DOCUMENT:Q101897 28-JUL-1993 [W_NT] TITLE :PRB: "Logon Failed" Message Connecting to FTP Server PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system, version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== An attempt to connect using the FTP service from a remote wokstation to a Windows NT or Windows NT Advanced Server as "Anonymous" fails and the client receives the following message: 530 Anonymous cannot login Login failed. CAUSE ===== This can occur when the Anonymous login connection is not configured correctly on the FTP host workstation. The Windows NT version 3.1 Server service supports "Anonymous Connections" which allow a remote client to establish an FTP session without its password being visible through the physical network line or in the FTP server utility. The Windows NT implementation of the FTP Server service maps the Anonymous login to the Guest account user name and password stored in the security database on the host workstation. RESOLUTION ========== To support Anonymous Connections to the FTP server, match the Anonymous user name and password to that of the Guest account of the Windows NT or Windows NT Advanced Server workstation that acts as the FTP host. To verify that Anonymous connections are configured correctly, perform the following five steps: 1. Start Windows NT Control Panel. 2. If the FTP Server is already installed on the workstation choose Network from the Settings menu, then choose FTP Server and choose Configure. 3. Verify that the "Allow Anonymous Connections" option is enabled. 4. Verify that the user name is specified as "guest". 5. Verify that the password matches that for the Guest account as defined in the User Manager. NOTE: The default guess account password is null (blank) in both the guest account and for the Anonymous FTP account. Additional reference words: 3.10 disconnect close get USRMGR.EXE MUSRMGR.EXE KBCategory: KBSubcategory: introp ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.