For support, call our support BBS at: 316-522-7829 or 316-522-7641. No call-back verification. Full access first call. Leave a message to Nannette Thacker and within 48 hours you should have a response to your problem to be picked up on the board by you. You may also phone voice at her home: 316-522-1215. Sorry, we are unable to return long distance phone calls. You may also write: Shining Star Software P.O. Box 16823 Wichita, KS 67216