If you have had modem problems since Ohio Bell changed over the Switching System in your area call OBT Service at 1-800-660-1000. Fill in the following and give it to the Repairman or mail in with your bill. I ___________________________________ phone number ________________________ have had serious problems with modem connections since the Switching system was changed over. I along with other computer users lose time and money when these systems do not work correctly. Please have this system fixed!!! Signed ____________________________________ If you should need any additional information call Doug Kron at 587-2024