ABLEnews Extra Off With Their Heads! Although the following article was posted by its author on ADA-LAW in November of last year, since the "cataclysmic change" of which Dr. Fink warns endangers even more patients today, we believe itr merits your personal study. While we disagree on such details as the author's benign assessment of the Kaiser system, we believe his analysis of the undertreatment dangers of capitation and managed care is fundamentally sound. Using Dr. Schwartz's timely phrase, we call this development "checkbook euthanasia." [The following file may be freq'd as CBE41102.* from 1:275/14; and other BBSs that carry the ABLEFiles Distribution Network (AFDN) and ftp'd from ftp.icdi.wvu.edu on the Internet. Please allow a few days for processing.] The Decapitation of Health Care by Robert A. Fink, M. D., F.A.C.S. Americans are about to experience a cataclysmic change in the way that they receive their health care. Forces, operative for more than a decade (since 1984 in California), have been relentlessly progressing which, if they are carried to their logical completion, will result in the virtual total dismantling of the American health care system as we have known it. Sadly, the public, the so-called "consumers" of health care, are, in most instances, totally unaware of how the way that they are treated for illness or injury is about to change. Political issues such as the Clinton Health Care Plan (which surely appears destined for either defeat or severe "watering down" by Congress and the politicians), and Proposition 186, the "Single-Payer Initiative" before the California voters this November (which is projected as a "loser" as well), periodically awaken the interest of the lay public. I have learned, both as an interested and politically aware individual, and as a practicing physician, that most of the general public has virtually no idea of what the politicians, bureaucrats, and multimillion-dollar insurance companies have in store for us in the near future. Occasionally, an article or two appears, often in the "alternative media" (such as two excellent articles which recently appeared in Children's Advocate, an independent publication produced by the Action Alliance for Children) which discuss the sweeping changes which are about to take place in health care. Often, these articles, as correct as they are, become couched in the complicated terminology of the healthcare industry and political organizations. The result is that the ordinary layperson cannot decipher the "bottom line," a line which will reduce the much-vaunted American health care system to a level of mediocrity and compassionless regulation that will shock the average person accustomed to the "glory days" of American medicine, formerly the envy of the world. An oft-repeated comment at some of the many meetings of health care people which I have attended recently is the thought of having a health care system "with the efficiency of the Post Office and the compassion of the Internal Revenue Service!" We have had, at least in California, examples of "prepaid health care", for many years. This dates back to the revolutionary ideas of the late Henry J. Kaiser, who established the original Kaiser health care system at the Richmond, California, shipyards, this to care for his workers during World War II. This system of prepaid health care has evolved into the present Kaiser Health Plan, a plan which has become the largest such system in this country; and which, in my opinion, is probably the best of such forms of health care delivery. One can state that there is a "downside" to this type of prepaid health care; but, in general, those people who obtain their care through the Kaiser Plan are satisfied with the system; and besides, one was not required to participate in such a system. One could opt for health care under a more "traditional" fee-for-service system, this with the aid of health insurance, paid for either by one's employer, or by oneself. I will not, in this article, even begin to detail the sweeping changes in the health insurance industry since the advent of the "Blues" system (Blue Cross and Blue Shield), or even the changes brought about in the sixties by the rise of the Medicare and Medicaid systems. Neither will I here address the geometric rise of health care costs of the last several decades, partly due to the proliferation of new technologies which, although they are expensive, are frequently life-saving. If one considers the cost savings in the preservation of productivity of individuals saved by this technology, one witnesses a true miracle of science. Part of the escalation of costs is due to the increasing proliferation of facilities designed to utilize these technologies resulting from the trend, stimulated by Government, to "decentralize" the delivery of health care and provide such in "our own communities." In 1984, two bills were passed in the California Legislature which, at the time, went almost unnoticed by the general public. These two bills, in simplest terms, removed from California Law, a restriction which had existed, both de facto and de jure, since the last century. Prior to 1984, the practice of medicine had been restricted to those professionals who possessed a license, issued by an examining Board only after the applicant had demonstrated his or her competence by way of a review of credentials and an examination. The laws passed in 1984 repealed this restriction, and essentially said that hospitals, insurance companies, and others, not licensed on the basis of professional competence, could engage in the regulation and provision of medical care, the making of medical judgments, the establishment of guidelines for care, and the selection of "approved" drugs and technology. A few of us saw how this change could radically affect the care of patients. It is interesting to note that this was also the time when "physicians" became known as "providers" and "patients" became known as "consumers" of health care. Yet none of us realized how cataclysmic these changes would be only a decade after the enabling legislation was passed. The impetus for the writing of this article was engendered by what I heard at a recent medical staff meeting at one of the local hospitals at which I practice. The subject of this meeting was "Understanding and Evaluating Capitation", and the guest speaker was an physician who, although he had practiced primary care medicine in the past (internal medicine), his present position was that of a senior actuarial executive for a nationally-known firm specializing in developing prepaid health care coverage on a "capitated" basis. What I heard at that seminar both