Dear Mr. Wheaton, I just wanted to write you a note and let you know what a tremendous response we had to the BananaCom Custom terminal program your firm made for Travel Online. More than 500 new users have requested the disks in the past four weeks. We estimate usage on our system is nearly three fold what it would be without your dialing program. We're happy with BananaCom Custom for five major reasons: 1) IMAGE BUILDER. Users are really impressed that we have a tailor made program for dialing in just like the big modem services such as Prodigy and America Online. 2) ATTRACTS NEW USERS. One of the major problems for us was finding a way to attract people who had never before dialed into a BBS. That's what made BananaCom Custom so perfect for us. We now tell computer novices that we will send them a disk in the mail which will dial up trouble free. All they need to do is put the disk in their floppy drive, type the command GO and they're on-line in a matter of seconds. 3) CLEAN CONNECTIONS. When people connect to our BBS using BananaCom, we know they are using a program that is properly configured. The connections are clean, data transmissions are error free and that means they call more often and stay on longer. 4) EASY TECH SUPPORT. When people call with a connection problem, we know exactly how to troubleshoot it if they are using BananaCom, because the possible conflicts are so few. If they are not using BananaCom, we offer to send them the disk for a nominal charge. That makes them thrilled with both our customer service and the prospect of getting a custom modem disk in the mail. 5) WE LOVE THAT GUY HOLDING THE BANANA! Byron Lutz International Features 407-582-8320 Travel Online 407-582-0425