by
workstations, decreasing the speed of operation of your network.  If the
packets do not get through, even after retrying, workstations will get
"network error" messages and lose data.







Packet discarded, unknown network                                  page 2 of 2

Suggested actions:Occasional routing errors usually mean that a bridge (or
file server performing internal bridging) has gone down, or that a network
used in the packet route has failed.  Repair the failure to prevent additional
packets from being discarded.  Steady occurrence of these errors means that
your internetwork is set up incorrectly; check the configuration of your file
servers and bridges, making sure that the network numbers are specified
correctly.









Peak bindery objects > nn% of maximum                              page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    NetWare 286 allows you to set a maximum size for the
bindery; this is set during the NetWare Installation phase of NETGEN.  (The
default is no limit; however, note that there is also an implementation limit
of about 64,000 bindery objects, which NetWare Early Warning System cannot
check.)  The number of objects in the bindery has approached the maximum
sometime since the server was most recently booted.

Why you watch it: The bindery is a system database that is used to keep track
of user names and account information, group names, print servers, security
equivalences, and other system data.  If this maximum is reached, you will not
be able to create new users, groups, or servers, and queue services (such as
print spooling) may fail.

Peak bindery objects > nn% of maximum                              page 2 of 2

Suggested actions:Delete objects (old users, groups, print servers, queues,
etc.) that are no longer in use.  Reconfigure your server to allow more
bindery objects.  Running BINDFIX may also recover space in the bindery.













Peak connections > nn% of maximum

NetWare version:  All supported versions
Default threshold:90%

What it means:    A NetWare server can handle a fixed maximum number of
connections.  (The number depends on the version of NetWare.)  Your server has
been near its connection limit sometime since it was most recently booted.

Why you watch it: If the limit is reached, additional users will not be able
to log in.  In addition to user logins, connections are used by VAPs (NetWare
286), NLMs (NetWare 386), and various types of servers such as print servers.

Suggested actions:If you have reached this maximum, you can remove users or
print servers, or upgrade to a version of NetWare that allows more users.



Peak dynamic memory 1 > nn% of maximum                             page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    In NetWare 286, dynamic memory 1 is used for both temporary
(128-1024 bytes per running process) and permanent and semi-permanent (drive
mappings, physical drive information, process control blocks, semaphores,
drive remirroring, Macintosh file support, disk space tracking, queues, queue
servers, and queue entries, disk volume names, and VAPs) storage.  Dynamic
memory 1 is part of the DGROUP segment, which is also used for LAN and disk
driver static variables, printer data, disk volume tables, and File Service
Processes (FSPs).  The size of the Dynamic Memory 1 pool is not directly
configurable (it is dependent on the amount needed for other uses of DGROUP);
it will normally be 16K-20K.  The amount of memory used in the pool has
approached the maximum value at some time since your server was most recently
booted.

Peak dynamic memory 1 > nn% of maximum                             page 2 of 2

Suggested actions:Reduce the number of drive mappings that users create.
Look especially carefully at the system login script; each MAP command removed
from it can reduce usage of Dynamic Memory 1 by over 1.5K if your server has
100 users.  Other alternatives; remove disk space limits from users, remove
users from the server, upgrade to NetWare 386.











Peak dynamic memory 2 > nn% of maximum

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    Dynamic memory 2 is used to keep track of open files on a
NetWare 286 file server.  The amount of memory used in the pool has approached
the maximum value at some time since your server was most recently booted.

Why you watch it: Running out of room in dynamic memory 2 will prevent users
from opening additional files.  The size of the dynamic memory 2 pool is
configured by changing the number of open files permitted on your server.

Suggested actions:Reconfigure the server to allow more open files (this is
done in the NetWare Installation phase of NETGEN), or upgrade to NetWare 386.



Peak dynamic memory 3 > nn% of maximum                             page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    Dynamic memory 3 keeps track of routing information.  The
size of this area is not configurable.  The amount of memory used in the pool
has approached the maximum value at some time since your server was most
recently booted.

Why you watch it: If the dynamic memory 3 area fills up, your server may be
unable to route packets to some destinations.






Peak dynamic memory 3 > nn% of maximum                             page 2 of 2

Suggested actions:We have never seen a NetWare file server that was in danger
of running out of space in this area.  The only fix is to break up your (very)
large internetwork into two or more smaller networks, or to upgrade your
NetWare version.  (NetWare 2.15 has a larger dynamic memory 3 pool than
earlier versions.  ELS NetWare has a more limited pool size.  NetWare 386 is
limited only by available RAM in the file server.)  Note that you might have
to upgrade all the servers on your internetwork.