angered and saddened me. Since the age of six, I had wanted to be a physician, and had spent almost two decades in rigorous study and training in order to achieve this goal. I have been a physician for the past twenty-eight years, and have practiced specialty medicine in the San Francisco Bay Area. At the age of 56, I am probably at the "peak" of my professional abilities and experience; and yet, I envision a time very soon where I shall consider retirement rather than participate in what appears to me to represent a perversion of the tradition of excellence that has been the bulwark of American medicine. Capitation, what does that mean? The word is based on the Latin word Caput, meaning "head." Capitation, in a medical/economic sense, means practice of medicine by head count, or, as the insurance actuaries say, "per life per month". Please read life as "person". A health care system based on capitation is an economic scheme; most of these programs pay but lip-service to quality of care, and are purely systems of cost control. A group of actuaries, after looking at the "at risk population" (the persons covered by the insurance plan), decides what it will cost, "per life per month", to pay for the health care required by these individuals. After deducting a percentage (the figure given at the above seminar was 20%) for "administrative costs" which include the often highly inflated salaries and benefits of the senior management personnel, the Plan develops a "capitated rate of reimbursement" to the "providers" participating in the plan. Thus, a primary care physician, a family practitioner or internist, with a panel of 1000 patients, would be paid a figure, for example, $4.50 "per life per month". The physician would be paid each and every month, whether or not those patients needed medical care. Thus, the primary care physician would receive $4,500 per month on a regular basis whether or not he or she saw any patients, or whether all 1,000 of the patients required major medical care during that month. The beauty of this system is that it would be to the physician's advantage to supply the least amount of health care that he or she could get by with. The more care he or she delivered (because it costs money to supply health care), the less the physician would "clear" in the form of earnings. I recall, many years ago, hearing the Chief Executive Officer of an early (and successful) capitated health plan attribute the fiscal success of his organization to the "secret" of having "learned how to supply the minimal amount of medical care that the public would stomach". Thus, this system of capitation reverses the old trend where a physician was allegedly encouraged to supply care because the more care he or she supplied, the higher the income. Now, under capitation, a physician is encouraged to withhold or postpone care if guidelines of "medical necessity" (another new "buzzword") are equivocal. In the old days, if there was a question as to whether a patient should be seen and cared for, the benefit of the doubt went in favor of the care; now it is the reverse. Now, if a physician practicing under "managed care" guidelines supplies care to a patient, and the "managed care entity" (often represented by an Administrator with little or no contemporary medical experience) decides that the care provided was "not medically necessary," the physician is not paid. Under the capitation schemes, if the physician supplies "too much care", he/she will soon find that the overhead of supplying the care will result in a net loss to the practice. It is also likely that the physician's contract with the capitated plan will not be renewed because he/she is "inefficient" or, in the newspeak of "managed competition", is a "cost outlier." I could continue on and on as regards the implications of capitation on the relationships between physicians and their patients; but space does not permit such in this article. Some time late in 1994, or perhaps in early 1995, a large number of Californians, with health insurance provided for by their employers, are going to receive a rude shock. Just recently, one of the large pre-paid HMO entities, Qual-Med of California, entered into a merger with HealthNet, another large health insurance carrier. Qual-Med is the product of yet another earlier "buyout" of an organization called HEALS, an Health Maintenance Organization founded by a group of physicians in Berkeley, California more than a decade ago in an attempt to provide high-quality prepaid care to a large segment of the local population. HEALS, an "HMO/IPA" organization was designed both to preserve patients' rights to choose physicians of their choice, and to afford good h ealth insurance with minimal "out of pocket" outlay. Physicians who agreed to participate in the HEALS/Qual-Med organization saw patients in their own offices, subjected their non-emergency treatment plans to a panel of their peers for review, and agreed to accept a "discounted" fee for their services. This was in return for a larger patient-base and a system which allowed for reimbursement without having to bill and collect from patients. While there were some problems with some of the mechanics of this system, it generally worked well, and, up until recently, both patients and physicians were reasonably happy with the system. In effect, the HEALS/Qual-Med system was a great deal like Kaiser, but had the added advantage of allowing, for the most part, free selection of both physician and the hospital. I (although this was considered radical and smacking of socialized medicine by some at the time) was one of the initial members of the HEALS panel of physicians and continued on in this capacity when Qual-Med, a Colorado corporation, purchased HEALS several years ago. Now, with the acquisition of Qual-Med by HealthNet, Qual-Med is about to convert to a capitated plan. Both primary care physicians and specialists will be forced to affiliate with several large medical groups, previously contracted with HealthNet on a capitated basis to accept a "flat rate" reimbursement based on "per life per month" schedules. If physicians do not wish to accept a "capitated" system, they will no longer be able to care for patients enrolled under the plan. Patients of mine who I have seen for many years, often for serious and chronic illnesses, will suddenly find that they will either have to pay for continued care out of their own pockets, or they will have to select a new physician who is a member of the capitated medical group affiliated with their "new" insurance. Each "layer" of this construction; the parent carrier, the "contracted medical group", the individual physicians' offices; will