SERVICE AGREEMENT THIS AGREEMENT, made the ____ day of _________, 199__, by and between PLAY ZONE BBS, a sole proprietorship of Joseph R. Capitan, Kingston, Luzerne County, Pennsylvania ("Play Zone BBS") and __________________________________ of ___________________________________ ("MEMBER"), WITNESSETH: WHEREAS, Play Zone BBS is an authorized account merchant of certain VISA and Mastercard services; WHEREAS, Member is a systems operator of computer bulletin boards, but is not an authorized merchant of any VISA or Mastercard service; WHEREAS, Member desires to sell its services and/or products to its customers and afford such customers the benefit of being able to make purchases from Member on credit with the use of a VISA card and/or Mastercard; WHEREAS, Member desires to utilize the services of Play Zone BBS as an intermediary to process customer accounts with VISA and Mastercard services, and Play Zone BBS is willing to do so, under and subject to the terms and conditions of this Agreement, NOW THEREFORE, in consideration of the foregoing, and intending to be legally bound, Play Zone BBS and Member agree as follows: I. SERVICE A. After receiving a customer's order for services and/or products ("Order"), Member shall promptly provide online to Play Zone BBS, formatted as an "unzipped" ASCII text file, single line record type, the identity of such Order setting forth specifically the customer's VISA or Mastercard number and expiration date, and the purchase price for the products and/or services purchased by Member's customer under such Order. Member shall provide accurate customer information and shall upload the customer information in the File as instructed by Play Zone BBS using the correct "naming" convention of such File. To clarify, an Order shall include the purchases of only one customer. B. Play Zone BBS shall process the Order through VISA/Mastercard and seek the credit card company's approval of the charge. Play Zone BBS's obligations under this Agreement shall be subject to, and contingent upon, obtaining such approval and further subject to, and contingent upon, obtaining bank approval of the charge contemplated by the Order. C. If such approval is obtained, Play Zone BBS shall disburse to Member a check for the ammount of such charge less the commission set forth in Paragraph II below. D. If Play Zone BBS cannot process an Order due to incorrect uploading content, naming or formatting of a File, or if credit card company or bank approval of a charge is not obtained, Play Zone BBS shall apprise Member orally or by electronic message within 24 hours of receiving the Order or within 24 hours of the credit card company's or bank's rejection of a charge, whichever is later. Page 1 of 4 II. COMMISION A. For each Order processed by Play Zone BBS hereunder, Play Zone BBS shall retain as its commision an amount equal to 6% of each charge in an Order plus $1.00 for each Order. Thus, if Member's customer purchases several services and/or products in a given Order costing $100.00, Play Zone BBS shall remit $ 93.00 to Member and shall retain $6.00 (i.e., 6% of the charge) plus $1.00. However, if Member places two different customer's Orders whereby each Order is $50.00, then Play Zone BBS shall remit $92.00 to Member and shall retain $6.00 (i.e., 6% of the charge) plus $2.00 (i.e., $1.00 for each Order). Further, if Member places Orders for a customer on two different dates, each Order shall be deemed to be separate and each such Order shall be subject to the 6% and $1.00 as described above. B. As further consideration for the services provided hereunder, Member shall make available to Play Zone BBS 100% access to Member's computer bulletin board. III. DISBURSEMENT A. Play Zone BBS shall make disbursements to Member on the Wednesday immediately following the week in which an approved order occurs, or, if such Wednesday falls on a holiday, then on the next business day. B. Play Zone BBS shall only make a disbursement to Member when the amount credited to Member's account equals or exceeds $100.00. C. Play Zone BBS shall provide at least once per month to Member an itemized statement of all charges incurred during that month which was processed through Play Zone BBS by Member. IV. LIMITATIONS A. Play Zone BBS shall not process any Order which exceeds $100.00. B. Member hereby acknowledges that credit card transactions may be canceled by cardholder within 180 days of a purchase. If within the 180-day period from the date of any such charge, VISA/Mastercard shall seek reimbursement from Play Zone BBS, for any reason, including that Member's customer