DOCUMENT:Q102769 10-AUG-1993 [W_NT] TITLE :Windows and WFW File Manager Problems Under Windows NT PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system, version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== When you run Windows version 3.1 File Manager or Windows for Workgroups (WFW) version 3.1 File Manager under Windows NT, you receive the following error message: 16 bit Windows Subsystem File Manager An application has attempted to directly access the hard disk, which cannot be supported. If you choose Close, the 16-bit version of File Manager causes a general protection (GP) fault. If you choose Ignore, File Manager runs normally. CAUSE ===== Windows 3.1 File Manager and Windows for Workgroups 3.1 File Manager attempt to directly access the hardware. This is not supported under Windows NT. RESOLUTION ========== To work around this problem, choose Ignore instead of Close. Additional reference words: 3.10 winfile.exe "WOWEXEC caused an exception in the Win16 Subsystem" GPF gp-fault KBCategory: KBSubCategory: 16AP ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.