have their respective administrative costs, this further diluting the funds available for the actual care of patients. Since many, if not most, of these patients will have their insurance provided for by their employers, they will have no choice. Even if they wished to obtain private individual insurance in order to retain their freedom of choice of physician and/or hospital, their pre-existing chronic condition would result in a refusal of any new insurance carrier to accept them due to "risk factors." Capitation is even becoming a threat to the poor, the unemployed, and the elderly. Federal Medicare has recently set up pilot projects with capitated entities ("Senior Security", "Secure Horizons", and others) which have contracted with Medicare to assume liability for the care of Medicare-covered individuals. Prospective patients are enticed into these plans with promises of "no deductibles", "no co-insurance" (the partial payments required under standard Medicare); yet these same patients do not realize that, by contracting with these other entities, they are giving up their freedom of choice of physician and hospital, and are binding themselves to future care by physicians who are contracting members of the medical groups affiliated with the outside insurance companies. Such entities' contracts with participating physicians are almost always on a capitated basis, and the "utilization review" controls are often relentless. Imagine an elderly individual who has just required a major operation and who finds that the "guidelines" dictate a hospital stay of 48 hours or less. Under a capitated plan, you will be forced to go home (interesting if you are elderly and live alone), or, perhaps, be sent to a Nursing Home to recuperate, when a few extra days in an acute hospital setting may be the most effective way to get you back to good health and independence. The recent article in Children's Advocate also pointed out that, later this year, or in early 1995 at the latest, the state Medicaid program (called Medi-Cal in California) is also going to join the ranks of "managed care" and "capitation". Thus, the already deeply-discounted reimbursements in the Medi-Cal system will be reduced even further, and yet another layer of bureaucratic management will be inserted between patient and physician. In the case of the Medi-Cal system, there are already too few physicians who are willing to accept the low reimbursements. Physicians are currently reimbursed in the range of 30% of what would be considered a "reasonable" fee. A further erosion of the reimbursement rate, along with yet another level of paperwork requirements, will most likely result in even fewe r physicians being willing to accept Medi-Cal patients. This will result in a further reduction of accessibility of care for the poor and disabled. As one who has been involved in the practice of medicine for most of my adult life, I have no illusions as to the "perfection" of the old fee-for-service, indemnity-based, insurance system. There are many problems with the old system, and the cause of these problems cannot be blamed on any one of the many sectors in the health care environment. There are instances of avarice and insensitivity, prejudice, ignorance, and other negative factors operating in the world of American health care; but, at root, our system of caring for the sick and injured has been the best of many in the world. The time has come for true reform in the delivery of health care, so that all Americans will have an "equal playing field" in the matter of health. I believe that, indeed, in our rich and advanced country, health care for all is a right. There are ways to provide this right to all without denying the equally moral right of health care professionals to receive fair recompense for their work. At the same time, it is repugnant to most good people to have a few highly-paid administrative types profiting from the bureaucracy which is dismantling American medicine in a way which would shock and sadden the great pioneers in medical science. During the last hundred years, the advances in health care have raised our quality of life to a level which our ancestors could not have imagined. Proposals such as Proposition 186 on the November ballot in California (which I support) are a beginning in our attempts to extend the benefits of modern medicine on a universal basis. I also believe that the proposed Clinton Health Care Plan falls short of the mark. I do not support it mainly because it encourages the very type of health care which I have written about. I feel that some form of universal health care coverage, and probably with a "single-payer" infrastructure, is an idea whose time has come. This will put a stop to the ill-advised, unfair, and morally reprehensible schemes of capitation now being foisted upon an unsuspecting public in the name of "managed care", "managed competition", or managed anything. Do patients really want an administrator to "manage" their medical treatment? Capitation, carried to its logical conclusion, will lead to the "Decapitation" of health care in this country. It is essential that the general public become informed on this vital subject and act to pressure their elected representatives for change before the heart of American medicine shares the fate of the "decapitated" head and leads us into a world of medical mediocrity and business-driven health care. The End. ================================================================= Robert A. Fink, M. D., F.A.C.S. Phone: 510-849-2555 Neurological Surgery FAX: 510-849-2557 2500 Milvia Street Suite 222 Berkeley, California 94704-2636 USA E-Mail: rafink@ix.netcom.com CompuServe: 72303,3442 America Online: BobFink "Ex Tristitia Virtus" ******************************************************** ABLEnews Editor's Note: For an analysis entitled "Managed Care: Dangers for Persons With Disabilities," see CBE9204.*. Brought to you as a public service by ABLEnews. A Fidonet-backbone echo featuring disability/medical news and information, ABLEnews is carried by more than 500 BBSs in the US, Canada, Australia, Great Britain, Greece, New Zealand, and Sweden. Available from Fidonet and Planet Connect, ABLEnews is gated to the ADANet, FamilyNet, and World Message Exchange networks. (Additional gating welcome on request.) ABLEnews text files--including our digests Of Note and MedNotes (suitable for bulletin use) are disseminated via the ABLEFile Distribution Network, available from the filebone, Planet Connect, and ftp.icdi.wvu.edu. ...For further information, contact CURE, 812 Stephen St., Berkeley Springs, WV 25411. 304-258-LIFE/258-5433 (earl.appleby@emailworld.com