DELRINA 895 Don Mills Road 6830 Via Del Oro 500-2 Park Centre Suite 240 Toronto, Ontario San Jose, California Canada M3C 1W3 U.S.A. 95119-1353 Product Support Numbers BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921 Fax Back:(416)443-1614 All Other Products:(416)441-1026 Fax:(416)441-0774 ====================================================================== T E C H N I C A L N O T E S Product: WinFax PRO 3.0 Document No.: 2069 Document Date: June 3, 1993 ====================================================================== Subject: Errors Printing Phonebooks To WinFax Situation: ========== You are printing a WinFax phonebook with the WinFax printer option selected, and errors occur in one of the following situations: - Enabling the Send option in the Cover Page section of the Send Fax dialog produces the message "Error opening cover page file." - Enabling the Save to File or Add options in the Attachments section of the Send Fax dialog produces the message "Error initializing attachments database -- 1." Solution: ========= If you must include a cover page or attachments with your WinFax phonebook: 1. Export the phonebook to an ASCII format file (see Chapter 4 of the WinFax PRO User's Guide). 2. Import the ASCII file to a text editor, such as Windows Notepad. 3. Print the file to WinFax, and select the cover page or attachments to include in the fax. To save the phonebook as a WinFax attachment file: 1. Enable Save to File in the Send Fax dialog. 2. Click OK when the initializing attachments database mesage appears. 3. Disable the Add to attachment list option in the Save To File dialog. 4. Type a prefix in the File Prefix field (maximum five characters) to identify the pages of the attachment. 5. If necessary, click on Change Directory to specify a different storage directory from the default data directory shown. 6. Click on OK. WinFax creates an attachment file for each page of your document, based on the file prefix you specify. For example, if you save a three page document using "MYDOC" as the file prefix, WinFax creates the attachments "MYDOC001.FXS", "MYDOC002.FXS" and "MYDOC003.FXS" in the specified data directory. 7. For details on adding attachment files to the Fax Attachments dialog, see Managing Attachments in Chapter 8 of the WinFax PRO User's Guide.