ZOOMER GEOS ERROR MESSAGES This document contains a comprehensive list of the error messages in GEOS for the Zoomer. In GEOS 2.0 there are two kinds of error messages. One kind of error appears in a dialog box, and often suggests ways to recover from the problem, with buttons for you to tap on. The second kind of error message appears as a white box in the center of the screen. Unlike the first kind of error, these boxes do not contain any buttons; in most cases, you have no choice but to reset the unit by pressing a fire button and/or the reset button inside the battery compartment. All GEOS error messages contain an error code. Some error messages are caused by a temporary condition. In many cases, you can simply repeat the operation without the error reappearing. Sometimes the error message description is followed by some suggested ways to fix the problem. The message listed here may differ slightly from the message on your screen. If the message includes specific information, such as a file name, this is indicated by a bracketed word. For example: FM-06. You cannot copy or move [name] to one of its own folders. On the screen, [name] is replaced by the actual name of the file or folder. DOCUMENT CONTROL ERRORS DC-01: You cannot have more than 99 untitled documents. Close or remove some of these documents before continuing. DC-02: There is not enough free space on the device to [perform the action]. Remove some files from the device to free up space. DC-03: There are too many open files to [perform the action]. DC-04: Could not [perform the action]. You may wish to try again. If the problem continues, the device may contain errors or be unreadable. DC-05: The device is write protected. Remove the write protection and click OK to try to [perform the action] again, or click Cancel. DC-06: Could not [perform the action]. The document is already open. You may have it open in another application or, if you are on a network, someone else may be using it. DC-08: The document is damaged. You will need to restore it from a backup copy to continue. DC-09: The document [filename] cannot be opened because it was created with an older version of this application. DC-10: The document [filename] cannot be opened because it was created with a more recent version of this application. DC-11: The document [filename] is not a type that can be opened by this application. DC-12: Could not save document [filename] - DOS or network reports error [number]. You may wish to try again or consult your DOS or network manual. DC-13: An error was encountered trying to change the type of [expression]. The operation could not be completed. DC-14: An error was encountered while trying to change the password for [filename]. The operation could not be completed. DC-15: An error occurred while trying to rename the document. The operation could not be completed. DC-16: An error occurred while trying to back up the document. The operation could not be completed. DC-17: An error occurred trying to revert to the backup copy of this document. The operation could not be completed. DC-18: An error occurred trying to set the default empty document. The operation could not be completed. DC-19: The name [filename] is not a legal name for a document for this application. FILE MANAGER ERRORS File Manager error messages often appear when you are working with items in File Manager, such as the Wastebasket. In many cases, you can easily correct the problem and repeat the operation without further error. FM-01. Could not find the file or folder. It may have been deleted. Rescan the drives to see the current view of an open window to determine if the file is really there. FM-02. Could not find the requested folder. Rescan the drives to see the current view of an open window to determine if the file is really there. FM-03. [name] cannot be accessed. It may already be in use or be a read-only file. This message may appear if you attempt to save a read-only file. FM-04. Unable to locate this drive. Restart your unit. FM-05. You cannot copy or move a file to itself. This usually occurs when you accidentally select the wrong file in the file selector dialog box. Select a different destination for the copy or move. This can also occur when dragging a file icon to the icon of the folder which contains it. FM-06. You cannot copy or move [name] to one of its own folders. This usually occurs when you accidentally select the wrong folder in the file selector dialog box. Select a different destination for the copy or move. This could also occur if you have several windows open and try to move a folder into one of the subfolders it contains. FM-07. The destination already contains a folder named [name], which cannot be overwritten because it contains the item you are moving or copying. This usually occurs when you accidentally select the wrong folder in the file selector dialog box. Select a different destination for the copy or move. This could also occur if you try to move a folder icon into its own window. FM-08. You cannot perform this operation with the root folder. FM-09. Could not open the folder. You already have the maximum number of 32 folders open. Close one or more open folders and try again. FM-10. Please re-enter the name using a valid name format. For DOS files, use the standard DOS format. For other applications and documents, the name can be up