DOCUMENT:Q102042 28-JUL-1993 [W_NT] TITLE :Wangtek Tape Drives Require Firmware Version 73j or Later PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system, version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ---------------------------------------------------------------------- Wangtek Tape 5525es tape drives require firmware version 73j or later for use with Windows NT. Earlier versions of the firmware failed when tested with Windows NT. For example, firmware version 17G used with NTBackup results in the following error message BACKUP ERROR Unable to read the tape in drive 1. followed by: TAPE DRIVE ERROR DETECTED A tape device has been detected, and tape driver started. However, the tape device is not responding. To upgrade your firmware, contact Wangtek technical support at (805) 583-5255. Additional reference words: 3.10 73-J KBCategory: KBSubCategory: HRDWR IOPUT ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.