DELRINA

        895 Don Mills Road                6830 Via Del Oro
         500-2 Park Centre                    Suite 240
         Toronto, Ontario               San Jose, California
          Canada M3C 1W3                  U.S.A. 95119-1353

                       Product Support Numbers
           BBS:(416)441-2752      WinFax PRO 3.0 Only:(416)441-0921
      Fax Back:(416)443-1614       All Other Products:(416)441-1026
                          Fax:(416)441-0774

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                   T E C H N I C A L    N O T E S
                      Product: WinFax PRO 3.0
                         Document No.: 2091
                   Document Date: September 2, 1993
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Subject: View During Receive Causes Fax Reception to Fail

Situation:
==========
Receiving faxes with the View During Receive option enabled causes fax 
reception to fail after the first page.

Solution:
=========
Problems with View During Receive are usually due to limited system 
resources. Try the following measures to improve performance:

a)  In the Receive Setup dialog, select the Sweep display mode as 
    opposed to the Scroll mode.

b)  In the Receive Setup dialog, click on Window Size and redraw the 
    viewing window as small as is practical.

c)  Update to the April 21, 1993 release of WinFax PRO 3.0 if you are 
    running an earlier release of the software. To verify the release 
    date of your software, pull down the Help menu in WinFax, and select 
    About. For details on updating, see the following technical notes:

        2074 -- WinFax PRO 3.0 Maintenance Release: April 21, 1993
        9002 -- Downloading and Running Patches for Delrina Products

d)  If fax reception does not succeed after trying the measures listed
    above, disable the View During Receive option.

    Note:  In the After Reception section of the Receive Setup dialog, 
           enable View Fax to view the fax automatically after it is 
           received.