DELRINA 895 Don Mills Road 6830 Via Del Oro 500-2 Park Centre Suite 240 Toronto, Ontario San Jose, California Canada M3C 1W3 U.S.A. 95119-1353 Product Support Numbers BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921 Fax Back:(416)443-1614 All Other Products:(416)441-1026 Fax:(416)441-0774 ====================================================================== T E C H N I C A L N O T E S Product: WinFax PRO 3.0 Document No.: 2075 Document Date: July 1, 1993 ====================================================================== Subject: Error Message: "Timeout Waiting for POKE Acknowledgement" Situation: ========== The message "Timeout Waiting for POKE Acknowledgement" appears when trying to access a phonebook from a Personal Information Manager (PIM) application, such as Polaris PackRat or Commence. This problem occurs with releases of WinFax PRO 3.0 dated April 21, 1993 or later. With these releases of the software, WinFax "times out" in 15 seconds if the PIM phonebook is not loaded and available. Solution: ========= Update your WinFax PRO 3.0 installation with the following maintenance release patch: WFX3PR.ZIP Size: 74,151 bytes Creation Date: 6/4/93 The patch changes the WinFax timeout setting to 120 seconds, to allow for loading of larger PIM phonebook databases. You can download the patch from one of two sources: a) Delrina Bulletin Board Service (BBS) Product Conference: WinFax - J4 Data Bits: 8 Stop Bits: 1 Parity: None Phone Number: 416-441-2752 Three Nodes Running V.32 BIS (14,400 bps) USR HST 16.8 Protocols: XModem, YModem, ZModem b) CompuServe - Type GO DELRINA at any CompuServe prompt - Select library 3, WinFax PRO Caution: This patch can only be applied to WinFax PRO 3.0 versions dated April 21, 1993 or later. To determine the release date of your version, pull down the Help menu in WinFax and select About. If you have an earlier version of WinFax PRO 3.0, download WFX304.ZIP and run that patch before running the WFX3PR.ZIP patch. For details on downloading and running patch files, see the following technical notes: 9001 - Using the Delrina Bulletin Board Service (BBS) 9002 - Downloading and Running Patches for Delrina Products