DOCUMENT:Q101218 09-JUL-1993 [W_NT] TITLE :PRB: Network DDE Fails if UB NDIS Adapter Unplugged PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: -------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1 -------------------------------------------------------------------- SYMPTOM ------- Network DDE is dysfunctional. After Windows NT starts two events are logged: 211: NetBIOS Adapter Status Query failed on LANA x 13: NetBIOS DLL failed to load Note: x is the LANA number of the Ungermann-Bass adapter. You can test this by running Chat or Clipbook Viewer. Both applications use Network DDE and fail in this situation. CAUSE ----- Network dynamic data exchange (DDE) fails if you have a Network Device Interface Specification (NDIS) compatible Ungermann-Bass (UB) network adapter installed but not connected (plugged into) the network. Network DDE operates on all installed local area network adapters (LANAs) provided they successfully start. If any LANA fails (RESET command fails) Network DDE does not load. RESOLUTION ---------- While the UB adapter is not in use, disable the UB NDIS driver in the Networks dialog box of Control Panel. Additional reference words: 3.10 netsrv ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.