DOCUMENT:Q100324 25-AUG-1993 [W_NT] TITLE :PRB: "...SND.CPL Is Not a Valid Windows NT Image..." Error PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: -------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 -------------------------------------------------------------------- SYMPTOMS -------- If you upgrade to Windows NT from Windows 3.1 or Windows for Workgroups with Windows Sound System installed, you may receive the following error message: The application or DLL DosDevices\C:\windows\system\SND.CPL is not a valid Windows NT image. Please check this against your installation diskette. CAUSE ----- If you choose to upgrade to Windows NT, the Windows Sound System Control Panel application is preserved and migrated to the Windows NT installation. The SND.CPL Control Panel file installed by Windows Sound System is not compatible with Windows NT. RESOLUTION ---------- Remove all of the Windows Sound System values from the following subkey: HKEY_CURRENT_USER\Control Panel\MMCPL Additional reference words: 3.10 KBCategory: KBSubCategory: HRDWR STP ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.