to 32 characters long. The DOS format is eight characters for the file name, followed by an optional period and 3-character extension. FM-11. [name] is not an application or document that can be opened directly. FM-12. You cannot format the drive containing the system software. You probably selected the wrong drive letter. Pick a different drive and try again. FM-13. There is not enough room on the destination drive to copy this file. Empty the Wastebasket or remove some files from the device and try again. FM-14. [name] could not be thrown away because the Wastebasket is full. Empty the Wastebasket and try again. The Wastebasket can only hold a certain number of documents. FM-15. There is not enough memory available to perform this operation. Close some windows or applications and try again. FM-16. Another DOS program is already being launched. [name] cannot be launched at this time. Try launching (starting) the program again later. FM-17. Could not delete the folder [name]. It may not be empty or you may not have the privilege to delete it. The folder probably contains items which you are not allowed to delete, such as read-only files. Open the folder and try deleting each item inside individually to determine which caused this message. FM-18. This folder contains too many files. Not all of the filenames can be displayed. File Manager can only display about 400 items in a folder window. The remaining items are in the folder, but will not display on the screen. FM-19. Could not rename the drive. You may not be allowed to change the name of the selected drive. FM-20. Could not create the folder [name]. There may not be enough room on the destination drive. Remove some files and folders to open up some additional space on the drive. FM-21. A new folder cannot be created at this level. The path is too long. You can rename higher-level folders to create a shorter path name. DOS has a maximum length for path names. If you have used long names for folders or have many folders within folders, this maximum can be exceeded. FM-22. Invalid characters in the volume name. Re-enter the volume name using valid characters. You can use the following characters in drive volume names: alphabetic characters, digits, and tilde ! @ # $ % ^ & ( ) _ - { }. You cannot use periods, commas, blanks, colons, asterisks, and any other characters not included above. FM-27. An error occurred during this operation. Please try again. FM-28. Cannot find the application for [name]. Try opening it from within an application. The document was created using a DOS application. You must start the application and then open the document from within it. FM-29. Unable to open the file. The file may be corrupted. If you tried opening the file by double-clicking, try opening it from within the application. If this is unsuccessful, you may have to use data recovery software to salvage your data. FM-30. Couldn't find [name]. Unable open the file. The file may have been deleted or moved. Choose Rescan Drives from the File Manager menus, and check again to see if the file is really there. FM-31. Could not open [name] because a required system file is missing. FM-32. [name] is not an application or document that can be opened. FM-33. There is not enough memory available to open the file as requested. Close windows and applications that you are not currently using and try again. FM-34. The application is too new to work with this version of the system software. FM-35. The application is too old to work with this version of the system software. FM-36. The application is already running on this system. FM-37. The application is incompatible with this version of the system software. FM-38. Could not locate a required system file. Restart your unit. FM-39. Unable to start a driver needed by the application. Restart your unit. FM-40. Unable to open a system file needed by the application. Restart your unit. FM-41. Drive too full to open [name]. Some applications need free drive space to open a document. Either delete unnecessary files or copy the file to another drive before trying to open the file again. FM-42. You are in the process of exiting the system. You cannot open anything at this time. FM-43. Unable to find the application that created [name]. If you know where to find the application, open the application first and then try opening the document from there. FM-44. Cannot open this item. FM-45. This folder has been moved or deleted. FM-46. The [name] item cannot be placed here. FM-47. The expected icon could not be found, so another will be substituted. FM-48. You cannot recover a file to the Wastebasket. Choose another location for the Recover operation. FM-49. Nothing was selected. You must select an item on which to perform the operation. FM-50. [filename] cannot be moved. FM-51. [filename] cannot be copied. FM-52. [filename] cannot be deleted. FM-53. The folder [name] is currently open and cannot be deleted. Close the folder and try deleting it again. FM-54. This device is write protected. Move the write protect switch and try the operation again. FM-55. The requested drive does not exist. If you are using a network drive, try exiting GEOS, restarting your unit, and repeating the operation. FM-56. Could not find formatted media. FM-57. A file or folder with the same name already exists. Use a different name for the new item. FM-58, -59, -60, -61, -62. The