DELRINA

        895 Don Mills Road                6830 Via Del Oro
         500-2 Park Centre                    Suite 240
         Toronto, Ontario               San Jose, California
          Canada M3C 1W3                  U.S.A. 95119-1353

                       Product Support Numbers
           BBS:(416)441-2752      WinFax PRO 3.0 Only:(416)441-0921
      Fax Back:(416)443-1614       All Other Products:(416)441-1026
                          Fax:(416)441-0774

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                   T E C H N I C A L    N O T E S
                      Product: WinFax PRO 3.0
                         Document No.: 2084
                   Document Date: September 2, 1993
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Subject: "Image Is Too Wide Or Too Narrow -- Check For Rotation"

Situation:
==========
When sending or forwarding a fax, the message "Image Is Too Wide Or 
Too Narrow -- Check For Rotation" appears and the fax event fails.

Solution:
=========
This situation occurs when one or more pages of the fax is rotated to 
a different orientation. The solution to the problem depends on the 
release date of your WinFax software. To determine the release date of 
your software, pull down the Help menu in WinFax and select About.

- If you are using a release of WinFax PRO 3.0 dated April 21, 1993 or 
  later, simply rotate the page back to its original orientation. You 
  can now send the fax.

- If you are using a release of WinFax PRO 3.0 dated earlier than 
  April 21, 1993, you must print the fax images to WinFax from the Viewer 
  in order to send the fax.

  1.  Open the fax in the WinFax PRO Viewer.

  2.  Pull down the File menu in the Viewer, and select Print.

  3.  Click on Printer, and select the WINFAX printer option.

  4.  Click on OK to save the change and return to the Print Page(s) 
      dialog.

  5.  Click on OK to begin printing.

  6.  Fill in the appropriate details in the Send Fax dialog, and send the 
      fax.

  For details on updating to the April 21, 1993 release of WinFax PRO 3.0, 
  refer to the following technical notes:

        2074 -- WinFax PRO 3.0 Maintenance Release: April 21, 1993
        9002 -- Downloading and Running Patches for Delrina Products