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  Microsoft(R) Product Support Services Application Note (Text File)
      PD0477: SETUP STOPS BEFORE COMPLETING UPGRADE TO MS-DOS(R)
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                                                   Revision Date: 4/93
                                                      No Disk Included

The following information applies to Microsoft MS-DOS versions 5.0
Upgrade and 6.0 Upgrade.

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|                                                                    |
| Copyright 1991-1993 Microsoft Corporation. All  Rights Reserved.   |
| Microsoft and MS-DOS are registered trademarks and Windows         |
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Introduction
------------

This Application Note addresses the problem of the MS-DOS Setup
program stopping before completing the installation process. This
information applies to MS-DOS 5 Upgrade and MS-DOS 6 Upgrade.

Solutions
---------

If Setup stops BEFORE you create an Uninstall disk, do the following:
   
1. Remove any disks in the floppy disk drives and restart your
   computer by pressing CTRL+ALT+DEL.

2. Insert an unformatted disk in drive A.

3. Type the following at the MS-DOS command prompt and press ENTER:

      format a: /s

   MS-DOS formats the floppy disk in drive A and transfers system
   files to the disk.

4. Restart your computer with the floppy disk in drive A.

5. Type the following at the MS-DOS command prompt and press ENTER to
   make sure you can access your hard disk drive

      dir <drive>:

   where <drive> is your hard disk drive. For example if your hard
   disk drive is drive C, type the following command:

      dir c:

6. Run Setup again. If you get a message about an incompatible
   partition, call Microsoft Product Support Services. Do not use the
   SETUP /U command.
   
If Setup stops AFTER you create an Uninstall disk, but before Setup is
99 percent complete, do not run Setup again. Also, do not restart your
computer using your previous version of MS-DOS on your hard disk
drive. Instead, do the following:

1. Insert the Uninstall disk in drive A.

2. Restart your computer by pressing CTRL+ALT+DEL. Setup displays a
   dialog box.

3. Press C to continue Setup.

If you cannot continue Setup or if Setup stops when it is 99 percent
complete, call Microsoft Product Support Services.