Fractal Vision Screen Animator for Windows - Trouble Report Form Please provide the following information when reporting any problems you encounter with Fractal Vision Screen Animator for Windows. You may call for simple questions at 802 722 4141 but for best results I need to know the kind of system you have. Trouble reports should be mailed, or sent to us via our CIS number. Daniel Hovis @ CompuServe Information Service #: 717232,1227 Address: Dosolutions, RR3 Box 520, Putney, VT 05346 ----------------------------------------------------------------------------- NAME: _______________________________________ DATE: _____/______/_______ COMPANY: ___________________________________________________________________ ADDRESS: ___________________________________________________________________ VOICE PHONE: ( )________-___________ FAX LINE: ( )________-__________ SERIAL NUMBER: _________________________ VERSION # or Time stamp: __________ SYSTEM CONFIGURATION INFO CPU (Brand, Model, BIOS Type):_______________________________________________ Type of Hard Drive/Controler :_______________________________________________ Type of Video Card and amount of memory: ____________________________________ DOS Type (MS or PC) and Version:_________ Amount of memory in megs __________ Mouse or Digitizer (Manufacturer and version):_______________________________ Mouse driver (version):______________________________________________________ Free System Recources available (click on About Program Manager):___________% Please print out your; AUTOEXEC.BAT Text and CONFIG.SYS text files on a seperate page (include identification/version of device drivers and TSR's): Description of the Problem: ________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Explanation of How to Reproduce the Problem (preferably in clear steps). Please list each problem seperatly on a seperate page if neccessary. If the problem occurs while running a different Windows shell, please include the name of the shell i.e. Norton Desktop, Taskman, etc... ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Any Comments or Requests? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Any Suggestions? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Thank you for taking the time to fill this form out and provide feedback to us!