DOCUMENT:Q101786 26-JUL-1993 [W_NT] TITLE :User Manager Err Msg: The Handle Is Invalid PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: -------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1 -------------------------------------------------------------------- SYMPTOM ======= In User Manager, you receive the following error message: The handle is invalid. You are not able to perform simple administrative functions in User Manager at this point. CAUSE ===== User Manager caches remote procedure call (RPC) handles on remote workstations. These handles are then used to do various operations on the remote machine. These handles are cached because of the relatively high cost of establishing an RPC session. Under some circumstances, these handles can become invalid. For example, if the primary domain controller (PDC) goes down, cached RPC handles will no longer be valid. RESOLUTION ========== To refresh RPC handles and restore any RPC sessions, do one of the following: - Change the focus to another domain by choosing Select Domain from the Computer menu. Then, change the focus back to the original domain. -or- - Exit and restart User Manager. -or- - Refresh connection information by pressing F5. Additional reference words: 3.10 errmsg KBCategory: KBSubCategory: NTADSRV NETSRV NTAP ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.