Peak files open > nn% of maximum

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    A NetWare 286 server can handle a specific maximum number
of files open at once; this is set during the NetWare Installation phase of
NETGEN.  The number of files open at one time on your server has been near
this limit at some time since your server was most recently booted.

Why you watch it: If the maximum is reached, users will not be able to open
additional files; this will cause programs to fail, and users may not be able
to save their work.

Suggested actions:Reconfigure your file server to allow a larger number of
open files.  If you have already reached the maximum number that your version
of NetWare will allow (1000 for Advanced and SFT NetWare 286), remove some
load from this server, or upgrade to NetWare 386.
Peak indexed files > nn% of maximum                                page 1 of 2

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    NetWare 286 allows you to designate a file as indexed.
When an indexed file is opened, NetWare will build an index in memory of the
disk location of all the blocks of the file, so that random access to the file
can be done quickly.  During the NetWare Installation phase of NETGEN, you
select a maximum number of file indexes that can be built at once.  The number
of indexed files open at the same time has been near the limit at some time
since your server was most recently booted.

Why you watch it: If the maximum number of indexed files is reached, and an
additional indexed file is opened, an index will not be built for the new
file.  Access to that file will be slower than if the file were indexed.


Peak indexed files > nn% of maximum                                page 2 of 2

Suggested actions:Reconfigure your server for a larger number of indexed
files.  Remove the indexed attribute from files that are used only
occasionally, or that are not accessed randomly.  (File indexing has little
benefit for sequentially-accessed files.)  Note that each file index takes
about 10K of memory in the server; if you increase the number of indexed
files, you may also need to install more RAM.










Peak routing buffers > nn% of maximum

NetWare version:  NetWare 286 2.1x
Default threshold:90%

What it means:    A NetWare server has a maximum number of buffers that are
used to temporarily hold packets while they are waiting to be processed.  This
is set during the System Configuration phase of NETGEN.  Currently, most of
the routing buffers on your server are in use.

Why you watch it: If all the routing buffers are in use, it can cause
Incoming packet lost, no DGROUP buffer or Outgoing packet lost, no routing
buffer errors.  These errors force retransmission of requests and data,
slowing down your network.

Suggested actions:Increase the maximum number of buffers.  You may also need
to make other changes, as suggested in the explanation for Incoming packet
lost.
Peak transactions > nn% of maximum                                 page 1 of 2

NetWare version:  SFT NetWare 286 2.1x
Default threshold:90%

What it means:    The Transaction Tracking System can keep track of only a
limited number of transactions at once.  This is set during the NetWare
Installation phase of NETGEN.  Your server has been near its limit on
simultaneous transactions at some time since it was most recently booted.

Why you watch it: If the maximum is reached, users will be unable to start
additional transactions; software that uses transaction tracking may produce
errors, or may continue without being protected by TTS.  





Peak transactions > nn% of maximum                                 page 2 of 2

Suggested actions:Reconfigure your server for a larger number of transactions
(if possible), or upgrade to NetWare 386.  The maximum number of simultaneous
transactions that you can configure in NETGEN is 200.  Due to a bug in
NetWare, the maximum number of transactions that you configure in NETGEN is
not identical to the actual maximum; for example, if you choose a maximum of
100 in NETGEN, the actual maximum is 90.










Printer n is off-line

NetWare version:  NetWare 286 2.1x

What it means:    One of your printers is not accepting output.  The printer
may have failed, been turned off or switched offline by a user, have a paper
jam, or run out of paper.  Note that only printers that are controlled
directly by the file server are included; printers controlled by the PSERVER
VAP are not currently monitored.

Why you watch it: Output directed to that printer will not appear.

Suggested actions:Fix the problem with the printer.  If this is not possible,
use console commands to redirect your print queues, so jobs are sent to
another printer.



Server not responding                                              page 1 of 2

NetWare version:  All supported versions

What it means:    The server does not answer requests for information.
Possible causes:  The server has crashed.  The server has been DOWNed.  A
network card in the server (the one that the NetWare Early Warning System
workstation is connected to) has failed.  The network is not working (perhaps
because of a defective node jamming the network).  A bridge, repeater, or
gateway between your workstation and the server is not operating.

