NCSA Mosaic for Microsoft Windows User's Guide

Other Documentation

Online Documentation

The following documents are distributed online with NCSA Mosaic for Microsoft Windows:
faq.txt
An ASCII file containing answers to the most frequently asked NCSA Mosaic questions
install.wri
NCSA Mosaic for Microsoft Windows -- Installation and Configuration Guide in Microsoft Windows Write format (formatted text readable on any Microsoft Windows platform)
install.txt
The NCSA Mosaic for Microsoft Windows -- Installation and Configuration Guide in plain text format
install.FAQ
An ASCII file containing answers to the most frequently asked NCSA Mosaic installation questions
slip.txt
An ASCII file providing pointers for those accessing the Internet via SLIP, the Serial Line Interface Protocol
update.txt
An ASCII file, updated for every release, describing known bugs and enhancements since the preceding release
readme.now and readme.txt
ASCII files, updated for every release, listing all the files in the release and providing last minute information

A great deal of information is also available via the NCSA Mosaic home pages, though the specific information changes from time to time. Since these pages are dynamic, you should review them periodically, but you do not need to read them every time you use NCSA Mosaic. Here are examples of the types of information you will encounter on these home pages.

The NCSA Mosaic for Microsoft Windows Home Page (URL http:// www.ncsa.uiuc.edu/SDG/Software/WinMosaic/HomePage.html) contains or points to information such as the following:

The NCSA Mosaic Home Page, the general home page for all NCSA Mosaic clients (URL http://www.ncsa.uiuc.edu/SDG/Software/Mosaic/NCSAMosaicHome.html) contains or points to information such as the following:

This document, NCSA Mosaic for Microsoft Windows User's Guide, is also be available online as an HTML document. It can be found at the following URL:

      http://www.ncsa.uiuc.edu/SDG/Software/WinMosaic/Docs/WMosTOC.htm

Printed Documentation

The following printed documentation is available from NCSA for users of NCSA Mosaic for Microsoft Windows:

See the copyright page, at the beginning of this document, for ordering information.

Getting Help

If you have a question or problem and you cannot find the information you need, you can send email to NCSA Technical Support at mosaic-win@ncsa.uiuc.edu (see ``Feedback to NCSA''). However, you must check the following items first:

Please be patient -- we receive hundreds of messages each day. Due to the sheer volume of inquiries, the technical support staff may be unable to address your query directly if the answer is contained in the above-mentioned documents or is an enhancement request. If your question is not answered by any of these sources, we will reply as soon as possible.

Please note that this technical support is for NCSA Mosaic only; we cannot provide information about the location of specific resources on the Internet.


National Center for Supercomputing Applications / mosaic-win@ncsa.uiuc.edu