format was unsuccessful. FM-63. This contains a file or application that is currently in use. FM-65. The format was unsuccessful. The device is write protected. To format you must move the write protection switch. FM-66. The device format was unsuccessful. FM-67. There is not enough memory available to copy the disk. Close windows and applications that you are not currently using before trying to copy the disk. FM-68. The disk copy was unsuccessful. The source disk could not be read and may be damaged. FM-69. The disk copy was unsuccessful. The destination disk could not be written to. Try again using a different disk. FM-70. The disk copy was unsuccessful. The destination disk may be damaged. Try again using a different disk. FM-71. The disk copy was unsuccessful. The destination disk contains a file or application that is currently in use. These items must be closed before you can copy over the disk. FM-72. The disk copy was unsuccessful. The destination disk is write protected. To copy over this disk you must remove (or move) the write protection tab. FM-73. The source and destination disks are incompatible. The destination disk cannot be formatted the same as the source disk. Try using the same drive and type of disk for both source and destination disks. FM-74. The source disk does not appear to be formatted. Please check the disk and try again. FM-76. First, you must select the item(s) you wish to open. FM-77. First, you must select the item(s) you wish to remove. FM-78. First, you must select the item(s) you wish to copy. FM-106. Could not delete or rename the folder [name]. It is a system folder. You cannot delete or change the names of system folders. FM-108. This name contains no visible characters, please choose again. FM-109. The format has been canceled. This must be formatted again before it can be used. Try formatting again. FM-110. There is not enough memory available to format. FM-111. The disk copy was unsuccessful. The destination disk may be damaged. Try again using a different disk. FM-112. The disk copy has been canceled. The destination disk will need to be reformatted before it can be used again. Format the destination disk, then try the disk copy again. FM-123. The DOS Launcher Template file cannot be found. FM-124. The DOS Launcher Template file cannot be read. FM-125. Because of an error the Launcher could not be created. FM-126. You cannot throw away files already in the Wastebasket. FM-127. A connection is already in progress. Please terminate it before opening another. FM-128. Could not load the Remote File System driver - connection attempt failed. FM-129. There is not enough room on the destination disk to copy this file. Remove some files from the destination disk to make room, or try copying to another disk. FM-130. A file or folder with the same name already exists. Use a different name for the new item. FM-131. You must complete File Linking before running any other applications. FM-132. Unable to start File Transfer Mode. FM-134. Unable to start File Linking - configuration error. FM-135. Unable to start File Linking - already connected. FM-136. Unable to start File Linking - a previous connection is currently in the process of being closed. FM-137. Unable to start File Linking - port is already in use or does not exist. FM-138. Unable to start File Linking - not enough memory. FM-139. Unable to modify this file or folder. FM-140. The maximum number of folders has already been created in WORLD. HELP SYSTEM ERROR MESSAGES These error messages appear when you try to view online help. Usually the problem is only with the online help section of the software, and does not affect the rest of GEOS. HP-01. Error in help. File [name] not found. You may need to re-install your software. HP-02. Error in help. Unable to find "context" section in help file [file name]. Please note the exact text of this message if it recurs. A portion of the help file has been damaged. HP-03: Error in help: The decompression library could not be loaded. You may need to re-install your software. HP-04: Error in help: The file is not a valid help file. You may need to re-install your software. HP-05: Error in help: The file is incompatible with the current software. You may need to re-install your software. IMPORT/EXPORT ERRORS IM-03. There was an error in reading the translation library named [filename]. The file may contain errors or be damaged. IM-04. The library named [filename] does not seem to be a valid translation library. It may contain errors or be damaged. IM-07. There are too many open files for the import/export to proceed. You should close some files or increase the number of file handles available. IM-08. A disk error was encountered while opening the file. The disk or file may contain errors or be damaged. IM-10. The destination disk is write protected or full. Remove the write protection, or delete some files, then try again. IM-11. Unable to change to the specified folder. IM-12. Could not create a temporary import/export holding file. The disk may be full, or it may contain errors or be damaged. IM-13. Could not create the import/export thread. IM-14. No translation libraries could be found. You cannot import or export without translation libraries. OPERATING SYSTEM ERRORS Operating system error messages have a KR or KRX prefix. Most of these errors have very