DELRINA 895 Don Mills Road 6830 Via Del Oro 500-2 Park Centre Suite 240 Toronto, Ontario San Jose, California Canada M3C 1W3 U.S.A. 95119-1353 Product Support Numbers BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921 Fax Back:(416)443-1614 All Other Products:(416)441-1026 Fax:(416)441-0774 ====================================================================== T E C H N I C A L N O T E S Product: WinFax PRO 3.0 Document No.: 2070 Document Date: June 3, 1993 ====================================================================== Subject: "Error Locating Group Record" When Sending Group Faxes Situation: ========== When sending a fax to a recipient group, the message "Error locating group member record" appears in WinFax. Solution: ========= This error occurs when one or more recipient records in the group has a first name of 15 characters, which is the maximum number of characters allowed in the First Name field. Edit all recipient records with first names of 15 characters, deleting at least one character from the name. Note: Changing the number of characters in the Last Name field has no effect on this problem.