DELRINA 895 Don Mills Road 6830 Via Del Oro 500-2 Park Centre Suite 240 Toronto, Ontario San Jose, California Canada M3C 1W3 U.S.A. 95119-1353 Product Support Numbers BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921 Fax Back:(416)443-1614 All Other Products:(416)441-1026 Fax:(416)441-0774 ====================================================================== T E C H N I C A L N O T E S Product: WinFax PRO 3.0 Document No.: 2076 Document Date: August 5, 1993 ====================================================================== Subject: Scrolling Through PackRat Phonebook Causes GPF Situation: ========== Scrolling through the PackRat phonebook from the Send Fax dialog in WinFax generates the following message "FAXMNG.EXE caused a General Protection Fault in module WFXPB.DLL" to appear. The message may also appear when you first open the Send Fax dialog. This problem occurs with releases of WinFax PRO 3.0 dated prior to April 21, 1993. Pull down the Help menu in WinFax and select About to determine the release date of your version. Solution: ========= Update your WinFax PRO 3.0 installation with the WFX304 maintenance release patch. You can download the maintenance release patch from one of two sources: a) Delrina Bulletin Board Service (BBS) Patch File (available in two formats): WFX304.EXE Size: 445,275 bytes Creation Date: 05/07/93 WFX304.ZIP Size: 432,491 bytes Creation Date: 05/11/93 Product Conference: WinFax - J4 Data Bits: 8 Stop Bits: 1 Parity: None Phone Number: 416-441-2752 Three Nodes Running V.32 BIS (14,400 bps) USR HST 16.8 Protocols: XModem, YModem, ZModem Note: WFX304.EXE is a self-extracting zip file that does not need to be unzipped with the PKUNZIP utility. b) CompuServe - Type GO DELRINA at any CompuServe prompt - Select library 3, WinFax PRO - Use standard CompuServe procedures to download the following patch: WFX304.ZIP Size: 432,491 bytes Creation Date: 05/11/93 For details on downloading and running patch files, see the following technical notes: 9001 - Using the Delrina Bulletin Board Service (BBS) 9002 - Downloading and Running Patches for Delrina Products If you decide not to upgrade to the April 21 release of WinFax PRO 3.0, make sure that the fax number for each client in the PackRat phonebook is listed within the first four number fields of the client record. This will resolve the problem also.