INSTRUCTIONS: This agreement is used only when BISNet Intl., Inc. prints the checks, and delivers them to you. First, print this document, then fill in blanks and fax or send it back to us. Business Name: __________________________ | Day Phone: (___) ____-______ | Business Address: _______________________ | Eve Phone: (___) ____-______ | City, ST ZIP: ___________________________ | EMail: _________@___________ Primary Contact Person: _________________________ Title: _______________ Type of Business: _______________________________ How did you here about us? BBS/Friend/Associate Name:___________________ The following standard (or default) responses will be used for routine processing with your account. Transmission Mode to BISNet: FAX/EMail/PC direct to BISNet BBS/Other Delivery Mode to Customer: USPS 1st Cl/Gnd Trac/2nd day/Overnight AM/PM EMail File Encryption? Yes/No If yes: PASSWORD: _______________________ Do you want referral commissions posted as credit to your account Yes/No If No, is your business incorporated? Tax ID No _______________________ |------------------------------| --------------------| Customer Service Agreement |-------------------- |------------------------------| This agreement is made by and between BISNet International, Inc., hereafter referred to as Provider, and _____________________________________________, hereafter referred to as the Customer, on this ______ day of ____________ 199___. The parties hereto agree as follows: I. The Provider offers Customer check drafting services according to the terms and conditions of this agreement. Check drafting services involves printing 'check drafts' payable only to the Customer, which are drawn on the bank accounts of their Customer's for services and/or products rendered. II. The Customer will initiate the check draft transaction by transmitting all needed data by fascimile, mail (USPS or Internet Email) or other agreed upon transmission method, to the Provider. The Provider will deliver the check drafts to Customer along with a printout detailing the individual draft(s). All deliveries will be by USPS First Class Mail, unless otherwise requested in writing prior to, or at the time of data transmission. III. The Customer also has the option of establishing a recurring payment schedule with the purchaser. If this is desired, the Customer will obtain a signed 'Pre-authorized Check Draft Release' from the purchaser, and will forward a copy of it (including the sample check/deposit ticket) to The Provider. Each time the payment is due, the Customer will initiate this recurring payment in the week due, in the same manner as any other check draft. IV. Upon receipt of check drafts, the Customer will review and approve all drafts, before they are deposited to the Customer's bank. Since check drafts can be returned by the financial institution for various reasons, just as a regular check, The Provider is not responsible for acceptance of the check draft by any financial institution. V. Customer agrees to pay The Provider a Setup Charge of $49.00 and agrees to purchase at least ____ check drafts each month, from The Provider and pay a monthly service charge of $_________ for these checks. All additional check drafts printed for Customer, beyond the monthly minimum, will be charged at the rate of $.____ per draft. VI. Customer agrees to pay Provider by check draft, and certifies that BISNet Intl., Inc. has the authority to draft this payment in the amount invoiced at the end of the previous month. The billing cycle will end on the last business day of each month. The Provider's invoice to the Customer will be included with the last shipment of each month. The invoice will include the next month's minimum charge and all additional check drafts printed during the past month. If Customer identifies a discrepancy in the invoice, they will notify The Provider within ten days of receipt, to get their account corrected prior to payment drafting. The Provider will presume the invoice is correct, and deposit a draft for the invoice amount, if there is no notification within ten calendar days. VII. The term of this agreement is one year, and may be reviewed by either party for renewal one year from the date of the signing of this agreement. The Provider and The Customer agree that this entire agreement may be terminated by either party with 30 days written notice. The Provider The Customer ______________________ ______________________ Signature Signature ____________ ____________ Date Date 旼컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� � � � � � � � � � � Please attach a voided check � � or deposit slip here. � � � � � � � � � � � 읕컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� (c) 1995 BISNet Intl., Inc.