terse text and an error code, and originate in the GEOS system software. For most of these errors, you must restart your unit. Sometimes the error message will tell you to press a fire button. In some cases, though, this will not work. In either case, you should then restart your unit by pressing the Restart button in the battery compartment. Often this will fix a problem. KR-01 to KR-11, and KR-18 Messages KR-01 through KR-11 and KR-18 have no explanation in the error message itself. Often these messages indicate a temporary problem in the hardware. Restarting your unit may solve the problem. KR-01. Divide by zero. KR-02. Arithmetic overflow. KR-03. Array index out of bounds. KR-04. Coprocessor/memory parity error. KR-05. Single-step complete. KR-06. Breakpoint hit. KR-07. Illegal instruction executed. KR-08. Non-existent routine called. KR-09. Bad handle passed to system. KR-10. Illegal segment passed to MoveBlock. KR-18. Unable to swap in block. KR-12 to KR-xx The following error messages do not always require that you restart your unit. However, unless otherwise noted, try restarting your unit to solve the problem. KR-12. Out of system resource handles. KR-13. Cannot allocate required local memory. KR-14. Error in [name]. Operation cannot be completed. KR-15. Low on system resource handles. Please exit an application. Your unit is almost out of memory. Try closing documents immediately. KR-16. Conventional memory (below 640KB) is full. KR-17. Swap space is full. You may be low on disk space. Try exiting some applications and closing documents immediately. To make more disk space, try deleting some old files in your Document folder. KR-20. GEOS.INI file is damaged. Restart the unit to make a fresh copy. KR-21. Error restoring state. Please exit and restart the system. KR-22. Error reading VM file. The document or application data file may be damaged. KR-23. Cannot load a required system file (geos.ini or kernel). You may need to reinstall the system software. KR-25. Cannot load a required system file (vidmem). You may need to reinstall the system software. KR-26. Cannot load a required system file (keyboard). You may need to reinstall the system software. KR-27. Cannot load a required system file (ui). You may need to reinstall the system software. KR-28. Cannot find USERDATA\FONT folder. You may need to reinstall the system software. KR-29. No valid font files found in USERDATA\FONT folder. KR-30. Cannot load a required system file (sysfont). You may need to reinstall the system software. KR-31. DOS version too old. You need DOS version 3.0 or higher. KR-32. Unable to register the disk containing the main system folder. KR-33. File system driver for drive [name] not loaded. KR-34. Unable to identify file system in use. KR-35. The system is unable to exit. Please restart your unit. KR-36. No room to write GEOS.INI. Please make room now. KRX-xx. Undefined error in [name]. An error has been detected by this part of the program. The number is passed on from the detecting software. MATH LIBRARY ERRORS MT-01. You cannot define a format without giving it a name. Enter a name and try again. MT-02. A format with this name already exists. Enter a new name and try again. MT-03. You have reached the limit for the number of user-defined formats. The operation could not be completed. MT-04. Unable to create format. PARSE ERRORS PL-01. The formula you have entered has a mistake. It may contain a typo with a numerical digit or other error. Check the formula carefully for errors. PL-02: The formula you have entered has a mistake. It may contain an invalid cell reference or other error. Check the formula carefully for errors. PL-03: There is a missing or extra quotation mark. Ensure that you have an equal number of opening and closing quotation marks. PL-04: The formula you have entered has a mistake. There may be a cell reference that is too large. The column and cell of a cell reference cannot be greater than IV:8192. PL-05: The formula you have entered has a mistake. There may be a cell reference that is too large. The column and cell of a cell reference cannot be greater than IV:8192. PL-06: The formula you have entered has a mistake. It may contain a function, cell reference, or operator that does exist or is not allowed. Check the formula carefully for errors. PL-07: The formula you have entered has a mistake. Check the formula carefully for errors. PL-07: The description for this event is too long. Some of the text at the end of the event has been deleted. PL-08: This formula is too complex (too many operators and functions). Try breaking it down into smaller parts or simplifying it. PL-09: The formula you have entered has a mistake. It may be that a function in this formula is missing an opening or closing parenthesis. Check the formula carefully for matching parentheses. PL-10: There are names in this formula that have not yet been defined. But they can't be defined because there are already too many. you will need to delete some unused names or use regular cell references in this formula to continue. PL-11: This formula is too complex (out of stack space). Try breaking it down into smaller parts or simplifying it. PL-12: There are too many names dependent on each other in this expression. Try breaking the expression down into simpler parts. PL-13: There are too many cell references that depend on each