DOCUMENT:Q102041  28-JUL-1993  [W_NT]
TITLE   :Setup Fails If SCSI Device Has no Media in it
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:

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The information in this article applies to:
 
 - Microsoft Windows NT operating system, version 3.1
 - Microsoft Windows NT Advanced Server, version 3.1
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SYMPTOMS
========
 
If you run Windows NT Setup and your removable-media SCSI drive does
not have any media in it, you will receive the following error
message:
 
   An error occurred reading from or determining the configuration of
   a hard disk drive attached to your computer. This may indicate
   a hardware or configuration problem with a disk drive, disk
   controller, or SCSI adapter.
 
   Check cabling and ensure that all disk controllers and SCSI
   adapters installed in your computer are correctly configured and
   terminated.
 
   If you have a SCSI device that is not a hard disk, ensure that it
   is properly configured. For example, some SCSI adapters scan for
   hard disks at SCSI IDs 0 and 1. If you have a CD-ROM drive set to
   SCSI ID 0 or 1, try setting it to a different ID. Consult your SCSI
   adapter documentation for more details.
 
CAUSE
=====
 
This problem occurs because Windows NT Setup isn't removable
hard-disk-media aware. When Setup receives the error when trying to
read from the drive, it assumes the hard disk is bad.
 
RESOLUTION
==========
 
To work around this problem, ensure that there is media inserted into
any removable hard-disk-type devices before running Setup.
 
Additional reference words: 3.10 hard-disk device cartridge disks
optical floptical
KBCategory:
KBSubCategory: STP HRDWR

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