====================================================================== Microsoft(R) Product Support Services Application Note (Text File) WD0911: SETUP QUESTIONS AND ANSWERS ====================================================================== Revision Date: 10/93 No Disk Included The following information applies to Microsoft Word version 6.0 for Windows(TM). ----------------------------------------------------------------------- | INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY | | ACCOMPANY THIS DOCUMENT (collectively referred to as an Application | | Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER | | EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED | | WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR | | PURPOSE. The user assumes the entire risk as to the accuracy and | | the use of this Application Note. This Application Note may be | | copied and distributed subject to the following conditions: 1) All | | text must be copied without modification and all pages must be | | included; 2) If software is included, all files on the disk(s) | | must be copied without modification (the MS-DOS(R) utility | | diskcopy is appropriate for this purpose); 3) All components of | | this Application Note must be distributed together; and 4) This | | Application Note may not be distributed for profit. | | | | Copyright (C) 1993 Microsoft Corporation. All Rights Reserved.| | | Microsoft and MS-DOS are registered trademarks and Windows is a | | trademark of Microsoft Corporation. | | AutoCAD is a registered trademark of Autodesk, Inc. | | CompuServe is a registered trademark of CompuServe, Inc. | | Kodak is a registered trademark of Eastman Kodak Company. | | Micrografx Designer is a trademark of Micrografx Corporation. | | --------------------------------------------------------------------| 1. Q. How can I easily remove all or parts of the Word program? A. Word Setup has a maintenance mode that you can use to add and remove Word components. After you originally install Word, Setup runs in maintenance mode. If you want to remove the entire Word program from your hard disk, choose the Remove All button. Setup removes the Word program and icons in Program Manager, but it does not remove the Word directory or the icon group. To add or remove certain components, choose the Add/Remove button. When you clear the check box for a Word component, Setup removes it from your current installation. Whenever you clear a check box, Setup displays the following message before it continues: "You have chosen to remove N component(s). Are you sure you want to remove it?" In the Maintenance Mode dialog box, you should clear only the check boxes for the components you want to remove. If you leave an item checked that's already installed, Setup will not reinstall it (so the process won't take too long). 2. Q. Word for Windows Setup stops before it is finished. How do I prevent this from happening? A. The Word Setup program may stop when it encounters conflicts with your system configuration. Use the following steps to successfully install Word: 1. In your CONFIG.SYS and AUTOEXEC.BAT files, include only the devices or drivers necessary to run Windows and your computer. Refer to your Windows documentation for more information on configuring your system. 2. In Windows, close all other applications, including virus- checking software and screen savers, before you run Word Setup. 3. Make sure the PATH statement in your AUTOEXEC.BAT file includes the complete path to your Windows directory, including the drive letter. If you change the PATH statement, restart your computer so the change can take effect. 4. If you are running Windows in 386 enhanced mode and the above steps do not help, start Windows in standard mode by typing WIN/S at the MS-DOS command prompt, then run Word Setup. 3. Q. What's the difference between the Typical and Complete/Custom Setup options? A. You can use the Complete/Custom option to install the entire Word package or to select certain Setup options. The Typical option installs all Word components except the following: - Dialog Editor - WordBasic Help (WRDBASIC.HLP) - ODBC files - Microsoft Graph and Microsoft Equation Editor - The MACRO subdirectory, which contains the following business letter template and macro files: CONVERT.DOT, LAYOUT.DOT, MACRO60.DOT, and TABLES.DOT - Two text converters: Word for Windows 6.0 RFT-DCA - Six graphics filters: Micrografx Designer(TM)/Draw Kodak(R) Photo CD CGM (Computer Graphics Metafile) PCX CompuServe(R) GIF AutoCAD(R) DXF 4. Q. Can I install Word 6.0 over my installation of Word version 1.x or 2.x for Windows? A. Word 6.0 is designed to install over Word 1.x or 2.x files. However, to avoid any potential naming conflicts among templates and text files, you may want to install Word 6.0 in a new directory. You should also install Word 6.0 in a different directory if you want to retain your previous version of Word. 5. Q. How much hard disk space do I need to install Word 6.0? A. The Word Setup program offers several installation options with different disk space requirements. - For a Typical installation, you need approximately 18 megabytes (MB) of disk space (14 MB of disk space in the Word directory, plus 4 MB in the Windows directory). - For a Complete installation, you need approximately 25 MB of disk space (16 MB in the Word directory and 9 MB in the Windows directory). - For a Laptop/Minimum installation, you need approximately 5 MB of disk space (4.5 MB in the Word directory and .5 MB in the Windows directory). Make sure you have enough disk space for the type of installation you want to do before running Setup. To see precisely how much disk space you need, run Setup and select the options you want to install. Setup lists the disk space requirements in the bottom of the Setup dialog box. 6. Q. How do I set up Word 6.0 for shared use on a network? A. Setting up Word on network workstations is a two-step process. First, install Word on the network file server using the new /A Administrator Setup switch. Then set up the workstations, either by installing Word on each workstation's hard disk or by setting up the workstations to run Word from the file server. If your network supports the uniform naming convention (UNC), you can start the workstation setup using the UNC path. This eliminates future problems with incorrect network drive-letter designations. In addition, you can create custom scripts to set up the workstation "silently," without input from the user. For detailed network installation instructions, see Appendix B in the "Microsoft Word User's Guide." 7. Q. How do I point to specific user directories when I set up Word 6.0 on a network? A. You can specify network user directories in the WINWORD6.INI file. For a full description of all the WINWORD6.INI settings, see the Word 6.0 README Help file. Use the following instructions to open the README Help file: 1. Double-click the Help button on the Standard toolbar. 2. Type README in the Search dialog box and then choose the Show Topics button. 3. Choose the Go To button. 4. Select the WINWORD6.INI Options jump text. 8. Q. I think I may have a damaged Word for Windows disk. What should I do? A. It is rare for a Word disk to be defective. To determine whether your disks are damaged, use the following steps: 1. First, determine whether your computer can read high-density disks. The disks supplied with your Word for Windows package are high-density. Check the reference manual for your computer to determine whether your computer can read high- density disks. If not, you can order low-density disks using the coupon supplied with your Word package or by phoning Microsoft Consumer Sales at (800) 426-9400. 2. Check your Word disks using the MS-DOS CHKDSK command. If the disk is not defective, CHKDSK reports no errors. If the disk is defective, CHKDSK reports that your computer cannot read the disk. If CHKDSK reports errors, call Microsoft Product Support Services at (206) 462-WORD and speak with a Word for Windows support engineer.