DOCUMENT:Q102541 12-AUG-1993 [W_NT] TITLE :DPT 2011 with Cache Modules Does Not Support Removable Media PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system, version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== Removable media attached to a DPT 2011 SCSI controller do not properly handle media changes if you are using the DPT cache module. For example, using the DIR command on a removable media drive after changing the media may show the previous volume's information. CAUSE ===== The host bus adapter (HBA) is not returning Test Unit Ready commands so media changes are ignored. RESOLUTION ========== To work around this problem, do not attach removable media devices to the DPT 2011 SCSI controller card, do not change removable media, or remove the cache modules. Additional reference words: 3.10 ignored KBCategory: KBSubCategory: hrdwr ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.