DELRINA TECHNOLOGY INC. 895 Don Mills Road 6830 Via Del Oro 500-2 Park Centre Suite 240 Toronto, Ontario San Jose, California Canada M3C 1W3 U.S.A. 95119-1353 Product Support Numbers BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921 Fax Back:(416)443-1614 All Other Products:(416)441-1026 Fax:(416)441-0774 ====================================================================== T E C H N I C A L N O T E S Product: WinFax PRO 2.0 Document No.: 2038 Document Date: February 4, 1993 ====================================================================== Subject: Installing WinFax Error (GPF or UAE) Situation: ========== When installing WinFax PRO 2.0, the error message "General Protection Fault" or "Unrecoverable Application Error" appears. Solution: ========= During installation, WinFax performs several tests to determine the type of fax/modem installed. Some fax/modems respond by sending WinFax too much data, which causes the error. To get around this situation: 1. Install WinFax on a COM port your fax/modem is not on. 2 After installation, run Windows. 3. Open the Windows Control Panel. 4. Select the Printers icon. 5. Select the WinFax printer driver. 6. Click on the Connect button (Configure button in Windows 3.0), and change the COM port to the correct one.