DOCUMENT:Q102062 04-AUG-1993 [W_NT] TITLE :NT Err Msg: Unable to Log You on Because Your Mandatory ... PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system, version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== When you log on to a Windows NT system, you may receive the following error message: Unable to log you on because your mandatory profile could not be loaded. This problem occurs only if you are assigned a mandatory profile. CAUSE ===== This error message occurs if any of the following are true: - The profile does not exist (that is, the file is missing). - The path does not exist. - The share does not exist. - The permissions on the path or the share do not allow you to connect to it. - The permissions on the profile do not allow you to read the file. - You do not have access to the data inside the profile. This can be set in the User Profile Editor Permitted To Use field. RESOLUTION ========== To correct this problem, contact the system administrator and ask her/him to determine which condition mentioned above is causing the error. Additional reference words: 3.10 KBCategory: KBSubCategory: scrty ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.