DOCUMENT:Q101920 28-JUL-1993 [W_NT] TITLE :PRB: Anonymous FTP Access Fails When Access Reported Available PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system, version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== An attempt by a File Transfer Protocol (FTP) client to establish a session with a Windows NT FTP server using Anonymous connections fails and the connection is refused even though FTP reports that Anonymous connections are allowed. When this occurs, the client may receive the following message: 331 Anonymous access allowed, send identity (e-mail name) as password. When the client enters the password, the server returns the following message: 530 User anonymous cannot log in. CAUSE ===== This problem occurs because the FTP client erroneously reports that Anonymous FTP connections are allowed. By default, the Windows NT FTP server does not allow Anonymous connections. RESOLUTION ========== To resolve this problem, either configure the Windows NT FTP server to support Anonymous connections or use a valid user account to use FTP. Additional reference words: 3.10 KBCategory: KBSubcategory: tpip ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.