alleges that such charge was never made or was fraudulently made, then Play Zone BBS shall reimburse VISA/Mastercard. In such case, Play Zone BBS shall notify Member of such reimbursement and Member shall reimburse Play Zone BBS within 10 days of such notice the full ammount paid by Play Zone BBS plus any service charge or out-of-pocket expenses (including collection charges and attorney's fees) incurred by Play Zone BBS. C. Member shall not be obligated to utilize the services of Play Zone BBS during the term of this Agreement, nor shall Play Zone BBS be required to accept Orders for processing from Member. This purpose of this Agreement is solely to define the terms and conditions of processing services by Play Zone BBS for Member during the term of this Agreement. D. Member agrees and acknowledges, and will inform its customer, that Play Zone BBS is merely processing its purchase but will be the creditor who will appear on the customers credit card statement. Page 2 of 4 V. MISCELLANEOUS A. This Agreement shall be construed in accordance with the laws of the Commonwealth of Pennsylvania. B. Member shall complete and sign the attached information form which shall be incorporated into, and made part of, this Agreement. C. This Agreement is open-ended in term and shall govern all transactions between the parties hereto until modified or changed in writing signed by each of the parties. D. Play Zone BBS may terminate this Agreement if Member fails to pay any sum due hereunder within ten (10) days following written notice thereof. E. No delay or failure by Play Zone BBS to terminate this Agreement because of a default shall be deemed a waiver of Play Zone BBS's right to terminate this Agreement upon a subsequent default by Member. F. This Agreement is not subject to termination by Member because of an omission or error of Play Zone BBS. Play Zone BBS's liability under this Agreement shall be limited to correcting any error or omission made by it. G. PLAY ZONE BBS MAKES NO WARRANTIES OF ANY PRODUCT OR SERVICE OF MEMBER AND MAKES NO WARRANTIES EXPRESS OR IMPLIED WITH REGARD TO PLAY ZONE BBS'S SERVICES HEREUNDER. Member warrants and agrees that it will provide its products and services to its customers in full compliance with all laws and regulations. Member agrees to indemnify, defend, and hold Play Zone BBS harmless for a violation of any such law or regulation. Such violation shall also be deemed to be a default hereunder permitting Play Zone BBS to terminate this Agreement. H. Member is not an employee or agent of Play Zone BBS and Play Zone BBS shall not be responsible for withholding taxes on behalf of Member or for filing any report or form with any taxing agency for or on behalf of Member. PLAY ZONE BBS By: _______________________________________ MEMBER By: _______________________________________ Page 3 of 4 Play Zone BBS Plan Application Offical Buisness or Board Name: ___________________________________________ Your Alias/Title for Buisness : ___________________________________________ Your Real Name: ___________________________________________________________ Date of Birth : ____/____/____ Social Security No. :______________________ Postal Address: ___________________________________________________________ City : ______________________ State :____________ Zipcode :______________ Voice Phone : _______________________ Buisness Phone : ____________________ Fax Number : ________________________ BBS Number(s):_______________________ Type of Buisness : ________________________________________________________ Short description of services and products sold : _________________________ ___________________________________________________________________________ ___________________________________________________________________________ *************************************************************************** I have completed this document with true and correct information to the best of my knowledge. I understand that this application will be considered null and void if any of this information is proved to be false and or incorrect. I also understand that this application must be mailed along with a completed contract form to be considered for approval. Print Name : ________________________________________ Date : ____/____/___ Signature : ______________________________________________________________ *************************************************************************** Complete and SIGN Agreement/Contract and application. Fax to Play Zone BBS at (717) 288-7520. Or Snail mail to: Play Zone BBS P.O. BOX 1991 Kingston, Pa. 18704-7001 Page 4 of 4