DOCUMENT:Q101506  19-JUL-1993  [W_NT]
TITLE   :PRB: HP DeskJet 550C Prints Envelopes Upside-Down
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT operating system, version 3.1
 - Microsoft Windows NT Advanced Server, version 3.1
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SYMPTOMS
========

An attempt to print envelopes with a Hewlett-Packard (HP) DeskJet 550C
printer prints envelopes upside-down relative to the diagram on the
printer.

CAUSE
=====

This is a limitation in the information the Windows NT printer driver
users to characterize the printer.

RESOLUTION
==========

Insert envelopes upside-down relative to the diagram on the printer.

STATUS
======

Microsoft has confirmed this to be a limitation of the HP DeskJet 550C
driver provided with Windows NT. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it
becomes available.
 
Additional reference words: 3.10
KBCategory:
KBSubcategory: prt

=============================================================================

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Copyright Microsoft Corporation 1993.