other in this expression. Try breaking the expression down into simpler parts. PRINTER ERROR MESSAGES The SL error messages occur when you print documents. Often they indicate a temporary condition that you can correct. SL-01. The printer is not responding. Click OK to try printing again or Cancel to quit. SL-02. The printer [name] is warming up. SL-03. The printer is warming up. SL-04. The printer [name] needs to be serviced. SL-05. The printer needs to be serviced. SL-06. Check the paper feed error on the printer [name]. Click OK to continue printing. SL-07. Check the paper feed error on the printer. Click OK to continue printing. SL-08. The printer [name] is not responding and may be off-line. Return the printer to on-line status and click OK to try again or Cancel to quit. SL-09. The printer is not responding and may be off-line. Return the printer to on-line status and click OK to try again or Cancel to quit. SL-10. The printer [name] is out of paper. Refill the paper tray and click OK to continue. SL-11. The printer is out of paper. Refill the paper tray and click OK to continue. SL-12. The printer [name] is out of toner. Replace the toner and click OK to continue. SL-13. The printer is out of toner. Replace the toner and click OK to continue. SL-14. The printer [name] is off-line. Switch the printer on-line and click OK to continue, or Cancel to quit. SL-15. The printer is off-line. Switch the printer on-line and click OK to continue, or Cancel to quit. SL-16. The printer [name] needs attention. Check the printer connections and make sure it is on-line. You may have to turn the printer off and then on again. When the printer is ready, click OK to resume printing or click Cancel to stop printing this document. SL-17. The printer needs attention. Check the printer connections and make sure it is on-line. You may have to turn the printer off and then on again. When the printer is ready, click OK to resume printing or click Cancel to stop printing this document. SL-18. The printer [name] on the [number] port is not responding. Check the printer connections and click OK to try again or Cancel to quit. SL-19. The printer is not responding. Check the printer connections and click OK to try again or Cancel to quit. SL-20. The spool file has been deleted. Please print the document again. SL-21. Couldn't load the driver for printer [name]. Free up some memory by closing windows and applications you're not using. If you're still unable to print, the driver may have been deleted and you should try reinstalling the software. SL-22. Couldn't load the printer driver. Free up some memory by closing windows and applications you're not using. If you're still unable to print, the driver may have been deleted and you should try reinstalling the software. SL-23. Couldn't load the printer port driver. Free up some memory by closing windows and applications you're not using. If you're still unable to print, the driver may have been deleted and you should try reinstalling the software. SL-24. No printers have been installed. Before you can print, you need to install the printer (or printers) you will be using. SL-25. Printer [name] can't be used to print this type of file. The print mode (graphics or text) doesn't match. Try using another printer. SL-26. The printer can't be used to print this type of file. The print mode (graphics or text) doesn't match. Try using another printer. SL-27. There is not enough memory to print. Click OK to try again, or click Cancel to quit. You should close some windows or quit some applications to free up some memory before trying to print again. SL-28. Couldn't print. The VIDMEM driver was not found and may have been deleted and you should try reinstalling the software. SL-29. Couldn't print because the port is currently in use. Try again later. SL-30. The printer is not responding. Check the printer connections and try again. If you're still unable to print, check the printer settings. SL-31. The communications port for this printer is not working. Please select another port or make sure this port is working. SL-32. The printer [printer name] needs attention. Your print job has been canceled. Check the printer connections and make sure it is on-line. You may have to turn the printer off and then on again. When the printer is ready, resubmit your job. SL-33. The printer needs attention. Your print job has been canceled. Check the printer connections and make sure it is on-line. You may have to turn the printer off and then on again. When the printer is ready, resubmit your job. SL-34. The disk containing the output file is full. You need more room on the disk to which you are trying to print. Try removing old files from your disk to make room, or try printing the file to another disk. SL-35. A file system error occurred writing the output file. Try printing to a file again. Check that your disk is not full. SL-36. The output file cannot be opened. You may be trying to overwrite a file that is write protected. Try using another file name, or try placing the file in another folder. SL-37: Unable to convert page . You are probably out of disk space. SL-38: Unable to convert document page. You are probably out of disk space. STYLES LIBRARY ST-01: This action would cause a style to be based on itself or on a derivative of itself, which is illegal. ST-02: A style with this name already