Why you watch it: If the server is down, this will interrupt service to all
users.  If the lack of response is caused by a network problem, it may affect
all users of the server, or only some users.




Server not responding                                              page 2 of 2

Suggested actions:If the server is down, bring it back up.  If a network card
in the server has failed, repair or replace the card.  If the network has
failed, find the cause of the network interruption.  If a bridge, gateway, or
repeater is down, bring it back up.  If a server, bridge, or gateway is down,
you should try to find the problem that caused the failure.











Transaction tracking disabled

NetWare version:  SFT NetWare 2.1x, NetWare 386 3.x

What it means:    Transaction tracking (TTS) has been turned off on your
server.  This can be done, if desired, with a console command or with
FCONSOLE.  TTS can also be turned off automatically if you run out of space on
the volume (usually SYS:) that holds the transaction data, or if a disk error
happens while reading or writing TTS data.

Why you watch it: While transaction tracking is disabled, files are not
protected by TTS.  The integrity of databases can be damaged if you continue
to operate with transaction tracking disabled.

Suggested actions:Correct the condition that caused TTS to be disabled; then
use the console command or FCONSOLE to enable it.


TTS backout request(s) failed

NetWare version:  SFT NetWare 286 2.1x

What it means:    TTS received a request to back out (undo) a partially
completed transaction, and was unable to do so.  The data file that was
protected by TTS may be damaged.  This can happen because TTS ran out of disk
space, or because of a disk error.

Why you watch it: This error means that your file may have been damaged.  (We
say may have been damaged, because it may be in a usable state, even though
the TTS backout was not done.)

Suggested actions:Find the underlying problem that caused the TTS backout
failure (other warnings from NetWare Early Warning System should point toward
it) and correct it.


Vol v blocks used > nn% of total                                   page 1 of 2

NetWare version:  All supported versions
Default threshold:90%

What it means:    A NetWare disk volume has a limit on the amount of data it
can hold.  The amount of space in use on this volume is near its limit.

Why you watch it: If you run out of space on a disk volume, workstations will
be unable to write additional data to disk.  Users may not be able to run new
programs or save their work; programs currently running may fail due to a lack
of temporary disk space.  If the SYS: volume runs out of space, there are
additional consequences: users may not be able to queue print jobs, the
administrator may be unable to create new users and groups, and transaction
tracking may be disabled.



Vol v blocks used > nn% of total                                   page 2 of 2

Suggested actions:Get rid of unneeded temporary files.  (The GOnnn.BAT and
RESTART.nnn files that are sometimes left behind by the Novell MENU program
are good candidates.)  Tell applications to store temporary files on
workstation hard disks, rather than on the file server.  (Some applications
let you set a TEMP or TMP environment variable to specify the location of
these files.)  Delete unneeded or seldom-used files from this volume.  Move
applications or data to another volume with more available space.  On a
NetWare 386 server, you can also increase the size of an existing volume by
adding more volume segments; this requires that you add disk drives to your
server, and run the INSTALL NLM.






Vol v dir slots used > nn% of total                                page 1 of 2

NetWare version:  NetWare 2.1x
Default threshold:90%

What it means:    A NetWare 286 disk volume has a limit on the number of
files and subdirectories it can hold.  The number of files and subdirectories
on this volume is near its limit.

Why you watch it: If you run out of directory entries on a disk volume,
workstations will be unable to create new disk files, even if space is still
available.  Users may not be able to run new programs or save their work;
programs currently running may fail due to a inability to create temporary
disk files.  If the SYS: volume runs out of directory entries, there are
additional consequences: users may not be able to queue print jobs, and
transaction tracking may be disabled.


Vol v dir slots used > nn% of total                                page 2 of 2

Suggested actions:Get rid of unneeded temporary files.  (The GOnnn.BAT and
RESTART.nnn files that are sometimes left behind by the Novell MENU program
are good candidates.)  Tell applications to store temporary files on
workstation hard disks, rather than on the file server.  (Some applications
let you set a TEMP or TMP environment variable to specify the location of
these files.)  Delete unneeded or seldom-used files from this volume.  Move
applications or data to another volume with more available space.  Reconfigure
the volume with NETGEN, making more directory entries available.  (This may
reduce the number of File Service Processes or the size of the Dynamic Memory
1 pool.)  Upgrade to NetWare 386.