exists. IMPEX TR-00: An error occurred while importing or exporting. TR-01: The file you selected to import does not appear to be in the format you specified. You may have selected the wrong format, or the file may contain errors. TR-04: The selected format is not currently supported for import or export. TR-05: An error occurred during export. TR-06: An error occurred while accessing a file during import or export. The file or disk may contain errors or be damaged. TR-07: The disk is full and the operation could not be completed. You may wish to free up space on the disk by deleting files, then try again. TR-08: An error occurred while opening a file during import or export. The file or disk may contain errors or be damaged. TR-09: An error occurred while reading a file during import or export. The file or disk may contain errors or be damaged. TR-10: An error occurred while writing to a file during import or export. The file or disk may contain errors or be damaged. TR-11: The file you are trying to import or export is too large to be processed. Try splitting the file into two or more pieces and importing or exporting them one at a time. TR-12: Unable to allocate enough memory to complete the import or export. Try closing some applications. TR-13: An error occurred while trying to create an intermediate holding file. The disk may be full, or it may contain errors or be damaged. USER INTERFACE ERROR MESSAGES Like operating system error messages, user interface error messages indicate a problem with the GEOS's control software, and are usually not recoverable. Restart your unit. UI-01. The device is too full to create the work area state file. UI-02. Could not create state file. DOS error encountered. UI-03. Unable to load the specific UI library file. You may need to re-install the software. UI-04. Unable to open the clipboard file. UI-05. Unable to allocate enough memory to collect pen input. UI-06. Unable to load the Handwriting Recognition Library. UI-07. Unable to load application. UI-08. Unable to load print spooler. You may need to re-install the software. UI-09. Unable to allocate undo space. UI-12. There is not enough memory available to start this application. Free some memory by closing windows and applications you are not using. Then try again. UI-13. The application could not be found. The file may be missing, or it may contain errors or be damaged. You may wish to re-install the software. Or, if you are attached to a network, there may be an error in the network configuration. UI-14. An associated library file could not be found. The file may be missing, or it may contain errors or be damaged. You may wish to re-install the software. Or, if you are attached to a network, there may be an error in the network configuration. UI-15. Could not read the disk. It may be damaged or unformatted. If this is a floppy drive, the door may not be closed or the disk may not be fully inserted. Or, if you are attached to a network, there may be an error in the network configuration. UI-16. The application is incompatible with this version of the system software. UI-17. There is not enough room on the disk. You may want to move files not in use to another disk or delete unnecessary files. UI-19. Unable to locate the expected disk: The drive in which it was located no longer exists. If you are attached to a network, there may be an error in the network configuration or you may not be logged in properly. UI-20. Unable to locate the expected disk: There is not enough memory to keep track of the disk. Close some windows or applications to free up memory, then try again. UI-21. Unable to locate the expected disk: The drive in which the disk is located is otherwise occupied. You may wish to try again later. UI-22. Unable to locate the expected disk: You are not connected to the appropriate server to which the disk belongs. UI-23. Unable to locate the expected disk: You do not have permission to use the appropriate network disk volume. UI-24. Unable to locate the expected disk: There is no free drive letter to which the network disk may be mapped. UI-25. Unable to open the shared token database file using the path specified in the GEOS.INI. Restart your unit. UI-26. Unable to open the local token database file in the PRIVDATA folder. Try deleting the file. UI-27. The shared token database file on the path specified in the GEOS.INI file is out of date and must be replaced. Restart your unit. UI-28. The system is shutting down. There's too much activity already in progress. Please close active applications and try again. UI-29. Clipboard transfer aborted. UI-30. The connection to the remote machine was broken. Clipboard transfer aborted. UI-31. Could not open a connection to the other machine. Your system may not be configured correctly. Clipboard transfer aborted. UI-32. Could not open a connection to the other machine. Clipboard transfer aborted. UI-33. The connection has not been setup in Preferences. Clipboard transfer aborted. UI-34. Unable to load the net library. You may need to reinstall the software. UI-35. Could not load the CCOM driver. The file may be missing, or your system may not be configured correctly. UI-36. Could not establish a connection to the remote machine. Clipboard transfer aborted. UI-37. The remote connection is already in use by another application or device. Clipboard transfer aborted.